Top 117 It analyst Jobs in Connecticut

IT Support Analyst
Cianbro —North Stonington, CT
- Full-time
- Computer science
- Computer Science
- Mid-level
IT Support Analyst
Withersworldwide —New Haven, CT
- Email
- Hybrid work
- CRM software
- Mid-level
- Windows
- Travel reimbursement
3h
IT, Business Systems Analyst 3
Yale University —New Haven, CT
- $86,300 - $129,425 a year
- Full-time
- Remote
- Background check
- Mid-level
- SQL
IT Associate Analyst, Budget - Level 1
Eversource Energy Service Company —Berlin, CT
- $71,650 - $79,610 a year
- Full-time
- Research
- Office
- Finance
Digital Technology - MES Functional Analyst (Remote)
Pratt & Whitney —Hartford, CT
- $86,800 - $165,200 a year
- Full-time
- Remote
- Computer science
- Computer Science
- Mid-level
- Paid holidays
- Disability insurance
1d
Senior Systems Analyst
The City of Hartford —Hartford, CT
- $77,197.64 - $99,253.96 a year
- Extended hours
- Background check
- Management
- Computer Science
SAP Business Systems Analyst
Trumpf —Farmington, CT
- Full-time
- Computer science
- Computer Science
- System design
Cybersecurity Analyst - AI Trainer
DataAnnotation —Connecticut
- $50 - $100 an hour
- Part-time
- Remote
- English
- Mid-level
- Bachelor's degree
- Flexible schedule
Quick Apply
12d
Digital Media Accessibility & Operations Specialist (Information Technology Analyst 2 (40 Hour))
State of Connecticut - CT Paid Leave Authority —Hartford, CT
- $113,728 - $141,685 a year
- Urgently hiring
- 6 years
- System design
- Mid-level
13d
Technical Security Analyst
CVS Health —Connecticut
- $72,100 - $173,040 a year
- Full-time
- Remote
- HIPAA
- High school diploma or GED
- Bachelor's degree
- Health insurance
- Dental insurance
IT System Analyst
Coreplus Federal Credit Union —Norwich, CT
- Extended hours
- Research
- Mid-level
- Office
5d
Cadence Systems Analyst II
Yale New Haven Health —Stratford, CT
- Full-time
- Research
- Mid-level
- Presentation skills
Security Operations Center - SOC Analyst I # 595
COCC —Rocky Hill, CT
- Full-time
- Remote
- Research
- Windows
- Bachelor's degree
- Wellness program
- Tuition reimbursement
Quick Apply
DTS Population Health Systems Analyst II - REMOTE
Yale New Haven Health —New Haven, CT
- Full-time
- Research
- Mid-level
- Presentation skills
Digital Technology - MES Technical Analyst (Remote)
Pratt & Whitney —Hartford, CT
- $86,800 - $165,200 a year
- Full-time
- Remote
- Computer science
- Computer Science
- Mid-level
- Paid holidays
- Disability insurance
1d
Computer Systems Analyst
Noblis —Groton, CT
- $94,590 - $147,715 a year
- Full-time
- Hybrid work
- Bachelor's degree
- Senior level
- Business
- Health insurance
- Tuition reimbursement
IT Security Analyst (USI5)
VSE AVIATION INC (US) —Bloomfield, CT
- Full-time
- Background check
- Azure
- Computer Science
Application Analyst II
Yale New Haven Health —Stratford, CT
- Full-time
- Computer Science
- Hospital
- Mid-level
IT Configuration Analyst
Infosys —Enfield, CT
- Mid-level
Quick Apply
IT Systems Analyst
EASTCONN —Hampton, CT
- $49,000 - $54,000 a year
- Full-time
- CAD
- Research
- Mid-level
- Paid holidays
- Health insurance

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it analyst jobs near connecticut

IT Support Analyst

Cianbro -
North Stonington, CT

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Job Details

Full-time

Qualifications

Software issue identification
Knowledge management
Computer science
On-site technical support
Email customer support
Technical support via phone
Bachelor's degree in information technology
Computer Science
Phone communication
In-person customer service
Software implementation
Hardware maintenance
Bug Reporting (Quality assurance practices)
Application deployment
Mid-level
Incident Escalation
Analysis skills
Bachelor's degree
Associate's degree in information technology
Computer hardware
Content development
System testing
Vendor communication
Customer service knowledge base
System deployment
Application Maintenance
Phone triage
Access control management
Online help documentation
Technical support via email

Full Job Description

As an IT Support Analyst at The Cianbro Companies, you will help team members in diverse roles in our businesses across the nation stay up and running as you provide technical support with applications, technologies, devices and IT services. In this position you will have the opportunity to work with many types of systems and software, with an opportunity to learn and grow in knowledge and experience as you become familiar with our systems and software and take on more complex challenges.

We are looking for a motivated, curious problem-solver who enjoys working on a mix of both routine and complex support challenges, who is not content to leave things as status quo. If you enjoy helping people stay productive when minutes count, and if you can ask the right questions to understand the problem to provide an efficient and effective resolution… then you would be an ideal fit!

Job Responsibilities

End-User Technical Support: Provide support for incidents and service requests via phone, email, web, or in-person. Triage, troubleshoot, and resolve end-user requests, escalating as needed to resolve more complex incidents. Document issues and resolutions within the ticketing system, creating and updating knowledge base articles to capture for future use by team members and business users. Maintain consistent communication with end users, ensuring that they know the status of their open support issues.
Software Support and Testing: Interact with end-users and business applications to investigate and resolve issues that arise in business software applications and systems. Perform testing and diagnosis, working closely with IT Business Systems Analysts (BSA) and Application Development teams as necessary. Capture detail on how to replicate errors, and escalate or reassign tickets as necessary to reach resolution. Engage with vendors as necessary to open tickets, report issues or obtain system fixes.
IT and System Security: Provision access and system security to applications, systems, data, and facilities using appropriate toolsets.
Internal IT Projects: Contribute to supporting IT projects as an individual or with a team as needed. For example, assist with the deployment and adoption of new or modified software functionality.
Assist with IT support, hardware and software deployments, and maintenance activities within the office and surrounding campus buildings.
Off-Hours Support: Participate in on-call rotation for after-hours or weekend support.

Qualifications/Requirements

The preferred candidate will have completed a 2-year information technology-focused degree, with a 4-year degree in Computer Science/Technology desirable.
Minimum 2+ years’ experience with IT Support/Help Desk is required. Equivalent combinations of training and related experience will be considered.
Excellent interpersonal, written, and verbal communication skills.
Excellent analytical problem-solving skills attention to detail with a willingness to learn.
A professional: strong customer support instincts and work ethic, and a whatever-it-takes, can-do attitude.
Commitment to teamwork, innovation and improvement.
Ability to multi-task and follow-up on requests.

Cianbro is an employee-owned, tobacco-free, equal opportunity employer, we do not discriminate based on marital status, race, color, creed, gender, sex, religion, national origin, gender identity, age, veteran status, union affiliation, physical or mental disability, citizenship status, sexual orientation, genetic information, or other legally protected status.

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Refine Your Search

it analyst jobs in connecticut

IT Support Analyst

IT Support Analyst

IT, Business Systems Analyst 3

IT Associate Analyst, Budget - Level 1

Digital Technology - MES Functional Analyst (Remote)

Senior Systems Analyst

SAP Business Systems Analyst

Cybersecurity Analyst - AI Trainer

Digital Media Accessibility & Operations Specialist (Information Technology Analyst 2 (40 Hour))

Technical Security Analyst

IT System Analyst

Cadence Systems Analyst II

Security Operations Center - SOC Analyst I # 595

DTS Population Health Systems Analyst II - REMOTE

Digital Technology - MES Technical Analyst (Remote)

Computer Systems Analyst

IT Security Analyst (USI5)

Application Analyst II

IT Configuration Analyst

IT Systems Analyst

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