Top 120 Customer care coordinator Jobs in Commack, Ny

Customer Service Coordinator - (Onsite)
W Services Group LLC —Hauppauge, NY
- $23 - $26 an hour
- Full-time
- Microsoft Outlook
- Mid-level
- In-person
Quick Apply
Client Care Coordinator/Admin
Prime Performance Sports Chiropractic, PC —Greenlawn, NY
- $35,000 - $42,000 a year
- Part-time
- Microsoft Word
- Microsoft Excel
- Customer service
- Professional development assistance
- Flexible schedule
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Associate Patient Care Coordinator
Optum —Smithtown, NY
- $16 - $29 an hour
- Part-time
- Microsoft Excel
- Microsoft Outlook
- OSHA
- AD&D insurance
- Employee stock purchase plan
Referrals Coordinator
Northwell Health —Port Jefferson, NY
- $44,450 - $69,340 a year
- Full-time
- Mid-level
- Administrative experience
- High school diploma or GED
5d
Front Desk Coordinator (Full Time)
Metro Physical & Aquatic Therapy —Commack, NY
- $17 - $20 an hour
- Full-time
- Writing skills
- Physical & Rehabilitation Medicine
- HIPAA
Quick Apply
7d
Patient Care Coordinator
Professional Physical Therapy —Smithtown, NY
- $18 - $21 a year
- Full-time
- Administrative experience
- High school diploma or GED
- Organizational skills
- Health insurance
- Dental insurance
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Patient Care Coordinator
Optum —Syosset, NY
- $18 - $32 an hour
- Urgently hiring
- Microsoft Outlook
- OSHA
- Computer literacy
- AD&D insurance
- Employee stock purchase plan
Intake Coordinator
Always Compassionate Home Care —Melville, NY
- $68,000 - $72,000 a year
- Full-time
- Bilingual
- Customer service
- Medical office experience
- Health insurance
- Dental insurance
Quick Apply
Intake Coordinator - Commack, NY
Local Infusion —Commack, NY
- $24 - $25 an hour
- Full-time
- Current TB test
- Customer service
- BLS Certification
- Paid parental leave
- Disability insurance
Quick Apply
4d
Patient Care Coordinator - Woodbury, NY
Hyperbaric Medical Solutions —Woodbury, NY
- $25 - $30 an hour
- Full-time
- Spanish
- Computer literacy
- English
- Commuter assistance
- AD&D insurance
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Part Time Associate Patient Care Coordinator
Optum —Huntington, NY
- $16.15 - $28.80 an hour
- Urgently hiring
- Spanish
- Computer literacy
- Urgent Care
- AD&D insurance
- Employee stock purchase plan
Scheduling Coordinator - Rye, NY
New York Blood Center Inc —Rye, NY
- $31 an hour
- Full-time
- Microsoft Excel
- Hospital
- Customer service
10d
Endodontic Patient Coordinator
Babylon Dental Care —West Babylon, NY
- $28 - $30 an hour
- Full-time
- Private practice
- Hospitality
- Spanish
- Paid holidays
- Health insurance
Quick Apply
Assistant Surgical Coordinator
OCLI Vision —Port Jefferson, NY
- $22 - $27 an hour
- Full-time
- Surgery
- Organizational skills
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
5d
Account Coordinator II
BOSS Facility Services, Inc. —Hauppauge, NY
- $20 - $23 an hour
- Overtime
- Mid-level
- Office
- In-person
- Profit sharing
- Paid holidays
Quick Apply
13d
Medical Receptionist / Patient Concierge (Per Diem)
NovoSculpt —Cos Cob, CT
- $23 - $26 an hour
- Day shift
- Spanish
- Customer service
- English
- Employee discount
Quick Apply
1d
Member Services Specialist - Commack/Westbury
The Research Foundation for The State University of New York at Stony Brook —Stony Brook, NY
- $48,000 - $55,000 a year
- Overtime
- Microsoft Word
- Microsoft Excel
- HIPAA
- Health insurance
6d
Patient Care Coordinator/Scheduler
GREAT SOUTH BAY ENDOSCOPY CENTER, LLC —East Patchogue, NY
- $23 - $24 an hour
- Full-time
- Customer service
- Medical office experience
- In-person
Quick Apply
Department Secretary- Part Time, Days
NYU Langone Health —Patchogue, NY
- $20.65 - $25.04 an hour
- Part-time
- Microsoft Excel
- Ability to walk for extended periods
- Ability to lift 50 pounds
Insurance Coordinator
Fresenius Medical Care —Lindenhurst, NY
- $59,000 - $90,000 a year
- Full-time
- Customer service
- Mid-level
- Clinic

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Customer Service Coordinator - (Onsite)

W Services Group LLC -
Hauppauge, NY

Quick Apply

Job Details

Full-time
$23 - $26 an hour

Qualifications

Customer communication

Full Job Description

W Services Group represents a team of subject matter experts in cleaning, construction, and emergency response services. Our quality focused employees and contract partners successfully develop, implement, and manage projects and programs for multi-site groups across North America. We have earned a reputation of being a high value provider and are best known for truly partnering with our clients in a highly collaborative environment. This level of partnership yields real solutions and best supports our clients’ brand image.

Our structure is designed around our clients and is focused on being highly collaborative through market teams across all departments. Our personnel are empowered to make decisions and resolve issues in order to achieve a high level of client satisfaction in a rapidly changing environment.

Partner with W Services to experience the difference and the new standard of clean. We are founded on the principles of a family business environment where the standard is to care, listen, respect, and trust one another.

We are always looking for talented, enthusiastic people to join our team. We believe the successful growth of our company depends on the teamwork and commitment of our employees to deliver the best service and value for our customers.

About the Role

The Customer Service Coordinator position owns the execution and oversight of all cleaning services within your assigned market, including both recurring and demand-based work. Act as the primary point of contact for Contractor partners and clients, ensuring high-quality service delivery, on-time completion, accurate billing, and strong communication with internal and external stakeholders.

PRIMARY RESPONSIBILITIES:

Management of Recurring & Demand Services:

Ensure all services to be performed are sent to contractor partners (CPs) per scheduling cycle.
Ensure work order listing is sent out to the CPs per the scheduling cycle.
Ensure all callbacks are completed in a timely manner.
Track all complaints, no-shows, and service failures to resolution using RTS process in WAVES. Assign RTS to field or Contractor relations team members when appropriate.
Provide timely responses to client inquiries/issues. Responses to clients should be within an hour for hot escalations and before the end of the day for standard matters.
Ensure recurring services are scheduled within scheduling cycle. If not, receive approval from Client to extend and/or cancel.
Ensure all clients 3rd party web platforms are accurately updated/closed out to ensure accounting department can invoice client.
Order any required product from suppliers for services as needed.
Advise the client of any security guard requirements as needed.
Coordinator and schedule lift rentals as needed.
Review Daily Note Report/RTS Report following up on all issues/complaints in your Market(s).
Manage all demand-based cleaning work from initiation to completion.
Proactively track open work orders and escalate or resolve delays quickly.

Execute Demand Services

Accept/acknowledge all new work requests that are received within one hour of receipt.
Speak with store management to clarify the scope of work.
Ensure contract partners provide the necessary information for proposals (primary scope of work being completed, number of techs/hours, square footage, supply/equipment/chemical costs, photos).
Prepare and post accurate client proposals. Ensure this is within client protocol and time frames.
Schedule all approved demand services are scheduled and completed within a timeframe to meet client SLAs.
Maintain ongoing communications with CPs to clarify scopes, expectations, and scheduling needs as work orders progress.
Ensure work orders are accurately updated with all CP & client pricing to ensure the billing department can invoice the client without delay.

Mark Team Responsibilities

Work closely with Associates, Contractor Relations and Field ops to ensure smooth coordination within assigned market.
Lead or contribute to market team calls, performance reviews, and contractor discussions.
Share trends, risks, and opportunities related to market performance.
Track all complaints, no-shows, and service failures to resolution.
Escalate complex issues to Contractor Relations and Area Manager or management as needed.
Ensure all service issues are followed through to closure.
Identify underperforming CO’s provide feedback to internal teams and recommend changes where appropriate

Special Projects As Assigned

Accept additional responsibilities or projects as needed.
Provide support and training to others inside and outside the department as needed to fulfill business needs.

Skills

Proficient in Waves and able to use client’s third party websites.
Proficiency in MS Outlook, Word and able to use basic Excel.
Ability to multitask and solve problems with clear communication.
Team player with a positive attitude.

W Services Group, LLC. provides Equal Employment Opportunities (EEO) to all employees and applicants for employment without discrimination or harassment on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, age, disability, marital status, citizenship, veteran status, genetic information, or any other characteristic protected by law.

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Refine Your Search

customer care coordinator jobs in commack, ny

Customer Service Coordinator - (Onsite)

Client Care Coordinator/Admin

Associate Patient Care Coordinator

Referrals Coordinator

Front Desk Coordinator (Full Time)

Patient Care Coordinator

Patient Care Coordinator

Intake Coordinator

Intake Coordinator - Commack, NY

Patient Care Coordinator - Woodbury, NY

Part Time Associate Patient Care Coordinator

Scheduling Coordinator - Rye, NY

Endodontic Patient Coordinator

Assistant Surgical Coordinator

Account Coordinator II

Medical Receptionist / Patient Concierge (Per Diem)

Member Services Specialist - Commack/Westbury

Patient Care Coordinator/Scheduler

Department Secretary- Part Time, Days

Insurance Coordinator

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