If you're early in a career in human services, social work, or child welfare, the hard part is getting real experience inside a real system. This role hands you that from day one.
As a Case Aide in CCP's Unaccompanied Children's Program, you'll work alongside case managers, clinicians, coordinators, and federal partners — and build skills that follow you for the rest of your career.
It's a front-row seat to how a case actually moves, from placement to safe release.
Why You'll Love Working Here
Children's Community Programs of Connecticut (CCP) is a nonprofit that has served children and families across our state since 1999. Every family is our focus — and in this program, that means the children placed in our care while their cases move toward release. Here, your work is never abstract; you see the difference you make in a child's safety, their day, and the records that carry their case forward. We back the people who do that work:
- Comprehensive medical, dental, and vision plans for team members and their families
- Recognition awards that celebrate the wins, large and small
- Culture committees where team members genuinely shape how CCP works
- Lunch & Learn sessions and advanced training with internal and external experts
- Accessible, organized leadership that is honest about what this work asks and supports you in carrying it
- Referral bonus program
What You'll Do
Reporting to the Program Director / Assistant Program Director, you will:
- Provide direct, daily supervision and support to unaccompanied children so they are safe, settled, and never navigating a new country alone.
- Accompany children to medical appointments and stay with them through care, so no health need goes unmet.
- Transport children to appointments and home, in- and out-of-state, getting them where they need to be, when they need to be there.
- Help case managers and the medical and education coordinators keep each child's records accurate and current — the documentation that moves a case toward safe release.
- Support the Medical Coordinator with outside appointments and the Education Coordinator with school enrollment and school needs.
- Collect, store, and safeguard each child's belongings
- Document interactions with children and sponsors to the standards of the federal Office of Refugee Resettlement (ORR), the agency overseeing the care of unaccompanied children.
- Keep files organized and compliant with CCP, ORR, and state licensing and confidentiality requirements, and stay current as resettlement policies change.
- Work shoulder-to-shoulder with the treatment team so the support around each child is coordinated and whole.
This is a full-time position. Regular hours are Monday through Friday, 8:30 a.m. to 4:30 p.m., and the schedule also includes some nights, weekends, and holidays as the program requires.
What You'll Bring To The Table
Required:
- High School Diploma or GED
- Bilingual in English and Spanish
- A valid, current driver's license and the ability to drive a company vehicle, or your own vehicle with current auto insurance, for in- and out-of-state travel
- Availability for a varied schedule that includes some nights, weekends, and holidays
- Comfort handling confidential, sensitive information with discretion; you will work within HIPAA and federal confidentiality standards, with training provided
- Strong computer skills (Microsoft Office and Google Workspace) and a willingness to learn new systems
- Patience, cultural humility, and steadiness with young people who have been through a great deal
Preferred:
- Associate degree in a behavioral science or related field
- Experience in child welfare, case management, or direct care
- Prior experience serving immigrant populations, especially unaccompanied or refugee youth
Compensation: $42,000 – $48,320 annually.
Children's Community Programs is a nonprofit organization and does not offer visa sponsorship or relocation assistance. Candidates relocating independently are welcome to apply. We are an Equal Opportunity Employer.ceed!
Pay: $42,000.00 - $48,320.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Retirement plan
- Vision insurance
Language:
- English and Spanish (Required)
Work Location: In person
