Top 4 Inn express Jobs in Concord Township, Oh

Front Desk Agent (weekend availability)
Holiday Inn Express & Suites Painesville - Concord —Painesville, OH
- From $16 an hour
- Part-time
- Computer literacy
- Basic math
- Hotel
- Paid time off
- Employee discount
Quick Apply
Administrative Assistant
Holiday Inn Express —Mentor, OH
- $13 - $18 an hour
- Part-time
- Bilingual
- Google Workspace
- Office
- Flexible schedule
Quick Apply
3d

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Operate multi-line phone systems to manage incoming calls effectively. Greet guests upon arrival with a friendly and welcoming demeanor.
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Front Desk Agent (weekend availability)

Holiday Inn Express & Suites Painesville - Concord -
Painesville, OH

Quick Apply

Job Details

Part-time | Full-time
From $16 an hour

Benefits

Paid time off
Employee discount
Flexible schedule

Qualifications

Computer operation
Basic math
High school diploma or GED
Front desk
Computer skills
Hotel and accommodations guest complaints handling
OPERA
Hotel experience

Full Job Description

Shifts Available:

(Weekend availability a must)

3pm-11pm

7am -3pm

11pm -7am

What’s the job?

The moment a guest steps into one of our hotels, they walk into a genuinely memorable experience. As a Front Desk Agent, you’ll not only be the person they rely on to handle transactions, offer local insights and anticipate every detail of a friction-free experience. You’ll also create the warm atmosphere that makes our guests feel at home in any location.

Your day-to-day:

· Be the warm welcome that kicks off a memorable guest experience

· Acknowledge Rewards Club members and returning guests, in person or on the phone

· Take and manage guest bookings, up-selling opportunities and telling them about ways to improve their stay

· Handle cash and credit transactions

· Start every stay right by swiftly checking guests in and out – take IDs, hand out room keys, and control and release safety deposit boxes

· Stay one step ahead of guests’ needs – record and act on their preferences, and handle their messages, requests, questions and concerns

· Be a trusted contact for all guests. Help them with anything from bill issues to local knowledge, and loop in management when necessary

· Stay safe all the time. Following our safety procedures, you’ll report all incidents and wear any protective gear needed

· Take pride in your appearance and place as a brand ambassador

· Always know what events and activities are on the day’s schedule

· Jump into other ad-hoc duties when your colleagues need your help

What we need from you:

· Communication skills - guests will need to come to you with concerns as well as compliments, so you’ll be easy to talk to

· Your problem-solving skills will turn issues into opportunities so every guest leaves with great memories

· Fluency in the local language - extra language skills would be great, but not essential

· Literate and tech-savvy - you’ll need a good grasp of reading, writing, basic math and computer Skills

· Flexibility - nights, weekends and holiday shifts are all part of the job

· You’ll have a high school diploma or qualification. A college or university degree would be a bonus, but not essential

· Experience - ideally, you’ll have spent at least one year in a front desk or guest service position

· Strength - sometimes you’ll need to lift, push and pull big objects up to 50lbs (23 kg). This can involve bending and kneeling

Job Types: Full-time, Part-time

Pay: From $16.00 per hour

Benefits:

Employee discount
Flexible schedule
Paid time off

Education:

High school or equivalent (Preferred)

Ability to Relocate:

Painesville, OH 44077: Relocate before starting work (Required)

Work Location: In person

Quick Apply

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inn express jobs in concord township, oh

Front Desk Agent (weekend availability)

Administrative Assistant

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