Top 85 Desktop support technician Jobs in Commerce Ca

Help Desk Technician - Tier 1
Micronova Manufacturing Inc. —Torrance, CA
- $19.25 - $26.00 an hour
- 8 hour shift
- Office
- High school diploma or GED
- Mentoring
- Health insurance
- Dental insurance
Quick Apply
14d
IT Help Desk Technician
Medlink Alliance —Encino, CA
- $25 - $35 an hour
- Full-time
- 5 years
- Mid-level
- Windows
- Health insurance
- Dental insurance
Quick Apply
14d
IT Support Technician
Southern California University —Whittier, CA
- $26 - $30 an hour
- Full-time
- In person
- Microsoft Excel
- Microsoft Outlook
- Computer Science
Quick Apply
Desktop Support Technician
Psomas —Los Angeles, CA
- $25 - $28 an hour
- Full-time
- Mid-level
- Office
- Microsoft Office
- Paid holidays
- Health insurance
Quick Apply
9d
Desktop Support Technician, Senior
OCTA —Orange, CA
- $42.06 - $57.87 an hour
- Full-time
- 5 years
- Bachelor's degree
- In-person
IT Operations Technician
McMaster-Carr —Santa Fe Springs, CA
- $119,625 - $137,625 a year
- Monday to Friday
- Azure
- Mid-level
- Windows
- Profit sharing
- Paid parental leave
Desktop Technician - Los Angeles, CA
Planned Parenthood Los Angeles —Los Angeles, CA
- $32.21 - $38.65 an hour
- Full-time
- Background check
- Mid-level
- Office
- AD&D insurance
- Disability insurance
Helpdesk Support Technician
Los Angeles Regional Food Bank —City of Industry, CA
- $21 - $24 an hour
- Full-time
- Computer Science
- English
- Mid-level
- 403(b) matching
- Paid holidays
Quick Apply
10d
IT Help Desk Specialist
H MART —Whittier, CA
- $29 - $32 an hour
- Computer Science
- English
- Mid-level
- Health savings account
- AD&D insurance
Quick Apply
Mid-Level Help Desk Technician - On-Site Managed IT Services
Total Network Solutions —Long Beach, CA
- $30 - $40 an hour
- Extended hours
- Microsoft Outlook
- Mid-level
- Office
- Paid training
- Paid holidays
Quick Apply
4d
Network System Administrator
MANTECH —El Segundo, CA
- Full-time
- Office
- Windows
- Ability to lift 50 pounds
IT Specialist (aka IT Support Technician)
Snap-on Inc —City of Industry, CA
- Full-time
- Mid-level
- High school diploma or GED
- SQL
Senior Desktop Support Technician
The Azoff Music Company LLC —Los Angeles, CA
- $40.87 - $43.27 an hour
- Writing skills
- Mid-level
- Office
IT Support & Help Desk Technician
Shammam Consulting Services —Los Angeles, CA
- Overtime
- Up to 50% travel
- Mid-level
- Office
- Dental insurance
- Paid time off
IT Desktop Support Analyst
Premiere Digital Services —Los Angeles, CA
- $30 an hour
- Full-time
- Mid-level
- Office
- Windows
- Health insurance
- Dental insurance
Quick Apply
DESKTOP TECHNICIAN II
Marvin Engineering Co. —Inglewood, CA
- $71,000 - $73,700 a year
- Online Application
- Microsoft Outlook
- English
- Mid-level
IT Technician
Audio Command Systems —Los Angeles, CA
- Overtime
- Mid-level
- Windows
- Residential
- Paid holidays
- Health insurance
IT & Operational Technology (OT) Field Technician
Vopak —Los Angeles, CA
- $78,000 - $90,000 a year
- Full-time
- Google Workspace
- Computer Science
- Mid-level
- AD&D insurance
- Paid holidays
Help Desk Technician - Tier 1
New American Funding —Santa Ana, CA
- Up to $29 an hour
- Full-time
- Computer literacy
- Office
- Windows
- Health insurance
- Dental insurance
6d
Desktop Services Associate
Cetera Financial Group —El Segundo, CA
- $29.80 - $37.00 an hour
- Full-time
- 5 years
- Research
- Mid-level
- Paid parental leave
- Paid holidays

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desktop support technician jobs near commerce ca

Help Desk Technician - Tier 1

Micronova Manufacturing Inc. -
Torrance, CA

Quick Apply

Job Details

Full-time
$19.25 - $26.00 an hour
14 days ago

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
401(k) matching
Life insurance

Qualifications

Interpersonal skills
High school diploma or GED
Attention to detail
Organizational skills
IT
IT department experience

Full Job Description

Job Description:

We are looking for a detail-oriented and knowledgeable Entry-level Help Desk Technician to provide first-line technical support to end-users. In this role, you will be responsible for following our knowledge base to empower users and enhance the efficiency of our IT support services. This role involves troubleshooting hardware, software, and network-related issues, logging support requests, and escalating complex problems to higher-tier support when necessary. The ideal candidate has strong communication skills, basic IT knowledge, and a commitment to delivering excellent customer service.

Key Responsibilities:

· Knowledge Base: Utilize a comprehensive knowledge base that includes troubleshooting guides for IT issues.

· User Support: Assist users by providing the highest level of customer service following our knowledge base troubleshooting guidelines to resolve IT issues. Respond to incoming support requests via phone, email, or ticketing system. Troubleshoot basic hardware and software issues for desktops, laptops, and printers. Assist users with password resets, account access, and basic application support. Document all support interactions and solutions in the ticketing system. Provide timely updates to users on the status of their requests. Set up and configure new workstations and user accounts as needed. Support a range of environments including Microsoft 365, Active Directory, printers, VPNs.

· Service Desk Duties: Answering client calls or reviewing, resolving and closing tickets in the Service Desk queue. Follow standard procedures for ticket handling and issue resolution. Escalate unresolved or complex issues to Tier 2 or Tier 3 support teams. Perform routine maintenance tasks such as patching, software updates, and monitoring alerts. Assist in deploying standard tools (e.g., RMM agents, antivirus, backup solutions).

· Expectations: Must be the primary IT subject matter expert and trusted technical support resource for staff and end users.

Qualifications:

Education: High School Diploma
Experience: 1 year in IT support or helpdesk roles.
Technical Skills: Familiarity with common IT systems, software applications, and troubleshooting techniques.
Analytical Thinking: Ability to analyze data and user feedback to continuously improve the knowledge base. Ability to prioritize and manage multiple tasks in a fast-paced environment. Strong problem-solving skills and attention to detail.
Communication: Excellent verbal and written communication skills, with a strong focus on customer service.
Detail-Oriented: Strong attention to detail and organizational skills.

General Skills

Excellent customer service, telephone and interpersonal skills
Ability to move equipment, install PCs, monitors, printers, and peripherals in a business environment
Willingness to unbox, stage and inventory equipment
Willingness to mentor other technicians on the team.
Must demonstrate a strong customer service focus while meeting or exceeding customer expectations, service level commitments, and changing priorities.
Working knowledge of Microsoft Windows desktop & server operating systems, Microsoft 365 and Exchange administration, Active Directory (user management, password resets), basic networking (DNS, DHCP, TCP/IP, VPN), and familiarity with cybersecurity best practices.

Attitude that meets the Micronova culture

Ability to work independently with little supervision, shows great accountability
Volunteers and contributes to the team
Take ownership even if it wasn’t your problem
Be an advocate and voice for those clients that need you
Confidence without arrogance
Willingness and desire to learn
Excellent communication skills
Professional, respectful, motivated and dedicated
Driven by a continuous passion for learning in the IT field

Job Type: Full-time

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance

Schedule:

8-hour shift
Monday to Friday
On call

Experience:

Professional IT Experience: 1 year (Required)

Ability to Relocate:

Torrance, CA 90505: Relocate before starting work (Required)

Work Location: In person Full-Time

Pay: $19.25 - $26.00 per hour

Benefits:

Dental insurance
Health insurance
Paid time off
Vision insurance

Application Question(s):

Do you have at least one year of professional experience supporting users in a Windows-based environment (including password resets, basic networking troubleshooting, and ticketing systems)?

Experience:

IT: 1 year (Required)

Work Location: In person

Quick Apply

Refine Your Search

desktop support technician jobs in commerce ca

Help Desk Technician - Tier 1

IT Help Desk Technician

IT Support Technician

Desktop Support Technician

Desktop Support Technician, Senior

IT Operations Technician

Desktop Technician - Los Angeles, CA

Helpdesk Support Technician

IT Help Desk Specialist

Mid-Level Help Desk Technician - On-Site Managed IT Services

Network System Administrator

IT Specialist (aka IT Support Technician)

Senior Desktop Support Technician

IT Support & Help Desk Technician

IT Desktop Support Analyst

DESKTOP TECHNICIAN II

IT Technician

IT & Operational Technology (OT) Field Technician

Help Desk Technician - Tier 1

Desktop Services Associate

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