Top 153 It support Jobs in Concord, Nc

Bilingual Technical Support Representative (Spanish Speaking)
DNP Imagingcomm America Corporation —Concord, NC
- $19.50 an hour
- Part-time
- Spanish
- English
- Mid-level
Quick Apply
In-Home Sales & Tech Support (Part Time)
Asurion —Charlotte, NC
- $23 an hour
- 12 hour shift
- Office
- Residential
- Driver's License
- Paid training
- Mileage reimbursement
Product Delivery Specialist
ACV Auctions —Charlotte, NC
- $35 - $42 an hour
- Full-time
- Dealership
- English
- Mid-level
- Paid jury duty
- AD&D insurance
Quick Apply
4d
In-Home Sales & Tech Support (Part Time)
Asurion Insurance Services —Charlotte, NC
- $23 an hour
- 12 hour shift
- Office
- Residential
- Driver's License
- Paid training
- Mileage reimbursement
11d
Service Desk Analyst
Zones —Charlotte, NC
- $25 an hour
- Full-time
- Remote
- Windows
- High school diploma or GED
- US work authorization
- Health insurance
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Associate Technician, IT Services
American Airlines —Charlotte, NC
- On call
- Computer science
- Computer Science
- Mid-level
- Health insurance
- Dental insurance
5d
IT Help Desk (Level 1)
Amp IT —Charlotte, NC
- $35,000 - $60,000 a year
- Full-time
- Hybrid work
- Background check
- Google Workspace
- Research
- Flexible spending account
- Paid time off
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IT Support Analyst
Truist Bank —Charlotte, NC
- Full-time
- English
- Mid-level
- Office
- AD&D insurance
- Paid holidays
IT Technician – Concord, NC, Concord Pkwy
Cook Out Restaurants —Concord, NC
- $20 an hour
- On call
- Computer science
- Computer Science
- Mid-level
- Health insurance
- Dental insurance
IT Site Support Analyst - Global Manufacturing
General Motors —Concord, NC
- Overtime
- Microsoft Excel
- 3 years
- Analysis skills
- Benefits from day one
Tier 1 Desktop Support Technician
Culp Elliott & Carpenter, PLLC —Charlotte, NC
- Full-time
- Background check
- Mid-level
- Windows
- Health savings account
- Health insurance
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6d
Junior Service Support Analyst
Software Technology Inc —Charlotte, NC
- $32.50 an hour
- Hybrid work
- Windows
- In-person
- Entry level
Quick Apply
IT Help Desk Administrator
Toppan Packaging Americas —Charlotte, NC
- $80,000 - $90,000 a year
- Full-time
- Computer science
- Computer Science
- Mid-level
- Health savings account
- Paid holidays
Quick Apply
IT Support
Trifecta Services Company —Charlotte, NC
- Full-time
- Mid-level
- Office
- Administrative experience
Quick Apply
TECHNOLOGY ASSISTANT
Rowan-Salisbury Schools —China Grove, NC
- $16.30 - $20.25 an hour
- Full-time
- School experience
- Classroom
- High school diploma or GED
Part-Time IT Technician-Charlotte
TMSA Public Charter Schools —Charlotte, NC
- $18 - $25 an hour
- Full-time
- School experience
- Laboratory
- Classroom
IT Support Technician
VBest Software Inc —Charlotte, NC
- Contract
- Organizational skills
- IT
- Communication skills
Quick Apply
IT Specialist
Woodie's Auto Service & Repair —Charlotte, NC
- $20 an hour
- Full-time
- High school diploma or GED
- Computer networking
- Associate's degree
- Paid training
- Paid holidays
Quick Apply
IS Help Desk Coordinator
DAYMARK RECOVERY SERVICES INC —Concord, NC
- $17.50 an hour
- Computer science
- Microsoft Excel
- Microsoft Outlook
- Paid holidays
- Disability insurance
Quick Apply
IT Field Technician
Darkhorse Tech —Charlotte, NC
- $48,000 - $55,000 a year
- Full-time
- Hybrid work
- Computer science
- Dental office
- Computer Science
Quick Apply

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it support jobs near concord, nc

Bilingual Technical Support Representative (Spanish Speaking)

DNP Imagingcomm America Corporation -
Concord, NC

Quick Apply

Job Details

Part-time
$19.50 an hour

Qualifications

Spanish
English

Full Job Description

Job purpose

Provide technical support to photo kiosk users or store personnel.

Duties and responsibilities

Provide live technical phone support for a variety of products and customers.
Respond to emails and personal requests for support.
Diagnose and address a variety of hardware and software problems.
Manage and monitor a personal case queue and work all cases to completion.
Escalate problems to Tier II as needed following established procedures.
Create accurate and detailed reports documenting one’s support actions.
Address priority assignments as directed by management.
Create documentation on problems and processes for training purposes.
Coordinate with 3rd Party Support groups for field services and escalations.
Complete additional projects as assigned by management.
Work as part of a team to meet departmental goals. This includes sharing case ownership.
Participate in team meetings and provide constructive feedback.
Travel and provide onsite support for customer sites as needed (Estimated 10-20%).
Meet or exceed departmental and company performance standards.
Develop and maintain a suitable skillset.
Other duties as assigned by management.

Qualifications

Bilingual Spanish and English is required.
An associate degree (in a computing field) or two-year technical certificate is preferred.
At least 2 years of digital imaging support and/or 1+ years of PC technical call center support experience required.
Basic to moderate skills in PC hardware and Windows application troubleshooting, printer troubleshooting, and networking,
Familiarity with Windows (Win10, 11), Mac OS, iOS, Android Operating Systems.
Knowledge of digital imaging systems and digital photography.
Familiarity with concepts and procedures commonly used in PC software and hardware technical support.
Effective oral and written communication skills, including a good grasp of grammar and spelling.
The capability to maintain a professional demeanor with customers and coworkers.
Demonstrated problem-solving skills.
Strong time management skills.
Capability and temperament to work as a productive member of a support team.

Supervisory Responsibilities

This job has no supervisory responsibilities and this position reports directly to the Technical Support Manager.

Physical Demands

Must be able to sit/stand for 8 hours
The ability to use arms/hands/fingers to feel and reach
Be able to bend/stoop/kneel as needed
Must be able to hear and talk to communicate with customers
Must be able to push/pull/ lift at least 45 lbs. individually and 50 lbs. with the help of a team member

Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Safety Requirements

Ability to wear required PPE if in any manufacturing area.

DNP IAM is a 100 percent U.S. subsidiary of Dai Nippon Printing Co., Ltd. (DNP) – the world’s largest manufacturer of dye-sublimation media for photo printers and thermal transfer ribbons and barcode printers. DNP Imagingcomm America Corporation has the broadest selection of solutions for the photo retail market and products designed to address retailer’s specific business goals and objectives—backed by the quality and reliability today’s customers expect. Manufacturing, sales, and development offices of dye-sublimation media for photo printers are in Concord, NC, and more information is available at www.dnpphoto.com/en-us/.

DNP Imagingcomm America Corporation is an equal opportunity employer that does not discriminate based on race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Quick Apply

Refine Your Search

it support jobs in concord, nc

Bilingual Technical Support Representative (Spanish Speaking)

In-Home Sales & Tech Support (Part Time)

Product Delivery Specialist

In-Home Sales & Tech Support (Part Time)

Service Desk Analyst

Associate Technician, IT Services

IT Help Desk (Level 1)

IT Support Analyst

IT Technician – Concord, NC, Concord Pkwy

IT Site Support Analyst - Global Manufacturing

Tier 1 Desktop Support Technician

Junior Service Support Analyst

IT Help Desk Administrator

IT Support

TECHNOLOGY ASSISTANT

Part-Time IT Technician-Charlotte

IT Support Technician

IT Specialist

IS Help Desk Coordinator

IT Field Technician

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