As a Supervisor, Sterile Processing, you’ll be the driving force behind a high-performing team, ensuring top-tier instrument processing and staff management at our contracted healthcare facilities. You’ll deliver hands-on support, expert training, and exceptional customer service while upholding the highest standards set by STERIS, regulatory bodies like TJC, OSHA, CDC, and industry leaders such as AAMI and AORN. This is your opportunity to coordinate day-to-day operations, own your shift, and make a lasting impact in a fast-paced, mission-critical environment.
This is an onsite role based in Concord, NC, supporting afternoon shift, 2:00 pm to 10:30 pm
- Lead and inspire the Sterile Processing Department team during your assigned shift, ensuring smooth operations and high performance.
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Conduct monthly one-on-one meetings with direct reports to provide feedback, set clear expectations, and drive accountability and professional growth.
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Support the planning and execution of new employee orientation, on-the-job training, in-service education, and quality assurance programs in coordination with the manager.
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Play a key role in interviewing, hiring, training, and coaching Customer employees as outlined in the contract.
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Oversee all aspects of sterile processing operations, including decontamination, cleaning, assembly, sterilization, and storage—ensuring compliance with all professional standards and regulations.
- Step in to perform Sterile Processing Technician duties when needed to maintain service excellence and meet delivery timelines.
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Serve as a communication bridge by following the proper chain of command and responding to Customer and end-user inquiries during and after business hours
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Assist in reviewing documentation related to STERIS Standard Operating Procedures and ensure team compliance with all policies.
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Conduct daily observations to identify opportunities for process improvement and enhance employee performance and compliance.
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Champion a safe work environment by enforcing the use of PPE, universal precautions, and conducting daily safety checks.
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Work closely with the Education team to identify training needs and support the delivery of impactful learning experiences.
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Embrace additional responsibilities with a proactive and solutions-focused mindset.
CRCST or CBSPD Certification and additional certification (i.e. instrument specialist, flexible endoscope, healthcare leader, manager, STERIS Assessment) required. If not certified at point of hire, both certifications must be obtained within 12 months of hire.
STERIS is a global organization offering full time opportunities to join our growing team. We offer benefits including Medical/Vision/Dental, Paid Time Off, and a 401(k) with company match.
Our motto in the Sterile Processing Department is simple: 100% complete, 100% sterile, 100% on time. As a Sterile Processing Technician, you play a crucial role in making sure we live up to that standard. If you’re looking for the chance to impact dozens of people a day, and you want to further your career with a company that offers several opportunities for career development, click the apply button below. Let’s create a healthier and safer world, together.
Pay range for this opportunity is $68,637.50 - $88,825.00. This position is eligible for bonus participation.
Minimum pay rates offered will comply with county/city minimums, if higher than range listed. Pay rates are based on a number of factors, including but not limited to local labor market costs, years of relevant experience, education, professional certifications, foreign language fluency, etc.
STERIS offers a comprehensive and competitive benefits portfolio. Click here for a complete list of benefits: STERIS Benefits
Open until position is filled.
STERIS is an Equal Opportunity Employer. We are committed to equal employment opportunity to ensure that persons are recruited, hired, trained, transferred and promoted in all job groups regardless of race, color, religion, age, disability, national origin, citizenship status, military or veteran status, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, genetic information, and any other category protected by federal, state or local law. We are not only committed to this policy by our status as a federal government contractor, but also we are strongly bound by the principle of equal employment opportunity.
