Top 78 Dispatcher Jobs in Commack Ny

Service Coordinator - HVAC
NY Mechanical Contractor - HVAC —New Hyde Park, NY
- $35 - $40 an hour
- Full-time
- Background check
- ERP systems
- Mid-level
- Health insurance
- 401(k)
Quick Apply
Automotive Service Dispatcher
Honda City —Bethpage, NY
- $72,500 - $85,000 a year
- Full-time
- Dealership
- Mid-level
- In-person
- Health insurance
- 401(k)
Quick Apply
7d
Dispatcher
Robison Oil —Port Chester, NY
- $24 an hour
- Full-time
- Background check
- Microsoft Outlook
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
6d
Dispatcher
Catholic Health —Melville, NY
- $20.00 - $28.87 an hour
- English
- High school diploma or GED
- Computer skills
- Health insurance
- Tuition reimbursement
Dispatcher
Huntington Coach LLC —Huntington Station, NY
- $28.85 an hour
- Full-time
- High school diploma or GED
- 1 year
- Entry level
Quick Apply
13d
Patient Transport Coordinator
Catholic Health —Melville, NY
- $20.00 - $29.77 an hour
- Hospital
- Mid-level
- High school diploma or GED
- Health insurance
- Tuition reimbursement
dispatcher / customer service
All Systems Messenger & Trucking Co —Massapequa Park, NY
- $75,000 - $90,000 a year
- Overnight shift
- Office
- Typing
- Communication skills
- Health insurance
- 401(k)
Quick Apply
Dispatcher
All Hours Energy —East Rockaway, NY
- $28 - $31 an hour
- Full-time
- Background check
- Organizational skills
- In-person
- Health insurance
- Dental insurance
Quick Apply
3d
Dispatcher
WE Business Management, Inc. —Holtsville, NY
- $27.00 - $28.85 an hour
- Full-time
- High school diploma or GED
- 1 year
- Entry level
Quick Apply
Service Coordinator / Dispatcher
Mr. Handyman —East Northport, NY
- $23 - $27 an hour
- Full-time
- Mid-level
- Office
- 3 years
- Paid holidays
- Dental insurance
Quick Apply
Part Time Customer Care Specialist
Saia Motor Freight Line LLC —Deer Park, NY
- $23.10 - $28.15 an hour
- Part-time
- 18 years or older
- English
- Office
Quick Apply
Ambulance Dispatcher
Richmond County Ambulance Service —Farmingdale, NY
- $20 - $25 an hour
- Customer service
- Computer literacy
- High school diploma or GED
Quick Apply
7d
Dispatcher
WE Transport (NY) LLC —Bay Shore, NY
- $25.00 - $28.85 an hour
- Full-time
- Office
- High school diploma or GED
- 1 year
Quick Apply
13d
Dispatch Representative
Optimum —Hauppauge, NY
- $39,479 - $64,858 a year
- Background check
- Computer literacy
- Mid-level
Quick Apply
Dispatcher
First Student —Middle Island, NY
- $29.50 an hour
- Full-time
- Management
- Customer service
- Computer literacy
- Opportunities for advancement
Quick Apply
12d
Dispatcher — School Bus & Paratransit
Cathay Express Transportation —Garden City, NY
- $66,500 - $80,000 a year
- Full-time
- Microsoft Word
- Background check
- 18 years or older
Quick Apply
3d
Logistics Coordinator - Transportation
NFI Industries —Islandia, NY
- $27.10 - $36.14 an hour
- Extended hours
- Mid-level
- Microsoft Office
- Team management
- Wellness program
- Paid parental leave
Quick Apply
Transportation Supervisor
NFI Industries —Islandia, NY
- $68,152.50 - $90,870.00 a year
- Full-time
- Spanish
- Customer service
- English
- Wellness program
- Paid parental leave
Quick Apply
HVAC Service Dispatcher
Air Comfort Service Group —West Babylon, NY
- $50,000 - $65,000 a year
- Full-time
- 5 years
- Office
- Residential
- Paid holidays
- Dental insurance
Quick Apply
Dispatch Coordinator
Professional Retail Services —Bohemia, NY
- $19 - $21 an hour
- Full-time
- Background check
- Computer literacy
- Office
- Paid holidays
- Health insurance
Quick Apply

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dispatcher jobs near commack ny

Service Coordinator - HVAC

NY Mechanical Contractor - HVAC
New Hyde Park, NY

Quick Apply

Job Details

Full-time
$35 - $40 an hour

Benefits

Health insurance
401(k)
Paid time off
Life insurance

Qualifications

Practicing in a sourcing or procurement role
Customer communication
Contract management
Interpersonal skills
ERP systems
Logistics
Dispatching
HVAC
Organizational skills
Dispatch software communication
Customer support
Phone etiquette
Mechanical knowledge
Logistics planning
Air conditioning

Full Job Description

About the Company

An established commercial mechanical contracting company serving the New York City metro area for over 75 years is seeking an experienced HVAC Service Dispatcher. Our work is exclusively commercial, including office buildings, retail, entertainment, education, and recreational facilities. We perform little to no residential work.

Position Summary

The Service Coordinator oversees the daily activities of 20+ field service technicians and serves as the primary point of contact between our customers, our technicians, and our service leadership. This position reports to the Vice President of Service.

This is an experienced role. We are looking for someone with a substantial background in an HVAC service office who understands the equipment well enough to interpret what a customer or technician is describing, who can maintain a calm and professional tone with customers during urgent situations, and who can assess technician skill sets in order to assign the appropriate technician to each call.

Key Responsibilities

Dispatch 20+ field technicians daily, assigning work based on technician skill level, location, and call urgency
Receive and triage incoming emergency service requests and communicate accurate response expectations to customers
Develop and maintain the daily and weekly service schedule
Contact preventative maintenance contract customers to schedule their visits and ensure contract obligations are met on time
Purchase materials for maintenance work, including creating purchase orders and placing orders with supply houses
Enter technician time into our ERP system accurately and within payroll deadlines, coordinating with the office manager and payroll
Maintain detailed working records on preventative maintenance customers, including site contacts, installed equipment, and recurring issues, to support well-informed dispatch decisions
Follow up with customers and vendors and keep customer account information current
Serve as the day-to-day communication link between the field, the customer, and service leadership

Qualifications

Multiple years of dispatching or service coordination experience within a commercial HVAC or mechanical service department
Working knowledge of HVAC system components and their operation
Experience ordering HVAC parts and equipment from supply houses
Experience with a field service management or ERP platform such as ECI GlobalEdge
Sound judgment in prioritizing competing service demands
Professional composure and strong verbal communication skills when working with customers under pressure
Strong organizational skills and the ability to establish and maintain effective processes independently
Ability to manage frequent interruptions and shifting priorities throughout the day

Preferred Qualifications

Prior field experience in the trade
Familiarity with union labor environments
Experience supporting preventative maintenance contract programs

Schedule and Location

Monday through Friday, 8:00 AM to 5:00 PM, with an unpaid one-hour lunch. This position is based in a Long Island office and is not eligible for remote work. Emergency calls received outside of business hours are handled by a dedicated call center and a scheduled on-call technician.

Benefits

Health insurance
Life insurance
401(k)
Paid time off

Job Type: Full-time

Pay: $35.00 - $40.00 per hour

Benefits:

401(k)
Health insurance
Paid time off

Experience:

Dispatching: 2 years (Required)

Work Location: In person

Quick Apply

Refine Your Search

dispatcher jobs in commack ny

Service Coordinator - HVAC

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