Dwell Well Design Co. + Dwell Well Design Collective
Columbus, Ohio | Part-Time with Path to Full-Time
The Role
Dwell Well is looking for a highly organized, thoughtful, get-it-done person to join our growing design ecosystem as Studio Operations Manager.
This is a role for someone who gets real satisfaction from making things work beautifully behind the scenes. Someone who notices what needs to happen, takes ownership of it, and follows it all the way through.
You might come from project management, hospitality, client services, events, account management, operations—or an entirely different industry.
What matters more is how you work.
You are warm and polished with people. Exceptionally organized. Comfortable managing a lot of moving pieces. You follow through. You solve problems. And over time, you become the person who notices what needs to happen before anyone has to ask.
The Studio Operations Manager will work across two connected businesses: Dwell Well Design Co., a full-service residential interior design firm, and Dwell Well Design Collective, a shared studio, resource library and professional community created for independent interior designers.
The role begins part-time in fall 2026, with the intention of transitioning to full-time in early 2027.
This is an in-person role based primarily at the Dwell Well Design Collective in Columbus, Ohio, with occasional time spent at project sites and with local trade and vendor partners.
What You'll Own
Design Project Operations
Our designers lead the creative work. You'll help make sure the work actually gets from selection to installation.
Once design decisions are made, you'll increasingly own the operational path forward, including:
- Requesting and organizing vendor and trade quotes
- Ordering samples and following up on outstanding information
- Confirming lead times, availability and backorders
- Tracking orders from purchase through receiving and delivery
- Maintaining accurate project tracking information
- Coordinating deliveries, receiving and installation logistics
- Managing first-line resolution of damages, delays and order issues
- Coordinating site walkthroughs, estimates and scheduling with trade partners
- Communicating schedule changes and following up on outstanding items
- Helping prepare projects for smooth, well-organized installations
The goal isn't simply to keep a list updated. It's to understand what's happening across our projects and proactively keep them moving.
Collective Operations + Member Experience
The Dwell Well Design Collective is designed not to be a coworking space but more a beautifully run professional home base for independent designers.
You'll own much of that daily experience.
That includes:
- Welcoming and supporting Collective members and their guests
- Helping members navigate the studio, resource library and reservation systems
- Receiving, logging and organizing member samples and deliveries
- Maintaining and evolving the fabric and materials library
- Building strong working relationships with vendor representatives and industry partners
- Coordinating educational programming, presentations and events
- Managing day-to-day studio supplies and operational needs
- Troubleshooting issues as they arise
- Noticing what the studio needs before someone has to ask
- Coordinating in studio events and CEUs
Hospitality matters here. We want members to feel known, supported and cared for—and we want the operational work behind that experience to feel almost invisible.
Vendors, Trades + Relationships
You'll become an important point of connection between Dwell Well and the people who help us execute our work.
Over time, you'll develop your own strong working relationships with receivers, installers, contractors, painters, showrooms, manufacturers and vendor representatives.
You'll coordinate schedules, follow up on estimates and outstanding information, solve problems when possible, and know when something genuinely needs to be escalated.
We're looking for someone who can investigate, think through options, move toward a solution and communicate clearly along the way.
Marketing Support
This is not a marketing position, but you'll provide a small amount of tactical support to keep content moving.
That might include:
- Preparing or resizing finished assets for social media
- Scheduling approved content
- Organizing photo and video assets
- Coordinating occasional content logistics
- As you become immersed in the business, noticing stories, project moments or ideas worth capturing
Brand and marketing strategy will remain with the founder and our creative partners. Your role is to help good ideas make their way into the world.
Who We're Looking For
You don't need to know interior design.
You do need to know how to own things.
We're looking for someone with several years of professional experience who can demonstrate:
- Strong client-facing or customer-facing experience
- Exceptional organization and follow-through
- Experience managing multiple priorities, deadlines and moving pieces
- Strong written and verbal communication
- Confidence building relationships with outside vendors, partners or stakeholders
- Good judgment about what you can solve independently and what needs to be escalated
- A warm, service-minded approach to people
- Comfort working in a small, entrepreneurial business where every day won't look exactly the same
- An ability to create structure where structure doesn't yet exist
- Genuine curiosity and willingness to learn
Project management or operations experience is strongly preferred.
Experience with hospitality, events, account management, client services, vendor management, procurement or creative businesses could all translate beautifully to this role.
A Few Things That Would Be Helpful—but We Can Teach
Experience with Canva, social media scheduling, Google Workspace or Microsoft Office, project management platforms, AI tools or procurement systems is useful.
None is a prerequisite.
We're much more interested in finding someone with the right judgment, ownership and operating instincts than someone who already knows our software.
The Person Who Will Thrive Here
You like a beautiful environment, but you're not precious about the work required to keep one running.
You can welcome a designer into the studio, call a vendor about a damaged console, straighten a fabric library, coordinate a contractor walkthrough and realize we're almost out of coffee—all without believing any one of those things is beneath or above your job description.
You like being trusted.
You enjoy figuring things out.
You're comfortable saying, “I'm on it,” and then actually being on it.
And you're energized by the idea of joining relatively early and growing into meaningful ownership as the businesses grow around you.
Position Details
Position: Studio Operations Manager
Location: Columbus, Ohio
Employment: Part-time W-2 position, approximately 25 hours per week
Work environment: Primarily in-person, with occasional local project-site and vendor visits
Compensation: $25–$30/hour, based on experience
Start: Fall 2026
Growth: Intended transition to a full-time role in early 2027
The full-time benefits package is expected to include paid time off, eight paid holidays, schedule flexibility when life requires it, and a flexible studio schedule during the week between Christmas and New Year's.
About Dwell Well
Dwell Well Design Co. creates thoughtful, story-led residential interiors for busy professionals and families. Our work is layered, personal and grounded in how people actually live.
Dwell Well Design Collective grew from a different but related idea: independent designers do their best work when they don't have to build every piece of the business alone. The Collective brings together beautiful workspace, an extensive design resource library, industry relationships, education and community under one roof.
Both businesses are growing. We're looking for someone who is excited not simply to work within that growth, but to help us build the systems, relationships and rhythms that make it possible.
To Apply
Please submit your résumé along with brief responses to the following three questions:
- Tell us about a role or experience in which you were responsible for keeping multiple people, deadlines or moving pieces organized. What did you personally own?
- Tell us about a time you noticed and solved a problem at work before someone asked you to handle it.
- What about this particular role interests you?
No formal cover letter required.
Pay: $25.00 - $30.00 per hour
Expected hours: 25.0 per week
Benefits:
Work Location: In person
