Top 4437 Care manager Jobs in Commack, Ny

Service Operations Manager
Nerds That Care —Hauppauge, NY
- $90,000 - $115,000 a year
- Full-time
- Supervising experience
- Bachelor's degree
- Mentoring
- Profit sharing
- Health savings account
Quick Apply
8d
Children's Care Management Team Coordinator
Association For Mental Health And Wellness —Ronkonkoma, NY
- $60,000 - $64,000 a year
- Weekends as needed
- Background check
- Spanish
- English
- Mileage reimbursement
- Paid holidays
Quick Apply
Fee for Service Children's Care Manager
Association For Mental Health And Wellness —Ronkonkoma, NY
- $30 - $42 an hour
- Part-time
- Bilingual
- Microsoft Word
- Background check
- 403(b)
- Paid sick time
Quick Apply
12d
Care Manager - Long Island (Bilingual in Bengali)
Advance Care Alliance New York —Hauppauge, NY
- $31.75 - $34.00 an hour
- Full-time
- Experience working with individuals with developmental disabilities
- Nursing
- RN License
- Mileage reimbursement
- Health insurance
Quick Apply
Residential Direct Support Professional
Tiegerman School —Kings Park, NY
- $20 an hour
- Part-time
- Adults
- Residential
- High school diploma or GED
- Paid training
- Paid orientation
Quick Apply
Shelter Supervisor
Halo Network, Inc. —Farmingdale, NY
- $31 - $33 an hour
- Overtime
- Inventory management
- Computer literacy
- Writing skills
- 403(b) matching
- Health insurance
1d
Day Hab Program Coordinator
Halo Network, Inc. —Amityville, NY
- $32 - $35 an hour
- Full-time
- Management
- HIPAA
- Mid-level
- Health savings account
- Health insurance
1d
Children's Care Manager
SCO Family of Services —Dix Hills, NY
- $50,000 a year
- Full-time
- Hybrid work
- Background check
- Spanish
- Nursing
- Travel reimbursement
- Wellness program
Quick Apply
Pharmaceutical Territory Manager
Perfero Pharma, Inc. —Long Island, NY
- $85,000 - $125,000 a year
- Full-time
- Background check
- Pass drug screening
- Mid-level
- Travel reimbursement
- Paid holidays
Quick Apply
1d
Care Manager, Sayville Project
Stony Brook University —Stony Brook, NY
- $51,261 - $53,500 a year
- Online Application
- Psychiatry
- Experience working with individuals with disabilities
- Mid-level
1d
Manager Care Coordination
Catholic Health —West Islip, NY
- $63.00 - $75.60 an hour
- Nursing
- RN License
- Bachelor of Science
- Health insurance
- Flexible spending account
Manager Care Coordination-PD
Catholic Health —West Islip, NY
- $65.20 - $78.24 an hour
- Nursing
- RN License
- Bachelor of Science
- Health insurance
- Flexible spending account
Office Manager
Catholic Health —Commack, NY
- $56,745 - $115,500 a year
- HIPAA
- Mid-level
- 3 years
- Health insurance
- Tuition reimbursement
13d
Hospitality Manager
Catholic Health —Melville, NY
- $72,000 - $115,000 a year
- Hospital
- Computer literacy
- Writing skills
- Health insurance
- Tuition reimbursement
Hospital Assess Liaison
Catholic Health —West Islip, NY
- $52.25 - $73.15 an hour
- Skilled nursing facility
- RN License
- Hospital
- Health insurance
- Tuition reimbursement
Care Manager
Sunrise Senior Living —Smithtown, NY
- $17.20 - $21.55 an hour
- Full-time
- 18 years or older
- High school diploma or GED
- In-person
- Paid training
- Paid holidays
5d
Life Care Manager
Lifecare Advocates —Rye, NY
- $75 - $80 an hour
- Full-time
- Hybrid work
- Nursing
- English
- Mid-level
- Continuing education credits
- Dental insurance
Quick Apply
Secretary I - Intake/Scheduler - Huntington
NYU Langone Health —Commack, NY
- $56,876.39 - $56,876.40 a year
- Online Application
- Word processing
- Writing skills
- HIPAA
- Wellness program
Healthcare Operations Manager
DAVITA —Smithtown, NY
- $96,000 - $149,000 a year
- Full-time
- CPR Certification
- Microsoft Outlook
- BLS Certification
- Paid training
- Health insurance
Talent Acquisition Specialist
Catholic Health —Melville, NY
- $75,000 - $105,000 a year
- Full-time
- Mid-level
- Bachelor's degree
- Communication skills
- Health insurance
- Tuition reimbursement

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Service Operations Manager

Nerds That Care -
Hauppauge, NY

Quick Apply

Job Details

Full-time
$90,000 - $115,000 a year
8 days ago

Benefits

Profit sharing
Health savings account
Paid holidays
Disability insurance
Health insurance
Dental insurance
401(k)
Paid time off
Parental leave
Employee assistance program
Vision insurance
401(k) matching
Opportunities for advancement
Life insurance
Referral program
Retirement plan

Qualifications

ConnectWise
Customer communication
Team leadership
Endpoint Detection and Response (EDR)
Supervising experience
Bachelor's degree
Leadership

Full Job Description

About Nerds that Care
Nerds That Care has been the trusted IT partner for Long Island businesses since 2005. We’re not a body shop — we’re a close-knit team of about 30 professionals who genuinely care about the quality of our work and the relationships we build with our clients.

Job Summary
Nerds That Care is seeking an experienced and driven Service Operations Manager to lead our Service Operations Team and ensure the consistent delivery of high-quality support services across our client base. This role is responsible for overseeing day-to-day service operations, team performance, client experience, operational efficiency, and continuous improvement initiatives within a fast-paced Managed Service Provider (MSP) environment.

The ideal candidate is an operational leader who thrives in a service-driven environment, understands MSP workflows and service delivery, and can effectively lead a technical support team while maintaining a strong focus on client satisfaction and operational excellence.

Key Responsibilities:

Lead and manage the daily operations of the Service Operations Team
Oversee ticket workflows, escalations, and workload distribution to ensure timely issue resolution
Ensure team adherence to SLAs, operational standards, and service delivery expectations
Monitor ticket quality, documentation accuracy, and overall service performance
Manage team scheduling and resource allocation to maintain appropriate support coverage
Review client concerns and coordinate timely resolutions with internal departments
Coach, mentor, and develop Service Operations Team members
Conduct performance reviews, provide ongoing feedback, and support employee development
Monitor team KPIs, productivity, and service metrics
Foster accountability, collaboration, and continuous improvement across the team
Identify opportunities to improve workflows, processes, and operational efficiency
Assist in implementing and managing MSP operational tools and platforms
Support and oversee RMM, EDR, MDR, monitoring, and operational technology initiatives
Participate in Root Cause Analysis (RCA), incident reviews, and postmortem discussions
Recommend new tools, automation opportunities, and operational improvements to leadership
Serve as a point of contact for service-related client escalations and operational concerns
Collaborate with leadership on operational planning and service strategy
Maintain strong communication with technical teams, vendors, leadership, and clients
Represent the Service Operations Team in internal and external meetings when needed

Qualifications

Bachelor’s degree in IT, Business Management, or related field preferred; equivalent experience may be substituted
5+ years in an MSP environment
2+ years of leadership or supervisory experience
Experience coaching and developing employees
Strong understanding of MSP service delivery, ticketing workflows, escalations, and client support operations
Experience with PSA/ticketing systems such as HaloPSA, ConnectWise, or similar platforms
Understanding of SLAs, KPIs, reporting, and quality assurance processes
Experience coordinating client onboarding and offboarding processes
Experience implementing and monitoring RMM, EDR, MDR, and other operational technology tools in an MSP environment
Strong leadership, organizational, and problem-solving skills
Excellent written and verbal communication skills
Ability to manage multiple priorities in a fast-paced environment
Customer-focused mindset with strong relationship management abilities

Preferred Qualifications

ITIL Foundation certification or equivalent service management training preferred
Prior MSP team management experience preferred
Familiarity with Microsoft 365 and MSP operational tools preferred

What We Offer

Opportunities for skill development and career advancement
Competitive compensation based on experience
Competitive Benefits Package including:
Health, Dental and Vision insurance
Life and Disability insurance
Paid time off, Sick time & Holidays
Retirement Savings Options (401k)
Annual Bonuses and Profit Sharing

Join us at Nerds That Care to lead innovative service operations that make a real difference! We’re committed to empowering our team members through growth opportunities, collaborative culture, and a shared passion for technology excellence.

Pay: $90,000.00 - $115,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Health insurance
Health savings account
Life insurance
Paid time off
Parental leave
Referral program
Retirement plan
Vision insurance

Experience:

MSP: 2 years (Required)
Leadership: 1 year (Required)
HaloPSA: 1 year (Preferred)
MSP management: 1 year (Required)

Work Location: In person

Quick Apply

Refine Your Search

care manager jobs in commack, ny

Service Operations Manager

Children's Care Management Team Coordinator

Fee for Service Children's Care Manager

Care Manager - Long Island (Bilingual in Bengali)

Residential Direct Support Professional

Shelter Supervisor

Day Hab Program Coordinator

Children's Care Manager

Pharmaceutical Territory Manager

Care Manager, Sayville Project

Manager Care Coordination

Manager Care Coordination-PD

Office Manager

Hospitality Manager

Hospital Assess Liaison

Care Manager

Life Care Manager

Secretary I - Intake/Scheduler - Huntington

Healthcare Operations Manager

Talent Acquisition Specialist

I want to receive the latest job alert for care manager in commack, ny

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