Position Title: Assistant Market Manager
POSITION SUMMARY
As the Assistant Market Manager, you are the driving force behind daily operations, leading your team to deliver exceptional Guest service, uphold food safety and quality standards, and maintain a welcoming, organized, and efficient store environment. You’ll serve as both a leader and a mentor — developing your team, optimizing performance, and ensuring that every aspect of the operation reflects the Alltown Fresh commitment to excellence.
This role requires an energetic, hands-on leader with a passion for people, a deep sense of accountability, and the ability to balance strategic thinking with day-to-day execution.
PRINCIPAL DUTIES AND RESPONSIBILITIES
Leadership & People Development
- Lead, coach, and develop all store team members to achieve operational and service excellence.
- Foster a culture of teamwork, respect, and accountability aligned with Alltown Fresh values.
- Recruit, train, and onboard new associates and supervisors to maintain a strong, capable team.
- Conduct regular performance feedback, recognition, and coaching sessions.
- Oversee scheduling, labor management, and staffing levels to meet business demands.
- Model integrity, professionalism, and enthusiasm in every interaction.
Guest Experience & Service Excellence
- Ensure consistent delivery of best-in-class Guest service across all areas of the store.
- Maintain a visible presence on the sales floor to engage Guests and support team members.
- Resolve Guest concerns promptly and professionally, ensuring positive outcomes.
- Champion the Alltown Fresh hospitality culture by training and empowering staff to connect meaningfully with Guests.
Operational Management
- Oversee all aspects of daily store operations, including cash management, inventory control, and safety compliance.
- Ensure adherence to standard operating procedures (SOPs) and company policies.
- Monitor key performance metrics (sales, waste, labor, inventory accuracy, etc.) and develop action plans for improvement.
- Coordinate with Regional and Corporate teams to support promotions, marketing, and community initiatives.
- Maintain accurate reporting, documentation, and administrative records as required.
Food Service & Merchandising
- Oversee the preparation, presentation, and rotation of all fresh, grab-and-go, and made-to-order food offerings.
- Ensure compliance with food safety, sanitation, and allergen control standards at all times.
- Monitor product freshness, appearance, and quality to exceed Guest expectations.
- Collaborate with kitchen and merchandising teams to optimize product mix and visual presentation.
Safety, Compliance & Facility Management
- Maintain a safe, clean, and secure environment for Guests, associates, and vendors.
- Enforce all health, sanitation, and safety regulations, including OSHA and company standards.
- Conduct routine inspections of store facilities, equipment, and systems; ensure timely repairs and maintenance.
- Lead by example in promoting workplace safety and emergency preparedness.
QUALIFICATIONS
- Minimum 3 years of management experience in retail, food service, or hospitality.
- Demonstrated success in leading teams and managing daily operations.
- Strong organizational, communication, and problem-solving skills.
- Proven ability to manage budgets, control costs, and drive profitability.
- Excellent understanding of food safety and sanitation requirements.
- Comfortable working in a fast-paced, guest-focused environment.
- Proficiency with POS systems, inventory tools, and Microsoft Office applications.
- Flexible schedule availability, including nights, weekends, and holidays.
PHYSICAL REQUIREMENTS
- Ability to lift up to 50 pounds using proper lifting techniques.
- Frequent standing, walking, bending, and reaching throughout shift.
- Ability to traverse all areas of the store.
- Occasional desk/computer tasks may be required.
- Prolonged periods of standing and occasional lifting of products such as beverages, milk crates, and packaged goods.
- Frequent exposure to cold, heat, wet surfaces, and food allergens.
- Standing, bending, and lifting throughout shift.
- Use of food service equipment and point-of-sale systems.
- Fast-paced retail environment requires attention to detail and accuracy.
y-out to our guests and customers across the US. At Global Partners we embrace the future, investing in the energy transition with initiatives like and supporting the communities in which we operate with our charitable work.
We’re excited for the next 90 years at Global Partners and what innovative new ideas we can bring to our guests and customers in the future. We’re looking for passionate people with great ideas to contribute to our company’s future. If you’re motivated by what’s next, Global Partners can provide you the opportunities to push your career to the next level.
Essential Job Function:
An Assistant Manager is responsible for assisting the Store Manager with the management of the ongoing day to day operations of the store, while adhering to Company policies and procedures; direct supervision of staff; maximizing store profits and ensuring a high level of customer service and store appearance.
Duties and Responsibilities:
- Complete required daily accounting paperwork and transmit by noon to accounting office
- Make daily bank deposits by noon
- Account for ATM and Lottery funds on a daily basis, and make deposits (where applicable)
- Keep accurate fuel inventory records (red book), and report any excessive variations
- Recruit, hire, train, motivate, develop, discipline and terminate cashier/sales associate staff using appropriate documentation. (i.e. new hire packets, reference checks, communication forms etc.)
- Maintain high levels of cleanliness and sanitation
- Order and receive merchandise utilizing inventory ordering guidelines
- Inventory audits
- Maintain compliance binder
- Ensure adequate gasoline levels as well as coordinate gasoline deliveries
- Check costs on invoices to ensure charges are accurate by vendor
- Operate and manage store in the absence of store manger
- Implement all Company promotional initiatives
- Ensure a quality buying experience for all customers
- Control inventory variations to 1% of sales or less
- Control cash over /short to $100 per month or less
- Audit cashier paperwork for accuracy
- Maintain image standards set forth and image surveys
- Report and Review all environment, maintenance issues and unusual occurrences to the proper authority as well as management personnel
- Price book maintenance/operation of security cameras (where applicable)/On The Run (where applicable)
- Ability to communicate with associates and guests
- Ability to count, read and write accurately to complete required paperwork
- Attend all mandatory meeting and training sessions
- Other duties assigned by Store Manager
Knowledge, Skills, and Abilities
- High School Diploma or equivalent
- Ability to work unsupervised
- Flexibility to work weekend, holiday and/or evening shifts and assist other locations as needed
- Must have reliable transportation and valid driver’s license
- Physical Requirements
- Frequent bending, reaching, lifting of 1 to 15 lbs
- Be able to lift up to 50lbs on occasion
- Reaching above shoulder height and bending below waist
- Be able to freely access all areas of the store
- Move quickly around store
Job Types: Full-time, Part-time
Pay: From $49,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Experience:
- Customer service: 1 year (Preferred)
Work Location: In person
