Top 27 Control room operator Jobs in Columbus Oh

Account Manager
Securitas Security Services —Hilliard, OH
- $76,000 a year
- On call
- Mid-level
- Driver's License
- Communication skills
- Paid holidays
- Disability insurance
Instrumentation & Electrical Technician
Veolia —Johnstown, OH
- Full-time
- Mid-level
- Ability to climb stairs
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
SOC Security Officer
Securitas Security Services —Grove City, OH
- $21 an hour
- Overtime
- Computer literacy
- Writing skills
- Mid-level
- Paid holidays
- Disability insurance
Control Room Pharmacist
SpecialtyRx —Columbus, OH
- $60 - $65 an hour
- Online Application
- Computer literacy
- Basic math
- Mid-level
- Paid training
- Paid holidays
Quick Apply
DC Security Specialist, DCC Communities
Amazon Data Services, Inc. —Hilliard, OH
- $24.27 - $42.54 an hour
- Full-time
- Mid-level
- 1 year
- Leadership
- Employee assistance program
- 401(k) matching
Utilities Transmission & Distribution Control Room & Real-Time Systems Consultant or Manager
Accenture —Columbus, OH
- $59,100 - $205,800 a year
- Full-time
- Hybrid work
- Analysis skills
- Bachelor's degree
- Travel
- Paid holidays
- Disability insurance
Facilities Maintenance Technician
TEGNA Inc. —Columbus, OH
- $31 - $36 an hour
- Part-time
- Clean driving record
- Mid-level
- 3 years
- Paid holidays
- Disability insurance
Associate Producer
Sinclair Broadcast Group —Columbus, OH
- Weekends as needed
- Mid-level
13d
Utilities Industry Grid Operations Senior Manager
Accenture —Columbus, OH
- $122,700 - $338,300 a year
- Full-time
- 6 years
- Oracle
- Mentoring
- Paid holidays
- Disability insurance
Security Specialist (3rd Shift)
NetJets —Columbus, OH
- Office
- High school diploma or GED
- Front desk
- Health savings account
- Disability insurance
Security Architect
Hexion Inc. —Columbus, OH
- 18 years or older
- Computer science
- Computer Science
11d
Control Room Pharmacist
CITYWIDE RX LLC —Columbus, OH
- $60 - $65 an hour
- Online Application
- Computer literacy
- Basic math
- Mid-level
- Paid training
- Paid holidays
Quick Apply
Technical Director
Spectrum —Columbus, OH
- $22.30 - $40.80 an hour
- Weekends as needed
- Mid-level
- Office
- Residential
- Opportunities for advancement
HIP Operator
Bodycote —London, OH
- Overtime
- Writing skills
- Pass drug screening
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
Facilities Automation Technician
US AMR-Jones Lang LaSalle Americas, Inc. —New Albany, OH
- $29.23 - $42.40 an hour
- Multiple hires
- Engineering
- Mid-level
- High school diploma or GED
- Paid parental leave
- Paid holidays
Quick Apply
Weekend SOC Security Officer
Securitas Security Services —Grove City, OH
- $21 an hour
- Overtime
- Computer literacy
- Writing skills
- Mid-level
- Paid holidays
- Disability insurance
ArcGIS Utility Network Solution Architect
Accenture —Columbus, OH
- $87,400 - $293,800 a year
- Full-time
- Hybrid work
- 7 years
- US work authorization
- Military encouraged
- Paid holidays
- Disability insurance
Corrections Officer
Delaware County, OH —Delaware, OH
- $26.83 - $30.18 an hour
- Full-time
- Serving
- Pass drug screening
- Mid-level
- Wellness program
- Health insurance
HIP Operator - 2nd Shift
Bodycote North America —London, OH
- $24 an hour
- Overtime
- Writing skills
- Pass drug screening
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
Production Coordinator
TEGNA Inc. —Columbus, OH
- Part-time
- Trade school
- Experience equivalent to degree accepted
- Associate's degree
- Paid holidays
- Disability insurance

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Account Manager

Securitas Security Services -
Hilliard, OH

Apply Now

Job Details

$76,000 a year

Benefits

Paid holidays
Disability insurance
Health insurance
Dental insurance
Paid time off
Employee assistance program
Employee discount
Life insurance
Retirement plan

Qualifications

Customer communication
Confidential information handling
Staff scheduling
Regulatory compliance
Team scheduling
Schedule creation
Workforce management
Customer service problem-solving

Full Job Description

Account Manager (Security Operations)

Wage: $76,000/ annually

Driver Certification

1 Year Experience

Position Summary

The Account Manager (AM) serves as the primary point of contact for both the client and on-site security operations. This role is responsible for ensuring quality service delivery, maintaining strong client relationships, overseeing staffing and operational performance, and supporting the development of site personnel. The Account Manager is expected to be available outside of normal business hours for urgent operational or client matters and must effectively balance daily operational demands with long-term strategic responsibilities.

Key Responsibilities

Client Relationship Management

Serve as the primary client contact and ensure exceptional customer service.
Respond promptly to client requests, concerns, and operational issues.
Maintain professional working relationships with clients, site leadership, and security personnel.
Communicate regularly with clients to ensure coverage expectations and service standards are met.
Address site concerns, service issues, and officer performance concerns.

Operations Management

Oversee daily security operations and staffing across assigned locations.
Maintain the Master Schedule and ensure workforce management systems remain accurate.
Review staffing deficiencies and manage open shifts utilizing available resources.
Complete and distribute Open Post Reports to Recruiting and Hiring Teams.
Conduct site visits and monitor daily operational activities.
Coordinate with Site Supervisors, Operations Supervisors, Control Room personnel, and Vendor Management Operations (VMO).
Ensure required documentation including patrol logs, alarm tickets, and pass-down reports are completed accurately and on time.
Track upcoming construction projects and prepare staffing plans for project support.
Manage officer removals and terminations, including system access removal and administrative updates.
Support access management, password resets, and key distribution programs.

Leadership & Team Development

Assist with onboarding and development of high-caliber security personnel.
Partner with Training Coordinators to address operational training needs and performance gaps.
Provide guidance and support to Site Supervisors and Operations Supervisors.
Fill operational roles as necessary to ensure client coverage while managing broader account responsibilities.
Foster accountability, professionalism, and operational excellence across all teams.

Administrative Responsibilities

Review and respond to communications from clients, corporate leadership, and operational partners.
Monitor and address training requirements, compliance updates, and operational directives.
Maintain confidentiality of sensitive company, employee, and client information.
Ensure compliance with company policies, client requirements, and regulatory standards.

Required Qualifications

Strong organizational and time-management skills.
Self-disciplined and capable of working independently.
Technology savvy with proficiency in workforce management and scheduling systems.
Excellent verbal and written communication skills.
Ability to prioritize multiple competing assignments and meet deadlines.
Strong problem-solving and decision-making capabilities.
Demonstrated commitment to compliance, professionalism, and customer service.
Ability to maintain confidentiality and handle sensitive information appropriately.

Regular Meeting & Reporting Expectations

Daily

Maintain Master Schedule.
Review staffing deficiencies and manage open shifts.
Complete and distribute Open Post Report.
Conduct Site Supervisor check-ins.
Conduct Operations Supervisor check-ins.
Perform site operational reviews and client check-ins.
Review company and client communications.
Manage access credentials, keys, and personnel updates.
Coordinate with Training Coordinators on operational needs.

Weekly

Attend client meetings.
Attend Operations and Account Manager meetings.
Participate in construction project walkthroughs with clients.

Bi-Weekly

Attend Supervisor Alignment Meetings.

Work Schedule & Availability

This position requires flexibility and availability outside standard business hours. The Account Manager must be on-call to support urgent client needs, staffing shortages, and operational issues when necessary.

Ideal Candidate: A proactive leader who thrives in a fast-paced environment, excels at relationship management, and can effectively balance client expectations, staffing challenges, and operational excellence.

Securitas is committed to diversity, equity, inclusion and belonging in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other applicable legally protected characteristic.

##CAHP

Our Company Mission:

Securitas’ mission is to protect homes, workplaces, and communities by providing the security services they need to protect their assets, safeguard their people, and maintain their ability to generate profits.

Our Values:

Securitas’ core values - Integrity, Vigilance and Helpfulness - are the foundation for our employees to build trust with customers, colleagues, and the surrounding community.

Integrity:

Securitas employees are honest and trusted by customers to safeguard their premises and valuables. We don’t compromise on integrity and create an open forum for our employees and customers to voice opinions, report improprieties, and share information.

Vigilance:

Seeing, hearing, and evaluating. A Securitas employee is always attentive and often notices things that others don’t. Their vigilance is necessary in order to be aware of potential risks or incidents that may take place on our customers’ premises.

Helpfulness:

As part of an on-going effort to ensure safety, Securitas employees are always ready to help if an incident occurs that requires intervention regardless of whether or not it is directly related to their job.

Securitas employees come from all walks of life, bringing with them a variety of distinctive skills and perspectives. United through our common purpose, we provide the security needed to safeguard our clients' assets and people. Our core values - Integrity, Vigilance and Helpfulness - are represented by the three red dots in the Securitas logo. If you live by these values, we’re looking for you to join the Securitas team.

Benefits include:

Retirement plan
Employer-provided medical and dental coverage
Company-paid life insurance
Voluntary life and disability insurance
Employee assistance plan
Securitas Saves discount program
Paid holidays
Paid time away from work

Additionally, some populations may have the availability of accessing earned wages on a daily basis, prior to payday. Restrictions and fees may apply.

Certain waiting periods may also apply. Paid time away from work may be available either through a combination of vacation and sick time or under a PTO policy, depending on local requirements. Benefits may be different for union members.

Apply Now

Refine Your Search

control room operator jobs in columbus oh

Account Manager

Instrumentation & Electrical Technician

SOC Security Officer

Control Room Pharmacist

DC Security Specialist, DCC Communities

Utilities Transmission & Distribution Control Room & Real-Time Systems Consultant or Manager

Facilities Maintenance Technician

Associate Producer

Utilities Industry Grid Operations Senior Manager

Security Specialist (3rd Shift)

Security Architect

Control Room Pharmacist

Technical Director

HIP Operator

Facilities Automation Technician

Weekend SOC Security Officer

ArcGIS Utility Network Solution Architect

Corrections Officer

HIP Operator - 2nd Shift

Production Coordinator

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