Client Resource Coordinator 2
Johnson Controls —Dublin, OH
- $26.06 - $35.79 an hour
- Full-time
- Mid-level
- High school diploma or GED
- Team management
- Paid holidays
- Health insurance
Business Development Director
Johnson Controls —Dublin, OH
- $125,500 - $188,700 a year
- Full-time
- 5 years
- Engineering
- Travel
Quick Apply
2d
Fire Sprinkler Inspector
Johnson Controls —Dublin, OH
- $26.06 - $35.80 an hour
- Full-time
- Background check
- Clean driving record
- Customer service
- Paid training
- Wellness program
HVAC Mechanical Service Tech Jrny
Johnson Controls —Dublin, OH
- $25 - $45 an hour
- Full-time
- 5 years
- Residential
- Driver's License
Fire Detection Service Technician
Johnson Controls —Dublin, OH
- $23.07 - $31.73 an hour
- Weekends as needed
- Computer literacy
- Mid-level
- 3 years
- Paid training
- Wellness program
7d
HVAC Equipment Service Chiller Mechanic
Johnson Controls —Dublin, OH
- $34.45 an hour
- Full-time
- Local
- Mid-level
- Driver's License
Controls Pre-Install Application Eng 1
Johnson Controls —Dublin, OH
- $67,900 - $93,400 a year
- Full-time
- 5 years
- Engineering
- System design
HVAC Truck Base Apprentice (union)
Johnson Controls —Dublin, OH
- $20.45 - $40.97 an hour
- Full-time
- Mentoring
- Trade school
- Cleaning
2d
Security Commercial Offerings Service Tech
Johnson Controls —Dublin, OH
- $23.00 - $31.73 an hour
- Full-time
- Mid-level
- 3 years
- High school diploma or GED
- Paid training
- Wellness program

Discover related jobs

Based on your search for johnson controls jobs.

Sales Representative - Cardiac Rhythm Management - Columbus, OH
Medtronic —Columbus, OH
Must have a valid driver's license and active vehicle insurance policy. A valid driver's license is essential for this role.
$35,000 a year
10h
CAS Prin EP Mapping Specialist - Columbus
Medtronic —Columbus, OH
Must have a valid driver's license and active vehicle insurance policy. A valid driver's license is essential for this role. Must have a valid driver’s license.
$145,000 - $155,000 a year
2d

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Client Resource Coordinator 2
Johnson Controls —Dublin, OH
Under direct supervision of the Area Resource Manager, the HVAC Customer Resource Coordinator receives and schedules customer calls for service.
$26.06 - $35.79 an hour
Business Development Director
Johnson Controls —Dublin, OH
Ensuring that the customer’s perspective is a driving force behind strategic priorities, business decisions, organizational processes, and individual activities…
$125,500 - $188,700 a year
Quick Apply
2d

I want to receive the latest job alert for johnson controls in columbus oh

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

johnson controls jobs near columbus oh

Director Of Business Development jobs in Dublin, OH

Controls Engineer jobs in Dublin, OH

Field Inspector jobs in Los Angeles, Ca

Fire Department jobs in Westchester County, Ny

Fire Sprinkler Inspector jobs in Tampa, Fl

Fire Department jobs in Portland, Or

Fire Sprinkler Inspector jobs in Spokane, Wa

Fire Sprinkler Inspector jobs in Fremont, Ca

Construction Inspector jobs in New York, Ny

Fire Sprinkler Inspector jobs in Colorado Springs, Co

Small Business jobs in Las Vegas, Nv

Director Of Business Development jobs in California

Director Of Business Development jobs in Harlingen, Tx

Director Of Business Development jobs in Greenville, Sc

Director Of Business Development jobs in Iowa

Controls Engineer jobs in Milwaukee, Wi

Controls Engineer jobs in Omaha, Ne

Building Automation Controls jobs in Maryland

Controls Engineer jobs in Mankato, Mn

Controls Engineer jobs in Washington State

Client Resource Coordinator 2

Johnson Controls -
Dublin, OH

Apply Now

Job Details

Full-time
$26.06 - $35.79 an hour

Benefits

Paid holidays
Health insurance
Dental insurance
401(k)
Vision insurance
Employee discount

Qualifications

Customer communication
High school diploma or GED
Team management

Full Job Description

Unleash your potential with the Johnson Controls team!

As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet. Join our winning team and pave the way for a bright future. With our extensive reach across various industries worldwide, our teams are uniquely positioned to support and empower you. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience, focused on supporting their physical, financial, and emotional wellbeing.

Join the Johnson Controls family and thrive in a culture that values your voice and ideas.

Your next incredible opportunity is just a few clicks away!

Here's what we have to offer

Competitive pay
Paid vacation, holidays, and sick time
Comprehensive benefits package, including 401K, medical, dental, and vision care - available from day one
Extensive product and on-the-job/cross-training opportunities, supported by our outstanding internal resources
Encouraging and collaborative team environment
Dedication to safety through our Zero Harm policy
Scheduling and management support
JCI Employee discount programs (The Loop by Perk Spot)

What you will do

Under direct supervision of the Area Resource Manager, the HVAC Customer Resource Coordinator receives and schedules customer calls for service. Manages the schedule of assigned technicians and mechanics. Ensures schedule allows for timely completion of preventative maintenance and aligns with monthly forecasting goals. Debrief activities of assigned technicians/mechanics daily, coordinating with technicians/mechanics to resolve concerns quickly. Assesses job completion and collaborates with Customer Billing Coordinators and Customer Support Coordinators to progress completed jobs through the appropriate business process.

How you will do it

This position is on site preferred.
Receives customer requests for unscheduled or scheduled service.
Coordinates labor scheduling to align technicians to the appropriate customer and service needs.
Communicates the action plan and services to be provided directly to the customer.
Ensures work has been performed to the customer’s expectations and performs follow-up with the customer, as needed.
Answers any customer inquiries and resolves or escalates customer issues, as appropriate.
Debrief activities daily.
Ensures Technicians are provided with daily schedules. Maintains consistent communication with assigned Technicians
Follows up on activities to ensure completion in an established timeframe.
Ensures that all customer account information required to support call management activities and scheduling of tasks are kept up to date in NxGen.
Scheduled Service Visits – on time.
Parts ordering/PO creation support.
Start-up support.
Customer PO confirmation.
WIP Management.
Reconcile exceptions (SIR and AP).
Attend daily team huddles
Attend weekly planning/scheduling meetings.
Assist with monitoring of time and expense reporting submission.
Review and correct unassociated time for timesheets for technicians.
Other duties and administrative activities as assigned.

What we look for

Required

High school diploma or equivalent required, plus two to five years of service industry experience managing service operations and/or service scheduling.
Must demonstrate the ability to perform work independently and demonstrate solid organizational and attention to detail skills. and demonstrate solid organizational and attention to detail skills.
Must have strong interpersonal skills to effectively communicate with both internal and external clients.
Must have the ability to simultaneously handle a large and diverse number of projects, tasks, and issues with tact, cooperation, and persistence.
Able to prioritize work activities based on financial impact to desired business goals.
Able to influence diverse teams to accomplish tasks/goals.

Preferred

Associate degree.
Experience and/or basic project accounting or costing principles.

HIRING HOURLY RANGE: $26.06 - 35.79 (Hourly rate to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This position includes a competitive benefits package. The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile. If you believe your background warrants consideration beyond the stated range, we encourage you to apply. To support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers. For details, please visit the About Us tab on the Johnson Controls Careers site at https://jobs.johnsoncontrols.com/about-us

Apply Now

Refine Your Search

johnson controls jobs in columbus oh

Client Resource Coordinator 2

Business Development Director

Fire Sprinkler Inspector

HVAC Mechanical Service Tech Jrny

Fire Detection Service Technician

HVAC Equipment Service Chiller Mechanic

Controls Pre-Install Application Eng 1

HVAC Truck Base Apprentice (union)

Security Commercial Offerings Service Tech

Discover related jobs

Explore jobs in cities nearby

I want to receive the latest job alert for johnson controls in columbus oh

Explore jobs in more locations

Unleash your potential with the Johnson Controls team!

Job Seeker Tools

Employer Tools

Browse

Stay Connected