Top 12 Helpdesk manager Jobs in Columbus Oh

IT Service Desk Manager
VoxTel Pro —Columbus, OH
- $52,750 - $56,000 a year
- Full-time
- Computer literacy
- DevOps
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
12d
Information Technology Supervisor 3 (PN 20079216)
State of Ohio - Developmental Disabilities - Central Office —Columbus, OH
- $48.93 an hour
- Overtime
- Computer Science
- Office
- Bachelor's degree
- Paid holidays
- Health insurance
IT Help Desk Technician
Integrated Services for Behavioral Health —Columbus, OH
- $25.66 - $30.06 an hour
- Full-time
- Hybrid work
- Mid-level
- 3 years
- Travel
- Disability insurance
- Health insurance
Quick Apply
Technology Solution Center Analyst Lead
PNC Financial Services Group —Columbus, OH
- $41,250 - $68,750 a year
- Full-time
- Remote
- Mid-level
- Analysis skills
- 4 years
- Wellness program
- Health savings account
Software Support Specialist I
Vargo Integrated Systems —Dublin, OH
- Full-time
- Computer science
- Computer Science
- Bachelor's degree
- Paid holidays
- Disability insurance
Quick Apply
POS Support Agent
Express Wash Concepts LLC —Etna, OH
- Weekends as needed
- Hospitality
- Experience equivalent to degree accepted
- 1 year
- Health savings account
- Disability insurance
Quick Apply
IT Manager - Infrastructure & Cybersecurity
MW Components —Columbus, OH
- 8 years
- AWS
- Analysis skills
Quick Apply
3d
Yardi Technical Analyst Hybrid
National Church Residences —Dublin, OH
- Full-time
- Hybrid work
- Computer science
- Computer Science
- Computer literacy
- Health savings account
- AD&D insurance
Quick Apply
2d

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Information Technology Supervisor 3 (PN 20079216)
State of Ohio - Developmental Disabilities - Central Office —Columbus, OH
Completion of undergraduate core coursework in computer science, or completion of undergraduate core coursework in any academic major which included at least…
$48.93 an hour

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IT Service Desk Manager
VoxTel Pro —Columbus, OH
The IT Service Desk Manager provides technical support to both internal and external customers through phone calls, website chats, emails, etc.
$52,750 - $56,000 a year
Quick Apply
12d
Information Technology Supervisor 3 (PN 20079216)
State of Ohio - Developmental Disabilities - Central Office —Columbus, OH
Completion of undergraduate core coursework in computer science, or completion of undergraduate core coursework in any academic major which included at least…
$48.93 an hour

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helpdesk manager jobs near columbus oh

IT Service Desk Manager

VoxTel Pro
Columbus, OH

Quick Apply

Job Details

Full-time
$52,750 - $56,000 a year
12 days ago

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Parental leave
Retirement plan

Qualifications

Computer operation
Data Integration (Data management)
Phone communication
Technical documentation
ETL process automation
Attention to detail
Scripting
PL/SQL
IT department experience
Client interaction via phone calls
Database software proficiency

Full Job Description

VoxTel is seeking an IT Service Desk Manager to provide advanced technical expertise, coordinate field operations, and drive regional performance. This position is responsible for user security administration, Business Objects environment maintenance, reporting support, SQL/batch scripting, DevOps tasks, HR data validation, and solution maintenance. The IT Service Desk Manager provides technical support to both internal and external customers through phone calls, website chats, emails, etc. and works to resolve complaints and issues in a timely manner.

IT Service Desk Manager Responsibilities:

This position provides first- and second-level technical support
Design, develop, and maintain data integration workflows while ensuring data quality, performance, and reliability.
Collaborate with Data Architects, DBAs, Business Analysts, and application teams to deliver effective data solutions.
Reporting: Generate, automate, and analyze production reports, downtime logs, and quality metrics to support leadership decision-making
Troubleshoot data issues, optimize performance, support deployments, and contribute to continuous improvements in data processes necessary.
Internal Support (10%)
Support Technical Services training programs, as directed.
Create and update technical data sheets and technical advisories.
Help design and implement procedures and online tools for vendor supplied products.
This role ensures consistent service quality, knowledge development, and adherence to support procedures and best practice
Ensures that documentation is kept up to date for the helpdesk

IT Service Desk Manager Position Qualifications:

Minimum of three years of experience in IT or comparable industry experience.
Oracle PL/SQL
Strong experience designing, developing, and optimizing enterprise ETL workflows.
Degree or certifications in a relevant field required
Strong attention to detail and ability to focus on and prioritize tasks
Excellent computer literacy
Strong troubleshooting skills
Excellent phone etiquette, written and verbal communication skills
Attention to detail
Ability to take detailed notes at the time of customer interactions
Local to Columbus, OH

To apply, please submit your resume. VoxTel is an equal opportunity employer.

Pay: $52,750.00 - $56,000.00 per year

Benefits:

401(k)
Dental insurance
Health insurance
Paid time off
Parental leave
Retirement plan

Work Location: In person

Quick Apply

Refine Your Search

helpdesk manager jobs in columbus oh

IT Service Desk Manager

Information Technology Supervisor 3 (PN 20079216)

IT Help Desk Technician

Technology Solution Center Analyst Lead

Software Support Specialist I

POS Support Agent

IT Manager - Infrastructure & Cybersecurity

Yardi Technical Analyst Hybrid

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