Top 2233 Customer specialist Jobs in Concord, Nc

Program Manager
Element Health Consortium —Concord, NC
- From $68,000 a year
- Full-time
- 5 years
- Office
- Master's degree
Quick Apply
Sales Representative – Biotech (Entry)
Immune Biopharma —Matthews, NC
- $88,556 - $118,356 a year
- Online Application
- No travel
- Leadership
- Communication skills
Quick Apply
Patient Services Receptionist
Urology Specialists —Concord, NC
- High school diploma or GED
- Entry level
- Opportunities for advancement
Quick Apply
2d
FRONT OFFICE RECEPTIONIST / ADMINISTRATIVE SUPPORT SPECIALIST
Carolina International School —Concord, NC
- Weekends as needed
- School experience
- Microsoft Outlook
- Computer literacy
1d
Print Client Program Specialist
The Imagine Group —Concord, NC
- $47,000 - $57,000 a year
- Overtime
- Marketing
- Mid-level
- Administrative experience
Quick Apply
Service Desk Analyst
Zones —Charlotte, NC
- $25 an hour
- Full-time
- Remote
- Windows
- High school diploma or GED
- US work authorization
- Health insurance
Quick Apply
Inventory Control Specialist
Amrep Manufacturing Company, LLC —Kannapolis, NC
- $26 an hour
- Full-time
- Ability to walk for extended periods
- Research
- Mid-level
- Health savings account
- Disability insurance
Quick Apply
12d
Caregiver Support Specialist (Remote)
FreedomCare —Charlotte, NC
- $23 - $26 an hour
- Home Health
- 1 year
- Communication skills
- Commuter assistance
- Health insurance
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Client Relationship Specialist - South Charlotte, NC
Charles Schwab —Charlotte, NC
- $24.47 - $35.05 an hour
- Office
- 1 year
- Communication skills
- Paid parental leave
- Employee stock purchase plan
2d
Registration Processor
Carvana —Concord, NC
- From $16 an hour
- 8 hour shift
- English
- Office
- Administrative experience
- Wellness program
- Employee stock purchase plan
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(USA) Member Specialist
Sam's Club —Kannapolis, NC
- $18 - $26 an hour
- High school
- Merchandising
- Teaching
- Paid jury duty
- Disability insurance
Customer Support Specialist I
Momentus Technologies —Charlotte, NC
- On call
- Remote
- Microsoft Excel
- Microsoft Access
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Store Team Member
Academy Sports —Concord, NC
- Part-time
- Sales
- Merchandising
- Cash register
Administrative Specialist
City of Charlotte —Charlotte, NC
- $25.00 - $35.13 an hour
- Online Application
- Background check
- Microsoft Outlook
- Computer literacy
2d
Patient Access Specialist- Contact Center
CHARLOTTE EYE EAR NOSE AND THROAT ASSOCIATES PA —Charlotte, NC
- Full-time
- HIPAA
- High school diploma or GED
- In-person
- Work from home
Customer Experience Specialist (Part-Time)
Mecklenburg County —Charlotte, NC
- $20.00 - $26.61 an hour
- Part-time
- Spanish
- Microsoft Outlook
- Computer literacy
1d
Fulfillment Specialist
Chewy —Salisbury, NC
- Up to $21 an hour
- Full-time
- 18 years or older
- Forklift
- Ability to climb stairs
- Health savings account
- Disability insurance
Light Assembler I - 3179
Legrand Group —Concord, NC
- Overtime
- Computer literacy
- Basic math
- English
- Paid parental leave
- Paid holidays
Quick Apply
11d
POS Support Analyst
SHOE SHOW, INC. —Concord, NC
- Full-time
- Entry level
- Paid holidays
- Health insurance
Quick Apply
Customer Support Specialist
NAVEX —Charlotte, NC
- $24 an hour
- Full-time
- Hybrid work
- Mid-level
- Windows
- Continuous improvement
10d

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customer specialist jobs near concord, nc

Program Manager

Element Health Consortium
Concord, NC

Quick Apply

Job Details

Full-time
From $68,000 a year

Qualifications

Program management
Healthcare staff management
Experience working with individuals with cognitive disabilities
Bachelor's degree
Intellectual disabilities support
Data-driven problem-solving
Experience working with individuals with intellectual disabilities
Stakeholder relationship building

Full Job Description

Job Summary
The Program Manager is responsible for the overall leadership, execution, and performance of My Tech, Element's Remote Monitoring Center. This role oversees staff, operations, compliance, reporting, and stakeholder relationships while ensuring alignment with Trillium Tailored Plan requirements, NC Medicaid Tailored Care Management (TCM) guidelines, and value‑based payment (VBP) performance expectations.

Responsibilities

Oversee end‑to‑end program operations for the MyTech Remote Care Network, including staffing, workflows, and deployment across all phases of implementation
Manage and supervise all program staff, including Remote Support Specialists, Tech Development Lead, and Installation Technicians
Ensure compliance with: Tailored Care Management Manual, NC Medicaid telehealth policies, and Trillium reporting and performance requirements.
Lead KPI monitoring and value‑based performance tracking across domains such as: Crisis & Safety, Health Stability, Transitions to Community Living, Independence Development, Member & Family Experience, and Cost Efficiency.
Serve as primary liaison with Trillium, CIN providers, and other external stakeholders
Oversee monthly operational reporting and quarterly KPI performance reviews
Ensure accurate documentation and transparency across EHR and reporting platforms
Coordinate program scaling from pilot phase to full enrollment (up to 300 members)
Identify risks, barriers, and improvement opportunities and implement corrective actions
Support provider engagement, onboarding, and continuous quality improvement effortsQualifications
Bachelor’s degree required; Master’s degree in public health, healthcare administration, social work, or related field preferred
Minimum 5–7 years of healthcare program management experience
Experience with Medicaid, Tailored Care Management, behavioral health and/or IDD services strongly preferred
Demonstrated experience managing multi‑disciplinary teams and technology‑enabled care models
Strong knowledge of quality improvement, KPIs, and value‑based care frameworks

Key Competencies

Strategic leadership and operational execution
Strong communication and relationship management
Data‑driven decision‑making
Familiarity with EHRs, remote monitoring platforms, and analytics tools

Join us in creating meaningful change by empowering communities through innovative programs that foster health, resilience, and connection!

Pay: From $68,000.00 per year

Application Question(s):

Will you be able to reliably commute to company headquarters in Charlotte, NC 28202 as needed?

Experience:

Qualified Professional: 3 years (Preferred)
Intellectual Disability Support: 3 years (Required)

Ability to Commute:

Concord, NC 28025 (Preferred)

Willingness to travel:

25% (Preferred)

Work Location: In person

Quick Apply

Refine Your Search

customer specialist jobs in concord, nc

Program Manager

Sales Representative – Biotech (Entry)

Patient Services Receptionist

FRONT OFFICE RECEPTIONIST / ADMINISTRATIVE SUPPORT SPECIALIST

Print Client Program Specialist

Service Desk Analyst

Inventory Control Specialist

Caregiver Support Specialist (Remote)

Client Relationship Specialist - South Charlotte, NC

Registration Processor

(USA) Member Specialist

Customer Support Specialist I

Store Team Member

Administrative Specialist

Patient Access Specialist- Contact Center

Customer Experience Specialist (Part-Time)

Fulfillment Specialist

Light Assembler I - 3179

POS Support Analyst

Customer Support Specialist

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