Top 1154 Support specialist Jobs in Concord, Nc

Caregiver Support Specialist (Remote)
FreedomCare —Charlotte, NC
- $23 - $26 an hour
- Home Health
- 1 year
- Communication skills
- Commuter assistance
- Health insurance
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Live Chat Agent – Customer Support Specialist
Fireplace Place LLC —Charlotte, NC
- $16.97 - $38.08 an hour
- Part-time
- Hybrid work
- English
- Typing
- Communication skills
- Paid training
- Relocation assistance
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2d
Application Specialist
CEM Corporation —Matthews, NC
- Bachelor of Science
- Bachelor's degree
- 1 year
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1d
Archer Specialist
Matlen Silver —Charlotte, NC
- $75 - $90 an hour
- Contract
- SQL
- Scripting
- Senior level
- Health insurance
- Dental insurance
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Professional Land Surveyor (PLS)
Energy Land & Infrastructure, LLC —Charlotte, NC
- $110,000 - $125,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- 5 years
- Health savings account
- Disability insurance
Quick Apply
14d
Field Sales Professional
Empower —Charlotte, NC
- $40 an hour
- Contract
- Spanish
- English
- High school diploma or GED
- Flexible schedule
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Sales Support Specialist-Japanese Bilingual
PASONA N A, INC. —Charlotte, NC
- $50,000 - $65,000 a year
- Full-time
- Office
- Entry level
Tax Expert - Expert Center (Northeast)
Intuit —Mooresville, NC
- $27 - $41 an hour
- Monday to Friday
- Spanish
- CPA
- English
- Employee stock purchase plan
- Employee assistance program
3d
Automotive Sales Professional - Pre-Owned
Randy Marion Chevrolet —Mooresville, NC
- $75,000 - $150,000 a year
- Weekends as needed
- Bilingual
- Background check
- Clean driving record
- Paid training
- Disability insurance
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Mobility Support Specialist
Insight Global —Cornelius, NC
- $17 - $18 an hour
- Temporary
- Office
- In-person
- Reliable transportation
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Peer Support Specialist
Triad Family & Children's Services —Charlotte, NC
- $20 - $25 an hour
- Full-time
- Hybrid work
- High school diploma or GED
- Travel
- US work authorization
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(Part-time) Digital Content & Communications Specialist
Breeez, Inc. —Charlotte, NC
- Up to $36,000 a year
- Part-time
- Background check
- Research
- Mid-level
- 401(k)
- Paid time off
Quick Apply
Sales Professional
Service Corporation International —Charlotte, NC
- $55,000 - $120,000 a year
- Weekends as needed
- Clean driving record
- Sales
- Customer service
- Paid training
- Relocation assistance
Quick Apply
Logistics Specialist - Bilingual in Mandarin
Green New Energy Materials —Denver, NC
- From $55,000 a year
- Full-time
- Background check
- Ability to walk for extended periods
- Writing skills
- Health insurance
- Dental insurance
Quick Apply
Procurement Specialist
Enviro-Master International Franchise —Charlotte, NC
- From $65,000 a year
- Full-time
- Inventory management
- Mid-level
- Office
- Health savings account
- Health insurance
Quick Apply
Leasing Specialist
Invitation Homes —Charlotte, NC
- $50,000 a year
- Weekends as needed
- Microsoft Outlook
- Mid-level
- High school diploma or GED
- Disability insurance
- Health insurance
3d
Bookkeeper and Billing Specialist
Thurman, Wilson, Boutwell & Galvin, PA —Charlotte, NC
- $20 - $35 an hour
- Part-time
- Computer literacy
- Mid-level
- Data entry
Quick Apply
8d
Aftermarket Sales Specialist
HUBER TECHNOLOGY LLC —Denver, NC
- $25 - $29 an hour
- Full-time
- Background check
- Microsoft Excel
- Microsoft Outlook
Quick Apply
Child Autism Support Professional (Entry-Level)
Mosaic Pediatric Therapy —Harrisburg, NC
- $20 - $25 an hour
- Full-time
- High school diploma or GED
- Clinic
- Driver's License
- Paid training
- AD&D insurance
Quick Apply
Senior Structural Professional Engineer
Wayne Brothers —Davidson, NC
- Online Application
- Construction site
- Office
- Travel
- Health insurance
- Dental insurance

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support specialist jobs near concord, nc

Caregiver Support Specialist (Remote)

FreedomCare -
Charlotte, NC

Quick Apply

Job Details

$23 - $26 an hour

Benefits

Commuter assistance
Health insurance
Retirement plan

Qualifications

Customer communication

Full Job Description

Started in 2016, FreedomCare is a Healthcare company that is innovating and revolutionizing the way home care is delivered. We bring dignity and support to patients needing care in their homes and to the caregivers who care for them. We're the largest consumer-directed home care agency in NY State, and are continually expanding our areas of focus including operations in other states and tech-based innovations.

We pride ourselves on our values which drive the level of care that we deliver to our patients:

Here For You (An attitude of service, empathy, and availability)
Own It (Drive and ownership)
Do the Right Thing (High integrity)
Be Positive (Great attitude and a can-do positive approach to challenges)

Join our team and make a positive impact on the lives of others! We are looking for a Caregiver Support Specialist for our Caregiver Wellness team.

This is a remote role, supporting the days of Monday through Friday and 9AM to 6PM Eastern Time.

Department & Position Overview:

The Caregiver Support Specialist role focuses on enhancing the Caregiver's experience by deconstructing complex benefits concepts into digestible pieces to ensure the comprehension of benefits, drive utilization, and improve caregiver satisfaction
The Caregiver Support Specialist role provides exceptional customer service while delivering benefits orientations and assisting with health plans, employment verifications, and more.

Every Day You Will

Conduct individualized orientations for our Caregivers to educate them on benefits available to them, ensuring a clear understanding of options, enrollment processes, and maximizing their benefits.
Providing accrual status and processing sick time through Empeon and Medflyt, as needed
Complete employment verifications in a timely manner using Salesforce, Empeon and Knowledge Base to retrieve accurate information
Provide clear call summaries through detailed notes on Talk Desk with defined action items for follow up as needed
Work in FlexFacts portal to assist with reimbursements and allocating funds
Commuter Benefit forms
HRA deposits
Completed email cases assigned to you in Salesforce data base within 24 – 48 hours
Answering calls that come in on the shared line and must ensure we provided first contact resolution
Ability to navigate multiple platforms in a fast-paced environment
Demonstrate ability to navigate challenging conversations and address caller's concerns with empathy and compassion.
Consistently meet internal service level agreements and metrics

Ideal Candidate Will Possess:

1+ years of relevant experience in a similar position
Experience in high-volume inbound and outbound call environment
Proven track record of strong customer focus and adaptability in a high call volume environment
Effective written and verbal communication skills with the ability to engage with diverse audiences
A passion for providing a high level of customer service, including the ability to show empathy, active listening and patience.
Ability to multitask, set priorities, and manage time effectively
Technical proficiency with the ability to navigate through multiple systems; while maintaining attention to detail and data accuracy
Demonstrates fluency over all tools and resources specific to the role, with heavy reliance on Excel
Ability to embrace change and departmental growth in an evergreen environment

Why work at FreedomCare?

We are here for you and committed to providing a best-in-class employee experience. We offer competitive compensation, medical benefits, retirement plans, wellness programs, fun company events and ongoing learning opportunities to grow your career.

This is a place where your voice matters, where we build great relationships, and your work has meaning and a tangible positive impact on others!

At FreedomCare, we celebrate diversity and are committed to creating an inclusive environment for all employees. We are an Equal Opportunity Employer and do not discriminate based upon race, religion, color, national origin, ancestry, age, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, citizenship or immigration status, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

#INDHV

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Refine Your Search

support specialist jobs in concord, nc

Caregiver Support Specialist (Remote)

Live Chat Agent – Customer Support Specialist

Application Specialist

Archer Specialist

Professional Land Surveyor (PLS)

Field Sales Professional

Sales Support Specialist-Japanese Bilingual

Tax Expert - Expert Center (Northeast)

Automotive Sales Professional - Pre-Owned

Mobility Support Specialist

Peer Support Specialist

(Part-time) Digital Content & Communications Specialist

Sales Professional

Logistics Specialist - Bilingual in Mandarin

Procurement Specialist

Leasing Specialist

Bookkeeper and Billing Specialist

Aftermarket Sales Specialist

Child Autism Support Professional (Entry-Level)

Senior Structural Professional Engineer

I want to receive the latest job alert for support specialist in concord, nc

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