Top 263 Center manager Jobs in Connecticut

Customer Contact Center Manager
Voya Financial —Hartford, CT
- $78,990 - $98,740 a year
- Full-time
- Bachelor's degree
- Experience equivalent to degree accepted
- 1 year
- Paid holidays
- Health insurance
Health Center Manager III
Planned Parenthood —Stamford, CT
- $51,987 - $86,646 a year
- Weekends as needed
- Spanish
- Microsoft Excel
- Microsoft Outlook
- Wellness program
- Paid parental leave
Special Access Programs Center of Excellence (COE) Manager (Hybrid)
Pratt & Whitney —East Hartford, CT
- $157,200 - $298,800 a year
- Full-time
- Military
- Office
- High school diploma or GED
- Paid holidays
- Disability insurance
3d
Call Center Manager
Fair Haven Community Health Care —New Haven, CT
- Full-time
- Hybrid work
- Spanish
- 5 years
- HIPAA
- 403(b) matching
- Health savings account
Quick Apply
Profit Center Manager
ASSA ABLOY —Berlin, CT
- Engineering
- Assembly
- Manufacturing
- AD&D insurance
- Paid holidays
Contact Center Operations and Transformation Functional Manager
Deloitte —Stamford, CT
- $144,000 - $241,000 a year
- Full-time
- Computer science
- Computer Science
- Up to 50% travel
13d
Assistant Health Center Manager
Planned Parenthood —Hartford, CT
- $27.49 - $37.21 an hour
- Full-time
- Management
- Mid-level
- High school diploma or GED
- Wellness program
- Paid parental leave
10d
Business Office Manager
Whitney Rehab Care Center —Hamden, CT
- $75,000 - $83,000 a year
- Full-time
- Skilled nursing facility
- Mid-level
- High school diploma or GED
- Paid training
- Disability insurance
Quick Apply
Financial Center Manager - Milford Green Financial Center
Bank of America —Milford, CT
- $73,500 - $106,500 a year
- Extended hours
- Bilingual
- Sales
- Mid-level
9d
Assistant Nurse Manager – Emergency Room
Trinity Health Of New England —Hartford, CT
- $91,624 - $146,640 a year
- Full-time
- CPR Certification
- Nursing
- RN License
Quick Apply
NDT Technician II - Eddy Current
VSE AVIATION INC (US) —Bloomfield, CT
- Full-time
- Background check
- Senior level
- Associate's degree
Chief Quality Control Inspector - 2nd Shift
VSE AVIATION —Bloomfield, CT
- Full-time
- Background check
- Microsoft Excel
- Microsoft Outlook
Center Manager
European Wax Center —Danbury, CT
- From $60,000 a year
- Full-time
- Mid-level
- Office
- Ability to lift 50 pounds
- Health insurance
- Dental insurance
Quick Apply
Quality Assurance Inspector II, MRO
VSE AVIATION INC (US) —Bloomfield, CT
- Full-time
- Background check
- English
- Mid-level
Team Manager - Adult Outpatient Services
United Services, Inc. - Connecticut —Mansfield Center, CT
- $75,000 - $80,000 a year
- Multiple hires
- LMFT
- Addiction Medicine
- Licensed Clinical Social Worker
- 403(b) matching
- Mileage reimbursement
Quick Apply
Animal Care Manager and Environmental Educator- Small Mammals, Reptiles, Birds of Prey REQ
New Canaan Nature Center —New Canaan, CT
- $39,000 - $42,000 a year
- Full-time
- Background check
- Word processing
- Research
- Health insurance
- Dental insurance
Quick Apply
7d
Manager - Adult Outpatient Services-Mansfield, CT
United Services, Inc. - Connecticut —Mansfield Center, CT
- $84,000 - $86,000 a year
- Multiple hires
- LMFT
- Management
- Licensed Clinical Social Worker
- 403(b) matching
- Mileage reimbursement
Quick Apply
Machinist IV- 1st & 2nd Shift (CNC Campbell Grind or CNC Turn)
VSE AVIATION INC (US) —Bloomfield, CT
- Full-time
- Background check
- English
- 3 years
Overnight Case Manager - Mobile Crisis
The Child & Family Guidan —Norwalk, CT
- $55,000 a year
- Overnight shift
- Spanish
- Bachelor of Science
- Mid-level
Quick Apply
14d
Bilingual (Spanish) Case Manager - 30 Hours
Saint Joseph Parenting Center —Stamford, CT
- From $25 an hour
- Full-time
- Spanish
- Microsoft Excel
- Microsoft Outlook
- Health savings account
- AD&D insurance
Quick Apply
1d

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center manager jobs near connecticut

Customer Contact Center Manager

Voya Financial -
Hartford, CT

Apply Now

Job Details

Full-time
$78,990 - $98,740 a year

Benefits

Paid holidays
Health insurance
Dental insurance
Tuition reimbursement
Paid time off
Cash balance pension plan
Vision insurance
401(k) matching
Life insurance

Qualifications

Staff supervision
Team motivation (leadership skill)

Full Job Description

Together we fight for everyone’s opportunity for a better financial future.

We will do this together — with customers, partners and colleagues. We will fight for others, not against: We will stand up for and champion everyone’s access to opportunities. The status quo is not good enough … we believe every individual and every community deserves access to financial opportunities. We are determined to support both individuals and communities in reaching a better financial future. We know that reaching this future depends on our actions today.

Like our Purpose Statement, Voya believes in being bold and committed to action. We are committed to a work environment where the differences that we are born with — and those we acquire throughout our lives — are understood, valued and intentionally pursued. We believe that our employees own our culture and have a responsibility to foster an environment where we all feel comfortable bringing our whole selves to work. Purposefully bringing our differences together to positively influence our culture, serve our clients and enrich our communities is essential to our vision.

Are you ready to join a company with a strong purpose and a winning culture? Start your Voyage – Apply Now

Get to Know the Opportunity:
As a Contact Center Manager, you will lead the day-to-day operations of the Contact Center function, ensuring delivery against team and departmental goals. This role is accountable for driving employee engagement, developing talent, maintaining compliance with regulatory and internal standards, and leading strategic improvements to enhance service quality and operational efficiency.

The Contributions You’ll Make:

Manage daily Contact Center operations, ensuring team and departmental performance goals are consistently met
Drive employee engagement, development, and career growth across the team
Lead hiring, onboarding, performance management, and compensation decisions for staff
Conduct performance reviews and provide ongoing coaching and feedback
Ensure compliance with all applicable regulatory requirements, securities laws, and internal compliance procedures
Lead and execute strategic initiatives to improve processes and outcomes
Actively monitor call queues to ensure responsiveness and service level metrics are achieved
Drive team efficiency and contribute to department budget performance and cost management
Perform other duties as assigned

Minimum Knowledge & Experience:

Bachelor’s degree (BA) or equivalent experience
7+ years of experience in a related product area
1–3 years of experience in a management or leadership role
Strong organizational and communication skills
Proven leadership and management capabilities
Ability to manage multiple priorities and motivate a team
Demonstrated negotiation and influencing skills

Preferred Knowledge & Experience:

Experience leading contact center operations or similar customer-facing teams
Track record of driving process improvements and operational efficiency
Experience managing within a regulated financial services environment

How This Role Aligns to Our Core Four:

Instill Customer Obsession: Ensures high-quality service delivery by monitoring call responsiveness and improving contact center performance to meet customer expectations.
Transform with Automation/AI: Identifies and leads process improvement initiatives to streamline operations and enhance efficiency through smarter tools and workflows.
Drive Higher Performance Through Our People: Builds a high-performing team through hiring, coaching, performance management, and career development.
Execute on the Fundamentals: Maintains strong operational discipline by ensuring compliance with regulatory requirements and achieving consistent performance and budget goals.

Compensation Pay Disclosure:

Voya is committed to pay that’s fair and equitable, which means comparable pay for comparable roles and responsibilities.

The below annual base salary range reflects the expected hiring range(s) for this position in the location(s) listed. In addition to base salary, Voya offers incentive opportunities (i.e., annual cash incentives, sales incentives, and/or long-term incentives) based on the role to reward the achievement of annual performance objectives. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Voya Financial is willing to pay at the time of this posting.

Actual compensation offered may vary from the posted salary range based upon the candidate’s geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

$78,990 - $98,740

Be Well. Stay Well.

Voya provides the resources that can make a difference in your lives. To us, this means thriving physically, financially, socially and emotionally. Voya benefits are designed to help you do just that. That’s why we offer an array of plans, programs, tools and resources with one goal in mind: To help you and your family be well and stay well.

What We Offer

Health, dental, vision and life insurance plans
401(k) Savings plan – with generous company matching contributions (up to 6%)
Voya Retirement Plan – employer paid cash balance retirement plan (4%)
Tuition reimbursement up to $5,250/year
Paid time off – including 20 days paid time off, nine paid company holidays and a flexible Diversity Celebration Day.
Paid volunteer time — 40 hours per calendar year

Critical Skills

At Voya, we have identified the following critical skills which are key to success in our culture:

Customer Focused: Passionate drive to delight our customers and offer unique solutions that deliver on their expectations.
Critical Thinking: Thoughtful process of analyzing data and problem solving data to reach a well-reasoned solution.
Team Mentality: Partnering effectively to drive our culture and execute on our common goals.
Business Acumen: Appreciation and understanding of the financial services industry in order to make sound business decisions.
Learning Agility: Openness to new ways of thinking and acquiring new skills to retain a competitive advantage.

Equal Employment Opportunity

Voya Financial is an equal-opportunity employer. Voya Financial provides equal opportunity to qualified individuals regardless of race, color, sex, national origin, citizenship status, religion, age, disability, veteran status, creed, marital status, sexual orientation, gender identity, genetic information, or any other status protected by state or local law.

Reasonable Accommodations

Voya is committed to the inclusion of all qualified individuals. As part of this commitment, Voya will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please reference resources for applicants with disabilities.

Apply Now

Refine Your Search

center manager jobs in connecticut

Customer Contact Center Manager

Health Center Manager III

Special Access Programs Center of Excellence (COE) Manager (Hybrid)

Call Center Manager

Profit Center Manager

Contact Center Operations and Transformation Functional Manager

Assistant Health Center Manager

Business Office Manager

Financial Center Manager - Milford Green Financial Center

Assistant Nurse Manager – Emergency Room

NDT Technician II - Eddy Current

Chief Quality Control Inspector - 2nd Shift

Center Manager

Quality Assurance Inspector II, MRO

Team Manager - Adult Outpatient Services

Animal Care Manager and Environmental Educator- Small Mammals, Reptiles, Birds of Prey REQ

Manager - Adult Outpatient Services-Mansfield, CT

Machinist IV- 1st & 2nd Shift (CNC Campbell Grind or CNC Turn)

Overnight Case Manager - Mobile Crisis

Bilingual (Spanish) Case Manager - 30 Hours

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