Top 182 Front desk agent Jobs in Concord Nc

Hotel Front Desk Associate
Courtyard Concord —Concord, NC
- $17 an hour
- Weekends as needed
- Microsoft Word
- Ability to walk for extended periods
- English
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Retail Front Desk Associate
Mulch Solutions LLC —Concord, NC
- $17 - $20 an hour
- Residential
- Computer skills
- Communication skills
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Hotel Front Desk Agent FT & PT
Hilton Charlotte University Place —Charlotte, NC
- Part-time
- Hotel
- High school diploma or GED
- Organizational skills
- Flexible schedule
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Front Office Coordinator
Mcleod Centers for Wellbeing —Concord, NC
- $17.00 - $17.50 an hour
- Full-time
- Bilingual
- HIPAA
- Office
- Paid jury duty
- Paid holidays
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4d
Night Auditor
Great Wolf Lodge —Concord, NC
- $14.50 an hour
- Basic math
- Pass drug screening
- Office
- Wellness program
- Paid parental leave
Quick Apply
10d
Front Desk
Matthews Family Dentistry —Matthews, NC
- From $18 an hour
- Full-time
- Dental office
- No experience needed
- Entry level
- Paid training
- Continuing education credits
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Front Desk Clerk-Woodspring Suites Concord Speedway
COP Common Parks Circle LLC —Concord, NC
- Part-time
- Hotel
- High school diploma or GED
- Organizational skills
- Disability insurance
- Health insurance
Quick Apply
12d
Front Desk Agent - The Mecklen Hotel (Part-Time)
The Mecklen Hotel —Charlotte, NC
- $16 - $19 an hour
- Part-time
- Hotel
- In-person
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
14d
Front Desk Agent - Hotel
Holiday Inn Express Charlotte Southwest —Concord, NC
- From $12 an hour
- Part-time
- Hotel
- High school diploma or GED
- Cleaning
- Paid time off
- Employee discount
Quick Apply
Oral Surgery Front Desk Assistant
Friendly Dental Group —Charlotte, NC
- $19 - $23 an hour
- 8 hour shift
- Dental office
- Surgery
- 1 year
- Paid holidays
- Disability insurance
Dental Front Desk Assistant
Friendly Dental Group —Charlotte, NC
- $19 - $23 an hour
- 8 hour shift
- Dental office
- 1 year
- Communication skills
- Paid holidays
- Health insurance
Quick Apply
Front Desk GSA
European Wax Center —Concord, NC
- $13 - $16 an hour
- Part-time
- No education required
- Sales
- Front desk
- Paid time off
- Employee discount
Quick Apply
Front Desk Receptionist
SunSource —Matthews, NC
- Full-time
- Office
- Business Administration
- Business
Quick Apply
3d
Front Desk Sales and Smoothie Bar Associate
Gold's Gym of the Carolinas and Florida —Harrisburg, NC
- $12 - $14 an hour
- Part-time
- Computer literacy
- Writing skills
- High school diploma or GED
- Employee discount
- Gym membership
Quick Apply
5d
Front Desk Agent - The Westin Charlotte - $19.63/hr.
Marriott International, Inc —Charlotte, NC
- $19.63 an hour
- Full-time
- Hotel
- High school diploma or GED
- Front desk
Guest Service Agent
Hilton Garden Inn Charlotte North —Charlotte, NC
- $16 - $17 an hour
- Weekends as needed
- Microsoft Office
- Hotel
- In-person
- Opportunities for advancement
Quick Apply
Security Officer Front Desk
Allied Universal —Charlotte, NC
- $23 an hour
- Full-time
- 18 years or older
- 5 years
- Pass drug screening
- AD&D insurance
- Paid holidays
Quick Apply
7d
Guest Services Representative
InTown Suites —Concord, NC
- Part-time
- Computer literacy
- English
- Hotel
- Disability insurance
- Health insurance
3d
Front Desk Coordinator I
Smile Doctors —Mooresville, NC
- Full-time
- Bilingual
- Writing skills
- Administrative experience
- Paid holidays
- Disability insurance
Quick Apply
Guest Service Representative
Nothing Bundt Cakes —Concord, NC
- $10 - $14 an hour
- Part-time
- Bakery
- 16+ years old
- Computer skills
Quick Apply

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front desk agent jobs near concord nc

Hotel Front Desk Associate

Courtyard Concord
Concord, NC

Quick Apply

Job Details

Full-time
$17 an hour

Qualifications

English
Receptionist experience within hospitality industry

Full Job Description

We offer Daily pay! Access up to 50% of your earned wages after every shift.

The Courtyard by Marriott, located in Concord, NC, is currently hiring for a full-time Front Desk Associate to serve as our guests’ first point of contact and manage all aspects of their accommodation. The person hired for this position will need flexibility to work 7am-3pm or 3pm-11pm; weekday and weekend availability is required.

Position Summary:

As a Front Desk Associate, you will play a vital role in ensuring an exceptional and memorable experience for guests. Front Desk Associates are the face of the hotel and therefore must have excellent customer service skills, attention to detail, and a positive and cheerful personality. Whether you are providing information about the local area or ensuring their needs are met during their stay, your dedication to customer service will be instrumental in exceeding guest expectations.

RESPONSIBILITIES

Greet guests at check-in with a smile and warm welcome, and complete the registration process, according to brand and company standards, by entering and retrieving information from system, confirming guest information and identity, referring to guest by name, confirming room rate and type, assigning room, coding electronic keys, acknowledging loyalty status, promoting marketing programs, providing welcome information, and ensuring guest knows location of room and elevator
Greet guests at check-out with a smile and warm greeting and complete the check-out process, according to brand and company standards, including referring to guest by name, confirming room rate and other charges (e.g. market and dining purchases, parking, etc.) are accurate and accounted for in the system, confirming payment method, update if needed, processing payment, and printing or emailing folio (confirm email, if applicable). Document guest’s preferences, to ensure the best possible experience for future stays, by updating guest’s profile.
Demonstrate a thorough knowledge of hotel information including, but not limited to, room categories, room rates, packages, promotions, the local area and other general product knowledge and answer guest questions and inquiries
Use up-selling techniques to promote hotel services, facilities and benefits of loyalty program
Follow acceptable phone etiquette by answering phone promptly, using a polite professional greeting and offering assistance
Respond to guest inquiries and requests promptly, and in a friendly and efficient manner.
Use attentive/active listening skills when fielding guest complaints. Apologize, empathize and take prompt action to resolve complaint. Escalate to a manager, if necessary.
Complete designated start and end-of-shift tasks and reports
Inform customers about payment methods and verify their credit card data

SKILLS

1 year experience working as a hotel front desk agent required
Competent computer skills including knowledge of Microsoft Word and Excel
Experience using hotel reservation system such as Lightspeed, FOSSE or PEP is a plus.
Organization skills and attention to detail
Friendly and customer service oriented
Good interpersonal and problem-solving skills
Ability to work weekends is required

JOB SETTING AND PHYSICAL DEMANDS

Employees in this position work primarily indoors. To perform the job successfully the candidate must be able to use a computer and other standard office equipment, count currency, perform basic arithmetic, talk to customers on the phone and maintain a calm demeanor when dealing with customer issues. Employees must also be able to walk and stand for long periods of time. Fluency in the English language and the ability to speak, hear, read and write are required as is the ability to work any hours/days of the week necessary to meet business requirements.

DISCLAIMER

This job description indicates in general the nature and levels of work, knowledge, skills, abilities and other essential functions (as covered under the Americans with Disabilities Act) expected of people assigned to this position. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. All employees may be required to perform activities outside of their normal job responsibilities from time to time as needed.

EOE - All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, disability or veteran status.

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Refine Your Search

front desk agent jobs in concord nc

Hotel Front Desk Associate

Retail Front Desk Associate

Hotel Front Desk Agent FT & PT

Front Office Coordinator

Night Auditor

Front Desk

Front Desk Clerk-Woodspring Suites Concord Speedway

Front Desk Agent - The Mecklen Hotel (Part-Time)

Front Desk Agent - Hotel

Oral Surgery Front Desk Assistant

Dental Front Desk Assistant

Front Desk GSA

Front Desk Receptionist

Front Desk Sales and Smoothie Bar Associate

Front Desk Agent - The Westin Charlotte - $19.63/hr.

Guest Service Agent

Security Officer Front Desk

Guest Services Representative

Front Desk Coordinator I

Guest Service Representative

I want to receive the latest job alert for front desk agent in concord nc

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