Top 671 Technology support technician i Jobs in Concord, Nc

Help Desk Technician
Financial Independence Group, LLC —Cornelius, NC
- Computer Science
- Windows
- Microsoft Office
Quick Apply
9d
Help Desk Technician (Hybrid)
Advantage Surveillance LLC —Kannapolis, NC
- $20 - $22 an hour
- Monday to Friday
- Hybrid work
- Azure
- Windows
- Organizational skills
Quick Apply
HNS Code Enforcement Office Assistant
City of Charlotte —Charlotte, NC
- $25.00 - $27.57 an hour
- Online Application
- Background check
- Microsoft Excel
- Microsoft Outlook
3d
Data Center Technician
Archetype Permanent Solutions —Charlotte, NC
- $23 - $30 an hour
- Weekends as needed
- Computer science
- Computer Science
- Ability to walk for extended periods
Quick Apply
Police Property Control Technician
City of Charlotte —Charlotte, NC
- $25.00 - $28.90 an hour
- Online Application
- Background check
- Writing skills
- Mid-level
5d
IT Field Technician
Darkhorse Tech —Charlotte, NC
- $48,000 - $55,000 a year
- Full-time
- Hybrid work
- Computer science
- Dental office
- Computer Science
Quick Apply
Deployment and Desktop Support Technician
Software Technology Inc —Charlotte, NC
- Full-time
- Mid-level
Quick Apply
Sr Quality Technician - Metrologist
Burkert USA Corp —Huntersville, NC
- $24.57 - $29.58 an hour
- Online Application
- 5 years
- In-person
- Senior level
Commercial HVAC Technician
BGIS —Charlotte, NC
- $30 - $42 an hour
- Overtime
- Mid-level
- 3 years
- Travel
- Paid holidays
- Disability insurance
EV Technician/Autonomous Vehicle Mechanic
Amerit Fleet Solutions —Charlotte, NC
- $33 - $40 an hour
- Full-time
- Background check
- Mechanic experience
- Computer literacy
- Paid holidays
- Health insurance
COMMERCIAL HVAC SERVICE TECH 7+ Years Experience
TriCore Mechanical Corp. —Concord, NC
- $35 - $50 an hour
- Full-time
- 7 years
- Customer service
- Driver's License
- Paid training
- Fuel card
Quick Apply
EV Technician/Autonomous Vehicle Mechanic
Amerit Fleet Solutions —Charlotte, NC
- $34 - $44 an hour
- Full-time
- Background check
- Mechanic experience
- Computer literacy
- Paid holidays
- Health insurance
Fire Alarm Technician Installer
phoenix custom systems —Charlotte, NC
- $30 - $50 an hour
- Part-time
- Mid-level
- Power tools
- In-person
Quick Apply
11d
Veterinary Technician
Plantation Animal Clinic —Matthews, NC
- $20 - $25 an hour
- Full-time
- Clinic experience
- Mid-level
- Outpatient experience
- Continuing education credits
- Paid parental leave
Quick Apply
Lead Express Technician
Hunter Auto Group —Charlotte, NC
- $16 an hour
- Full-time
- Dealership
- Entry level
- Paid holidays
- Disability insurance
Quick Apply
Maintenance Technician (Part-Time)- Album Matthews R0194208 Album Matthews Matthews, North Carolina Part time
Greystar —Matthews, NC
- Part-time
- Ability to walk for extended periods
- Travel
- Apartments
- Employee assistance program
- 401(k) matching
Welding & Assembly Technician (Mon – Thurs 3:45pm – 2:15am)
Siemens Energy, Inc. —Charlotte, NC
- Full-time
- Mid-level
- US work authorization
- Cleaning
- Paid holidays
- Health insurance
Certified Welding Inspector
MSI Defense Solutions —Mooresville, NC
- Full-time
- 5 years
- Mid-level
- Office
- Paid parental leave
- Paid holidays
Quick Apply
Autonomous Maintenance Technician
Westrock Coffee —Concord, NC
- $30 - $34 an hour
- Weekends as needed
- Mid-level
- High school diploma or GED
- Cleaning
- Health savings account
- Health insurance
Quick Apply
11d
Automation Technician
Infiltrator Water Technologies —Salisbury, NC
- Full-time
- Basic math
- Physical & Rehabilitation Medicine
- Mid-level
- Paid parental leave
- Health savings account

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technology support technician i jobs near concord, nc

Help Desk Technician

Financial Independence Group, LLC -
Cornelius, NC

Quick Apply

Job Details

9 days ago

Qualifications

Network troubleshooting
Technical support via phone
Bachelor's degree in information technology
Computer Science
IT user and group management
Phone communication
Procedural guides
IT asset management
Technical documentation
Incident report management
Software implementation
Hardware maintenance
Windows
Incident Escalation
Software installation
Microsoft Office
User training (technical support)
Analysis skills
Patch management
Associate's degree in information technology
Computer hardware
Desktop (troubleshooting support)
Hardware configuration
Customer support ticket management
Technical writing
IP networking
Technical support via email
Desktop administration
Equipment inventory management
Associate's degree

Full Job Description

WHO WE ARE:

Financial Independence Group (FIG) is one of the nation’s largest Finance and Insurance Marketing Organizations (FMO & IMO) in the country, partnering with thousands of financial professionals in all 50 states. FIG seeks to expand the availability of financial products and services to financial professionals and ultimately the clients and families they serve. This is accomplished through robust product offerings, innovative marketing, and cutting-edge technology.

Interested in learning more? Click here to find out what it’s like to work at FIG.

ABOUT THE TEAM:

FIG’s Tech Team is no ordinary “IT Team”. Utilizing cutting edge technology to build proprietary software, our tech team is so deeply entrenched in the business, they understand the problems afoot. With a culture of transparency and collaboration, all areas of FIG work cohesively to deliver the ultimate solutions for our advisors and the families they help.

FIG’s Tech Team operates in a truly agile manner. In today’s volatile and ever-changing environment, adapting to change and delivering quickly and securely is a must. Our tech team have a passion for change and our entire culture is driven off embracing that fact. We further encapsulate that by the way we work with our industry partners. We foster an environment of transparency and collaboration with those partners to be able to pinpoint industry problems that can be solved as one unit – removing the red tape that has fraught financial services for decades.

JOB SUMMARY:

The Help Desk Technician will be responsible for providing technical support to end-users, troubleshooting software and hardware issues, and escalating complex problems to appropriate resources. This role involves providing excellent customer service, maintaining accurate documentation of incidents, and resolving technical issues in a timely and efficient manner.

KEY RESPONSIBILITIES:

Provide technical assistance and support for incoming queries and issues related to software, hardware, and network problems
Respond to help desk tickets, emails, and phone calls in a timely manner
Identify and escalate high-priority issues to appropriate resources
Install, configure, and maintain software and hardware components
Perform software and hardware upgrades and patches
Create and maintain documentation of technical procedures and solutions
Provide end-user training and support
Maintain accurate and up-to-date records of incidents and solutions
Stay up-to-date with emerging technologies and industry trends
Maintain a high level of customer service at all times
Setting up and maintaining user accounts in Active Directory
Managing assets and inventory

WHY YOU ARE THE RIGHT PERSON

Bachelor's degree in Computer Science, Information Technology, or related field preferred.
Proven experience as a Help Desk Technician or similar role
Excellent knowledge of Microsoft Windows and Office Suite, hardware and software installation, configuration, and troubleshooting
Familiarity with networking protocols and concepts, including TCP/IP, DNS, DHCP, and VPN
Strong problem-solving and analytical skills
Good communication and interpersonal skills
Ability to work independently and as part of a team
Associate's or Bachelor's degree in Information Technology or a related field is preferred

Quick Apply

Refine Your Search

technology support technician i jobs in concord, nc

Help Desk Technician

Help Desk Technician (Hybrid)

HNS Code Enforcement Office Assistant

Data Center Technician

Police Property Control Technician

IT Field Technician

Deployment and Desktop Support Technician

Sr Quality Technician - Metrologist

Commercial HVAC Technician

EV Technician/Autonomous Vehicle Mechanic

COMMERCIAL HVAC SERVICE TECH 7+ Years Experience

EV Technician/Autonomous Vehicle Mechanic

Fire Alarm Technician Installer

Veterinary Technician

Lead Express Technician

Maintenance Technician (Part-Time)- Album Matthews R0194208 Album Matthews Matthews, North Carolina Part time

Welding & Assembly Technician (Mon – Thurs 3:45pm – 2:15am)

Certified Welding Inspector

Autonomous Maintenance Technician

Automation Technician

I want to receive the latest job alert for technology support technician i in concord, nc

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