Top 2 Helpdesk assistant Jobs in Concord, Ca

Senior Workday Solution Manager
Swinerton —Concord, CA
- $110,000 - $135,000 a year
- Full-time
- 5 years
- English
- Research
- AD&D insurance
- Paid holidays
11h
Consortium Program Manager
UC Law SF —San Francisco, CA
- $70,000 - $74,300 a year
- Full-time
- Hybrid work
- Background check
- Microsoft Excel
- Microsoft Outlook
- Commuter assistance
- Paid holidays
Quick Apply

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Senior Workday Solution Manager

Swinerton -
Concord, CA

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Job Details

Full-time
$110,000 - $135,000 a year
11 hours ago

Benefits

AD&D insurance
Paid holidays
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Tuition reimbursement
Employee assistance program
Vision insurance
401(k) matching
Employee stock ownership plan
Bereavement leave
Life insurance
Paid sick time
Pet insurance

Qualifications

English
Research
HRIS management
Human capital management
Managing projects
Workday

Full Job Description

Compensation Range

$110,000.00 - $135,000.00 Annual Salary

Job Description Summary:

Act as Workday generalist and assist with tier I to III level tickets supporting Workday users and team

Job Description:

POSITION RESPONSIBILITIES AND DUTIES

Demonstrate Workday system knowledge used in troubleshooting, assisting with configuration, enhancement, maintenance, and testing of the system.
Strong focus on customer satisfaction and able to build positive relationships with stakeholders and subject matter experts to increase confidence and communication with the Workday Support Team.
Willingness and dedication to learn new areas of Workday to broaden knowledge and provide cross functional support within the Workday Support Team.
Assists with/or participates in the research, design, development, testing, delivery and training of new and modified business processes, reports, and tools.
Reviews and completes Workday helpdesk tickets as assigned.
Works with Workday Support Team to help keep track of requirements, timelines, and communications with project stakeholders.
Serve as Sr. Analyst to provide support on Tier I to Tier III tickets for Workday modules.
Specialized experience/knowledge in the following areas is desired: Security, People Experience, Workday Everywhere, Business Processes and Report Writer. Experience/knowledge in other Workday functional areas is a plus.
Assist with maintenance of the Workday platform continuously within experience level.
Communicate with Stakeholders and Team Members by participating in meetings both recurring and ad hoc on related Workday items.
Serve as project assistant on Workday configuration and enhancements to help meet project timelines from beginning to end.
Assists the Workday Support Team by offering insight on solutions that both meets customer needs and considers audience, performance, and usability.
Staying updated with Workday releases and roadmap, identifying opportunities to leverage new features and functionality to improve functional processes.
Complete other responsibilities as assigned.

MINIMUM SKILLS AND EXPERIENCE

Excellent English verbal, listening and written communication skills.
Minimum 5-7 years of experience working with HRIS systems.
Minimum 5 years of experience supporting Workday.
Elevated level of HRIS competency
Highly effective in time and project management.
Advanced understanding of Workday Business processes.
Advanced knowledge and experience supporting Workday Core HCM (Human Capital Management) functions.
Uses resources effectively and efficiently; can orchestrate multiple activities at once to accomplish a goal.
Ability to work effectively within a team.
Advanced problem-solving ability and strong analytical skills.
Strong critical thinking.

SUMMARY OF BENEFITS

This role is eligible for the following benefits: medical, dental, vision, 401(k) with company matching, Employee Stock Ownership Program (ESOP), individual stock ownership, paid vacation, paid sick leave, paid holidays, bereavement leave, employee assistance program, pre-tax flexible spending accounts, basic term life insurance and AD&D, business travel accident insurance, short and long term disability, financial wellness coaching, educational assistance, Care.com membership, ClassPass fitness membership, and DashPass delivery membership. Voluntary benefits include additional term life insurance, long term care insurance, critical illness and accidental injury insurance, pet insurance, legal plan, identity theft protection, and other voluntary benefit options.

About Us

Welcome to Swinerton—Building Excellence Since 1888

Swinerton is a 100% employee-owned construction company with a legacy of shaping skylines, transforming communities, and delivering award-winning projects across the United States. Since our founding in 1888, we have remained forward-thinking, operating with accountability, integrity, and a passion for building what matters.

As an integrated ecosystem of expertise, Swinerton brings together talented professionals from diverse backgrounds to deliver innovative and efficient construction solutions. Our collaborative, interdisciplinary approach sets us apart, allowing us to respond to any project challenge—regardless of size, location, or complexity.

When you join Swinerton, you become part of a dynamic network of employee-owners who are committed to excellence, safety, and continuous growth. We invest in your development, offer competitive benefits, and empower you to make a meaningful impact on every project and in every community we serve.

Discover how you can build your future with Swinerton. Explore our open positions and join a team that leads with ownership, integrity, and a shared commitment to success.

Swinerton—Building is not just what we do; it is who we are.

www.swinerton.com

Swinerton is an Equal Employment Opportunity, Minority, Women, Disability, and Veteran Employer.

Our Company is an equal opportunity and affirmative action employer. We have a commitment to provide equal hiring, training, compensation, promotion, transfer, layoff and recall benefits to all individuals without regard to gender, race, color, religion, age, mental or physical disability, medical condition, genetic information, sex, sexual orientation, gender identity and expression, national origin, marital or domestic partner status, veteran status, or any other characteristic protected under federal or state laws or local ordinance or regulation.

We are committed to the safety and security of everyone interested in our company–including those who visit us online. Please note that Swinerton will only invite you to submit work history and personal information related to employment through our career portal Workday (which requires the set-up of a login) and communication will only come from individuals with an email address ending in @swinerton.com. If you receive fraudulent communication please inform us by emailing [email protected].

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helpdesk assistant jobs in concord, ca

Senior Workday Solution Manager

Consortium Program Manager

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