Top 444 Customer advocate Jobs in Concord, Nc

Support Operator Associate
Atrium Health —Concord, NC
- $18.85 - $28.30 an hour
- Overtime
- HIPAA
- Windows
- High school diploma or GED
- Paid parental leave
- Disability insurance
1d
Patient Service Representative I Hospital
Atrium Health —Concord, NC
- $20.80 - $31.20 an hour
- Part-time
- CPR Certification
- Hospital
- Computer literacy
- Paid parental leave
- Disability insurance
1d
Care Coodinator Auth Scheduling Specialist
Atrium Health —Charlotte, NC
- $20.80 - $31.20 an hour
- Full-time
- Surgery
- Customer service
- Computer literacy
- Paid parental leave
- Disability insurance
2d
Patient Service Representative I PRN
Atrium Health —Concord, NC
- $20.80 - $31.20 an hour
- Part-time
- CPR Certification
- Hospital
- Computer literacy
- Paid parental leave
- Disability insurance
1d
Care Coordinator, Authorization Scheduling Specialist - Atrium Health Rock Hill
Atrium Health —Charlotte, NC
- $20.80 - $31.20 an hour
- Full-time
- Customer service
- Computer literacy
- Mid-level
- Paid parental leave
- Disability insurance
1d
Patient Services Specialist-Atrium Health Harrisburg Family Medicine
Atrium Health —Harrisburg, NC
- $19.80 - $29.70 an hour
- Full-time
- High school diploma or GED
- Ability to sit for extended periods
- Pediatrics
- Paid parental leave
- Disability insurance
1d
Operations Coordinator Distribution
Atrium Health —Concord, NC
- $24.10 - $36.15 an hour
- Weekends as needed
- Microsoft Excel
- Microsoft Access
- Microsoft Outlook
- Paid parental leave
- Disability insurance
1d
Payor Specialist
Atrium Health —Charlotte, NC
- $21.85 - $32.80 an hour
- Part-time
- Customer service
- Writing skills
- English
- Paid parental leave
- Disability insurance
Career Advisor I - Concord
State of North Carolina - Commerce - DES , DWS —Cabarrus County, NC
- $35,596 - $55,619 a year
- Online Application
- Writing skills
- Research
- Office
- Paid holidays
- Health insurance
1d
PRN LCI Care Coordinator / Auth Scheduling Specialist
Atrium Health —Charlotte, NC
- $20.80 - $31.20 an hour
- Part-time
- Customer service
- Computer literacy
- Mid-level
- Paid parental leave
- Disability insurance
Atrium Health-Patient Services Specialist Charlotte FT Randolph
Atrium Health —Charlotte, NC
- $19.80 - $29.70 an hour
- Full-time
- Office
- High school diploma or GED
- Rehabilitation center
- Paid parental leave
- Disability insurance
5d
Material Associate
Atrium Health —Charlotte, NC
- $18.50 - $27.75 an hour
- Full-time
- Clean driving record
- High school diploma or GED
- Driver's License
- Paid parental leave
- Disability insurance
Clinical Document Integrity Specialist - Part Time - Remote
Duke Health —Mooresville, NC
- 8 hour shift
- Remote
- Nursing
- Doctoral degree
- RN License
- Relocation assistance
Receptionist
Foster Animal Hospital, P.A. —Concord, NC
- $14 - $18 an hour
- Weekends as needed
- Surgery
- Organizational skills
- Communication skills
- Disability insurance
- Health insurance
Quick Apply
Materials Associate
Atrium Health —Cornelius, NC
- $18.85 - $28.30 an hour
- Full-time
- Clean driving record
- Hospital
- High school diploma or GED
- Paid parental leave
- Disability insurance
9d
Referral Coordinator
Charlotte Community Health Clinic —Charlotte, NC
- $17 - $23 an hour
- Hybrid work
- Bilingual
- Writing skills
- Medical office experience
- Paid holidays
- Disability insurance
Quick Apply
Seasonal Trainer, China Grove - Full Time (Day Shift)
Macy’s —China Grove, NC
- $18.40 - $27.21 an hour
- Weekends as needed
- English
- Mid-level
- Ability to lift 50 pounds
- Store discount
- Paid holidays
Supervisor - Environmental Services - University City (Full Time)
Atrium Health —Charlotte, NC
- $21.85 - $32.80 an hour
- Full-time
- Mid-level
- High school diploma or GED
- Ability to lift 50 pounds
- Paid parental leave
- Disability insurance
Customer Service Advocate
Honda of Concord —Concord, NC
- Weekends as needed
- Dealership
- Writing skills
- Basic math
Seasonal Trainer, China Grove - Full Time (Night Shift)
Macy’s —China Grove, NC
- $18.40 - $27.21 an hour
- Weekends as needed
- English
- Mid-level
- Ability to lift 50 pounds
- Store discount
- Paid holidays

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Support Operator Associate

Atrium Health -
Concord, NC

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Job Details

Full-time
$18.85 - $28.30 an hour
1 day ago

Benefits

Paid parental leave
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Tuition reimbursement
Paid time off
Adoption assistance
Parental leave
Vision insurance
Retirement plan

Qualifications

High school diploma or GED
Typing

Full Job Description

Department:

12392 Enterprise Corporate - Service Center Communication

Status:

Full time

Benefits Eligible:

Yes

Hours Per Week:

Schedule Details/Additional Information:

2nd shift, Every other Weekend, Shared Holidays, Cross Training Required

Pay Range:

$18.85 - $28.30

Essential Functions

Answers incoming calls in a busy call center environment.
Performs basic call processing functions by meeting monitoring expectations, and successful completion of all training evaluations.
Access pertinent information using Xtend Communications windows based software with, or without ACD integration.
Responds to alarms, pages, messages, and codes and contacts personnel through beeper paging, intercom announcements, and phone calls as indicated by the situation.
Problem-solves and handle stressful situations.
Issues patient phone numbers, conditions, or general information in accordance with HIPAA guidelines.
Assists in maintaining logbooks and other documents and forms.

Physical Requirements
Works in a fast paced call center environment with constant telephone ringing and distractions. Works in a sitting position must of day. This position requires high degree of proficiency in verbal and written communications. Must be able to work weekends, holidays and overtime as required. Must be available for occasional callback support. Must be able to handle multiple lines, type, reach, read various prints and alarm panels at a distance of two to three feet, and work through loud noises.

Education, Experience and Certifications

High School Diploma or GED required. Previous experience with phone work or customer service is preferred. There is a multi-week training program for main number answering, and to learn operation of the paging function and emergency code and alarm handling.

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
Premium pay such as shift, on call, and more based on a teammate's job
Incentive pay for select positions
Opportunity for annual increases based on performance

Benefits and more

Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

About Advocate Health

Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.

Responds to incoming calls, codes, alarms, and pages and contacts the appropriate personnel as indicated by the situation.

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Refine Your Search

customer advocate jobs in concord, nc

Support Operator Associate

Patient Service Representative I Hospital

Care Coodinator Auth Scheduling Specialist

Patient Service Representative I PRN

Care Coordinator, Authorization Scheduling Specialist - Atrium Health Rock Hill

Patient Services Specialist-Atrium Health Harrisburg Family Medicine

Operations Coordinator Distribution

Payor Specialist

Career Advisor I - Concord

PRN LCI Care Coordinator / Auth Scheduling Specialist

Atrium Health-Patient Services Specialist Charlotte FT Randolph

Material Associate

Clinical Document Integrity Specialist - Part Time - Remote

Receptionist

Materials Associate

Referral Coordinator

Seasonal Trainer, China Grove - Full Time (Day Shift)

Supervisor - Environmental Services - University City (Full Time)

Customer Service Advocate

Seasonal Trainer, China Grove - Full Time (Night Shift)

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