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MSP IT Project Engineer | Hybrid Work

The Proactive Technology Group
Bridgeport, CT

Quick Apply

Job Details

Full-time
$65,000 - $70,000 a year

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Parental leave
Vision insurance
401(k) matching
Professional development assistance
Life insurance
Referral program

Qualifications

Technical documentation
Technical writing
IP networking

Full Job Description

About the Role

We’re looking for a technically skilled and motivated individual to join our team. You’ll work on client implementations ranging from structured IT projects to helpdesk tickets, reporting to Milford, CT for in-office work, clients in the area for on-site client support, and some remote work.

What You'll Do

Execute technical implementations, migrations, and upgrades for client environments
Complete scoped project tasks such as server deployments, firewall replacements, cloud migrations, and network upgrades
Participate in new technology rollouts and infrastructure changes
Support and implement technologies including:

o Microsoft 365, Azure, Windows Server

o Virtualization platforms (VMware, Hyper-V)

o Network infrastructure (LAN/WAN, switches, firewalls, wireless systems)

o SonicWall, Meraki, Unifi, Ruckus

Communicate progress, blockers, and changes clearly with internal stakeholders and client contacts
Document technical work and client environments using IT Glue
Use Halo PSA for task management and time entry
Use Ninja RMM for endpoint visibility and remote access
Perform onsite work as needed to complete implementation tasks
Be flexible with hours — some after-hours work may be required for cutovers or client scheduling

You’re a Good Fit If You:

Enjoy solving problems and learning new technologies
Can work independently but thrive in a team environment
Communicate clearly with both technical teams and end users
Are detail-oriented and committed to documentation
Are flexible and dedicated — willing to work after hours when needed to get the job done

Position Details

Job Type: Full-time
Location: Milford or Bridgeport Connecticut for onsite work. | Remote
Schedule: 8-hour shifts, Monday to Friday, with occasional after-hours work as needed

Job Type: Full-time

Requirements

Ideal Background

Strong foundational knowledge of Microsoft and networking technologies
Interest in long-term technical growth
Strong documentation and communication skills

Certifications that help you stand out (but are not required):

Microsoft (AZ-104, AZ-800, MD-102, SC-300)
Cisco CCNA or equivalent
SonicWall SNSP or Fortinet NSE 5
VMware VCP
Google Workspace Administrator

Benefits

401(k)
401(k) matching
Dental insurance
Health insurance
Life insurance
Paid time off
Parental leave
Professional development assistance
Referral program
Vision insurance

Quick Apply

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helpdesk engineer jobs in connecticut

MSP IT Project Engineer | Hybrid Work

Senior Systems Engineer

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