Top 24 Director of e commerce Jobs in Concord, Nc

Director - Customer Relationship Marketing (CRM)
Lowe's —Mooresville, NC
- Full-time
- Marketing
- Office
- Bachelor's degree
Senior Analyst, SAP Integration Data & Reporting (Store Operations)
Ahold Delhaize USA —Salisbury, NC
- $108,880 - $187,800 a year
- Full-time
- Hybrid work
- 6 years
- Office
- Bachelor's degree
Director, Technology Governance
Ahold Delhaize USA —Salisbury, NC
- Full-time
- Hybrid work
- Computer Science
- HIPAA
- Office
Director Tech Transformation & Talent
Ahold Delhaize USA —Salisbury, NC
- $139,120 - $208,680 a year
- Full-time
- Hybrid work
- Office
- Master's degree
- Bachelor's degree
Director US Strategy
Ahold Delhaize USA —Salisbury, NC
- $139,120 - $240,000 a year
- Full-time
- Hybrid work
- 7 years
- Office
- Finance
Webstore Project Manager
Insight Branding —Charlotte, NC
- Email
- Mid-level
- Business development
- Bachelor's degree
- Paid holidays
- Paid time off
Director of Sales - Liquibox North America
Sealed Air —Charlotte, NC
- $164,800 - $265,305 a year
- Online Application
- Office
- Bachelor's degree
- Continuous improvement
- Health insurance
- Dental insurance
6d
Senior Business Transformation Data & Reporting (Finance Data)
Ahold Delhaize USA —Salisbury, NC
- $108,880 - $187,800 a year
- Full-time
- Hybrid work
- 6 years
- Office
- Bachelor's degree
Manager III Business Transformation (D&T)
Ahold Delhaize USA —Salisbury, NC
- $120,960 - $181,440 a year
- Full-time
- Hybrid work
- Up to 50% travel
- 5 years
- Office
Digital Content Specialist
Safeguard Medical —Huntersville, NC
- Marketing
- Research
- Mid-level
6d
Sr Director, Media
Lowe's —Mooresville, NC
- Full-time
- Marketing
- 11+ years
- Office
Director, SAP Technology Lead - Merchandising
Ahold Delhaize USA —Salisbury, NC
- $160,000 - $240,000 a year
- Full-time
- Hybrid work
- Computer Science
- Merchandising
- System design
Lead Analyst-Marketplace Seller Management
Lowe's —Mooresville, NC
- $86,000 - $143,600 a year
- Full-time
- Marketing
- Merchandising
- Office
- Employee stock purchase plan
- Parental leave
Director of Application Engineering & Customer Insights
Sealed Air —Charlotte, NC
- $128,300 - $220,800 a year
- Online Application
- Engineering
- Master's degree
- Recruiting
- Health insurance
- Dental insurance
Director, Banking, Payments & Wallet - Credit Karma
Intuit —Charlotte, NC
- $266,500 - $360,500 a year
- Senior level
11d
Director, SAP S/4HANA Solution Architect
Ahold Delhaize USA —Salisbury, NC
- $160,000 - $240,000 a year
- Full-time
- Hybrid work
- Computer science
- Computer Science
- Merchandising
Commercial Finance Director, Protective Packaging, Americas
Sealed Air —Charlotte, NC
- $116,300 - $200,675 a year
- Online Application
- Office
- Finance
- 8 years
- Health insurance
- Dental insurance
Regional Sales Manager - South East - Rennco
Rennco LLC —Charlotte, NC
- Full-time
- 5 years
- Driver's License
- Travel
- Health insurance
- Dental insurance
Sr Finance Manager, Supply Chain Protective
Sealed Air —Charlotte, NC
- $93,100 - $160,655 a year
- Online Application
- 7 years
- Office
- Finance
- Health insurance
- Dental insurance
Principal Product Development Engineer
Sealed Air —Charlotte, NC
- $81,900 - $141,335 a year
- Online Application
- Bachelor of Science
- Presentation skills
- Bachelor's degree
- Health insurance
- Dental insurance

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director of e commerce jobs near concord, nc

Director - Customer Relationship Marketing (CRM)

Lowe's -
Mooresville, NC

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Job Details

Full-time

Qualifications

Managing marketing teams
Market segmentation (product management technique)
Paid advertising campaign management
Customer segmentation analysis
Change management
Relationship management
Marketing analytics
Customer growth strategy
Cross-functional team management
Cross-functional communication
Senior leadership

Full Job Description

Do your Best Work in Mooresville

This position is based at our headquarters in Mooresville, North Carolina. Our corporate office is a space where you can collaborate and do your best work. Take a walk, grab a bite (or a cup of coffee), work out or get a check-up – we invest in you so you can find your inspiration.

Your Impact
The Director of Customer Relationship Marketing (CRM) leads the enterprise strategy, operating model, and governance for customer engagement, personalization, lifecycle growth, experimentation, and marketing automation. Reporting to the Senior Director of CRM & Personalization, this role partners across Marketing, Merchandising, Digital, Loyalty, Analytics, Technology, Product, and Lowe's Media Network to translate customer insights into coordinated, personalized experiences across owned and addressable paid channels, stronger engagement, improved marketing effectiveness, and measurable business growth.

What You Will Do

Develop and lead the enterprise customer growth strategy, operating model, and governance across engagement, lifecycle marketing, personalization, experimentation, automation, and owned and addressable paid media.
Define customer engagement strategies for DIY, Pro, Loyalty, New Homeowners, and other priority segments across the full customer lifecycle.
Establish coordinated contact and journey strategies across email, SMS, push, mobile app, web, direct mail, and targeted paid media to deliver a consistent cross-channel customer experience.
Lead the enterprise lifecycle marketing strategy to increase customer lifetime value, retention, repeat purchases, category expansion, project frequency, and share of wallet.
Define and advance the enterprise personalization roadmap, including next-best-action, decisioning, and AI-enabled experiences across owned and paid channels.
Partner with Analytics and Data Science to develop customer value models, lifecycle segmentation, predictive insights, and measurement frameworks that inform growth strategies.
Lead the enterprise experimentation roadmap, establishing consistent testing and measurement standards, prioritizing high-value tests across customer journeys, channels, personalization, and media activation, and scaling successful outcomes and learnings across the organization.
Develop marketing automation and journey orchestration capabilities that improve speed, efficiency, scalability, and customer relevance while maintaining governance standards.
Partner across Merchandising, Marketing, Digital, Loyalty, Media, Lowe’s Media Network, Product, Technology, Finance, and Stores to align customer strategies with enterprise priorities.
Translate long-term customer growth priorities into annual operating plans, capability roadmaps, investment recommendations, and resource requirements.
Establish performance goals, executive reporting, and portfolio-level measurement across customer engagement, lifetime value, retention, personalization, experimentation, automation, incrementality, and marketing efficiency.
Build and lead a high-performing team by establishing clear priorities, developing talent and critical capabilities, fostering accountability and collaboration, and creating a culture of continuous learning and strong business results.

Minimum Qualifications

Bachelor’s degree Marketing, Digital, E-Commerce, etc. or equivalent years of experience in lieu of education requirement, if applicable
10+ years of progressive experience in CRM, lifecycle marketing, personalization, customer growth, digital marketing, or a related field.
5+ years leading enterprise customer marketing, CRM, or growth strategies within a complex, matrixed organization.
Demonstrated experience developing customer engagement strategies across owned channels and addressable paid media.
Experience building customer segmentation, lifecycle, personalization, and journey orchestration strategies.
Proven ability to influence senior leaders and cross-functional partners, translate data into business decisions, and drive enterprise-wide change.

Preferred Skills/Education

Experience in omnichannel retail, loyalty, retail media, or another customer-centric industry.
Experience leading experimentation, optimization, and marketing automation programs at scale.
Working knowledge of customer data platforms, decisioning tools, identity resolution, predictive analytics, and AI-enabled personalization.
Experience with platforms such as Adobe Experience Platform, Adobe Journey Optimizer, Salesforce Marketing Cloud, Braze, Adobe Target, or similar technologies.
Strong executive presence, strategic thinking, customer orientation, and a demonstrated ability to develop teams and lead through change.

About Lowe’s

Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE® 100 home improvement company with total fiscal 2025 sales of more than $86 billion. Lowe’s employs approximately 300,000 associates and operates over 1,750 home improvement stores, 540 branches and 120 distribution centers. Based in Mooresville, N.C., Lowe’s supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit Lowes.com.

Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.

Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits.

Apply Now

Refine Your Search

director of e commerce jobs in concord, nc

Director - Customer Relationship Marketing (CRM)

Senior Analyst, SAP Integration Data & Reporting (Store Operations)

Director, Technology Governance

Director Tech Transformation & Talent

Director US Strategy

Webstore Project Manager

Director of Sales - Liquibox North America

Senior Business Transformation Data & Reporting (Finance Data)

Manager III Business Transformation (D&T)

Digital Content Specialist

Sr Director, Media

Director, SAP Technology Lead - Merchandising

Lead Analyst-Marketplace Seller Management

Director of Application Engineering & Customer Insights

Director, Banking, Payments & Wallet - Credit Karma

Director, SAP S/4HANA Solution Architect

Commercial Finance Director, Protective Packaging, Americas

Regional Sales Manager - South East - Rennco

Sr Finance Manager, Supply Chain Protective

Principal Product Development Engineer

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