Connecticut GI, a division of GI Alliance, is seeking an experienced and results-driven Director of Revenue Cycle Management to lead our billing operations and drive performance across all revenue cycle functions. This role is responsible for overseeing end-to-end billing processes, improving key financial metrics, and developing a high-performing team in a fast-paced healthcare environment.
CTGI is the largest gastroenterology practice in the state of Connecticut, with over 30 Care Centers and still growing. Our employees are the foundation of our practice and we pride ourselves on the fact that we have been named a TOP WORKPLACE 8 times! Our team of clinical and administrative support staff work collaboratively with our physicians and advanced practitioners to provide our patients with the most comprehensive and compassionate care. Here at CTGI our promise is to treat every patient as if they were a member of our own families, and we are looking for team members who also embody this vision!
- Run day-to-day billing operations (charge entry, coding, AR follow-up, and denial management) and keep everything running on time and on target.
- Own our revenue cycle KPIs: Days in A/R, denial rates, clean claim rate, and cash collections, with a focus on continuous improvement.
- Dig into denials, rejections, and payer trends to find root causes and put fixes in place that stick.
- Drive EMR optimization - workqueues, edits, and automation - working hand-in-hand with IT and operations to reduce manual lift.
- Lead process improvement initiatives that cut rework, raise first-pass resolution, and make the whole team faster and smarter.
- Partner with clinical and administrative leaders to tackle upstream issues including documentation gaps, authorization delays and scheduling problems before they hit revenue.
- Build, coach, and develop a team of supervisors, leads, and billing staff who are accountable, skilled, and motivated.
- Keep us compliant (coding guidelines, billing regulations, audit standards) and ready for whatever comes next.
- Support growth: new service lines, provider onboarding, payer contract changes, and beyond.
Qualifications and Experience:
- Bachelor’s degree in healthcare administration, business, finance, or related field required.
- Master’s degree (MBA, MHA, or related), peferred.
- Certification such as CPC, CPB, CRCR, or HFMA credential.
- 5+ years of progressive experience in professional billing or revenue cycle management.
- 3+ years of leadership experience overseeing multi-functional billing teams.
- Experience in multi-specialty or large physician group environments.
- Demonstrated success improving KPIs and leading operational transformation.
Salary: From $150,000 – $180,000/year (plus possible bonus), depending on experience.
- Employee assistance program
- Flexible spending account
Work Location: Rocky Hill, CT
GI Alliance is an Equal Opportunity Employer. We are committed to creating an inclusive, welcoming, and equitable work environment. Our company values and celebrates the diversity of our physicians, staff and patients. We firmly believe our service is greatly enriched by our diversity of thought, experience, perspective, culture, and background.
Please Note: All job offers are contingent on the successful completion of pre-employment criminal history check.
NOTE: ALL APPLICATIONS MUST BE COMPLETED IN FULL FOR CONSIDERATION. No phone calls or agencies, please.
EEO/AA-M/F/disabled/protected veteran
Education: Bachelors Degree required
Experience: Five (5) years in healthcare revenue cycle experience required; equivalent management experience
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Knowledge of medical terminology, CPT codes, and ICD-10 codes preferred
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Knowledge of Microsoft Office Products- ability to create and build spreadsheets in Excel
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Demonstrates competence in management and leadership skills to develop and implement organizational strategies and opportunities for improving company growth.
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Maintain current knowledge and adhere to appropriate regulatory standards such as Medicare.
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Ability to analyze data and develop systems to accurately control financial activity within a hospital setting.
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Excellent communication skills, both written and verbal.
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Proficient technical (computer) skills.
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Ability to multi-task and prioritize.
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Self-motivated with initiative.
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Strong sense of ethics.
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Ability to manage conflict and resolve problems.
GI Alliance is an Equal Opportunity Employer. We are committed to creating an inclusive, welcoming, and equitable work environment. Our company values and celebrates the diversity of our physicians, staff and patients. We firmly believe our service is greatly enriched by our diversity of thought, experience, perspective, culture, and background.
Please Note: All job offers are contingent on the successful completion of pre-employment criminal history check.
NOTE: ALL APPLICATIONS MUST BE COMPLETED IN FULL FOR CONSIDERATION.
No phone calls or agencies, please.
EEO/AA-M/F/disabled/protected veteran
