Top 316 Platform analyst Jobs in Connecticut

Hybrid Data Analyst in Southington, CT
Company Confidential —Southington, CT
- $80,000 - $100,000 a year
- Full-time
- Hybrid work
- Computer science
- Computer Science
- Mid-level
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Data Analyst - AI Trainer
DataAnnotation —Meriden, CT
- $50 - $100 an hour
- Part-time
- Remote
- Writing skills
- English
- Mid-level
- Flexible schedule
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Operations Research Analyst - AI Trainer
DataAnnotation —Stamford, CT
- $50 - $100 an hour
- Part-time
- Remote
- Computer Science
- English
- Mid-level
- Flexible schedule
Quick Apply
Business Affairs Analyst (Platform Distribution)
Disney Platform Distribution —Bristol, CT
- $70,240 - $101,200 a year
- Bachelor of Science
- Office
- Analysis skills
Business Intelligence Analyst
Gartner —Stamford, CT
- $64,000 - $87,000 a year
- Email
- Hybrid work
- Mid-level
- Residential
- SQL
- Paid time off
- 401(k) matching
Digital Technology - MES Functional Analyst (Remote)
Pratt & Whitney —Hartford, CT
- $86,800 - $165,200 a year
- Full-time
- Remote
- Computer science
- Computer Science
- Mid-level
- Paid holidays
- Disability insurance
4d
Business Analyst, Operations
Point72 —Stamford, CT
- $85,000 - $90,000 a year
- Computer Science
- Mid-level
- Office
- Tuition reimbursement
- Family leave
Data Analyst
Wilson Elser - Business & Legal Professionals —Stamford, CT
- $80,000 - $90,000 a year
- Computer Science
- Mid-level
- SQL
- Paid time off
- 401(k) matching
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Analyst (Business Data Management)
The Nassau Companies of New York. —Hartford, CT
- $55,000 - $75,000 a year
- Online Application
- Hybrid work
- Computer science
- Computer Science
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Technical Security Analyst
CVS Health —Connecticut
- $72,100 - $173,040 a year
- Full-time
- Remote
- HIPAA
- High school diploma or GED
- Bachelor's degree
- Health insurance
- Dental insurance
Business Intelligence Analyst
Point72 —Stamford, CT
- Mid-level
- Office
- 3 years
- Health insurance
- Tuition reimbursement
Associate CLO Research Analyst - Hybrid
Symetra —Farmington, CT
- $117,000 - $156,000 a year
- Hybrid work
- Mid-level
- Office
- Analysis skills
- Paid holidays
- 401(k)
8d
Technical Cost Analyst (REMOTE)
Lockheed Martin Corporation —Stratford, CT
- $84,300 - $146,165 a year
- Full-time
- Remote
- 5 years
- Mid-level
- Analysis skills
- Paid jury duty
- Paid holidays
13d
Marketing & Sales Analyst
Trumpf —Farmington, CT
- Full-time
- Marketing
- 3 years
- Bachelor's degree
Software Engineer Analyst - AI Trainer
DataAnnotation —Uncasville, CT
- $50 - $100 an hour
- Part-time
- Remote
- Writing skills
- English
- Mid-level
- Flexible schedule
Quick Apply
Behavior Analyst - JOB ID# 14163
Capitol Region Education Council —Hartford, CT
- Research
- Mid-level
- Travel
- 403(b) matching
- Disability insurance
Senior Quantitative Analyst - AI Trainer
DataAnnotation —Connecticut
- $50 - $100 an hour
- Part-time
- Remote
- Computer Science
- English
- Mid-level
- Flexible schedule
Quick Apply
13d
Tax Analyst
ACCEL Compliance, LLC —West Hartford, CT
- $22 - $25 an hour
- Full-time
- Hybrid work
- Microsoft Excel
- Writing skills
- Research
- Profit sharing
- Health insurance
Quick Apply
4d
Financial Analyst
GTT, LLC —Orange, CT
- $23.88 an hour
- Contract
- Hybrid work
- Mid-level
- Office
- Finance
- Dental insurance
- 401(k)
Quick Apply
Senior RWE/RWA Programmer - Remote
Penfield Search Partners —Fairfield, CT
- Contract
- Remote
- 7 years
- Analysis skills
- Senior level
Quick Apply

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Hybrid Data Analyst in Southington, CT

Company Confidential -
Southington, CT

Quick Apply

Job Details

Full-time
$80,000 - $100,000 a year

Qualifications

Performance dashboard reports
Data integrity assurance
Data quality checks
Dashboard development
Data visualization software proficiency
Data Integration (Data management)
Data mining
Text mining tools
Call center experience
Visual storytelling
Presentations for conferences or internal meetings
Business intelligence report generation
Dashboard creation support
SQL
Business intelligence tools
Sentiment analytics
Data quality monitoring
Requirements analysis
AI-driven automation
Business requirements
Research findings presentation
Database software proficiency

Full Job Description

Hybrid Data Analyst in Southington, CT – Contact Center Analytics & Conversational Intelligence (BPO)

Overview

We are seeking a Data Analyst to support a BPO contact center environment servicing multiple clients. The role focuses on transforming complex interaction and performance data into clear, actionable insights. Candidates must have strong experience building Tableau dashboards, mining data from conversational intelligence platforms, and working directly with clients to gather requirements, interpret results, and present insights that drive measurable improvements in customer experience and operational performance.

Key Responsibilities

Design, build, and maintain interactive Tableau dashboards that communicate trends, performance metrics, and actionable insights
Analyze structured and unstructured data from conversational intelligence tools (e.g. CallMiner, Genesys, contact center transcripts, QA data, sentiment, topic modeling, agent performance metrics)
Perform data mining and pattern analysis to uncover trends, anomalies, and opportunities for improvement
Partner with business stakeholders (Operations, QA, IT, Marketing) to understand requirements and define meaningful KPIs
Translate complex analytical findings into clear narratives and visual insights that inform decision-making
Ensure data accuracy, consistency, and reliability across reports and dashboards
Automate recurring reports and dashboards to improve efficiency and scalability
Support ad hoc analysis and deep-dive investigations related to customer behavior, agent performance, and operational outcomes
Continuously improve dashboard usability, performance, and visual storytelling

Required Qualifications

Bachelor’s degree in Data Analytics, Statistics, Business, Computer Science, or a related field (or equivalent experience)
3+ years of experience as a Data Analyst or similar role
Advanced experience building dashboards and reports in Tableau
Hands-on experience with data mining and analysis using conversational intelligence platforms
Strong SQL skills and experience working with large datasets
Ability to analyze both quantitative and qualitative data (including text-based data)
Experience working in customer service, contact center, or CX analytics environments
Familiarity with AI-driven analytics, sentiment analysis, and speech/text analytics
Experience integrating data from multiple sources (e.g., CRM, telephony, QA systems, WFM, CI platforms)
Knowledge of data visualization best practices and storytelling techniques
Strong attention to detail and data quality standards
Excellent communication skills with the ability to present insights to diverse audiences

What Success Looks Like

Dashboards are intuitive, trusted, and widely used by clients and other key stakeholders
Insights lead to measurable improvements in customer experience, quality, or efficiency
Complex data is consistently transformed into clear, actionable intelligence
Support Quarterly Business Reviews (QBRs), performance reviews, and ad hoc client presentations

This is a full-time, hybrid position (three days in-office and two days remote) based in Connecticut.

Candidates must reside within a reasonable commuting distance of our Southington, CT office.

Salary is commensurate with experience.

***WE ARE UNABLE TO SPONSOR ANY RESIDENCY APPLICATIONS AT THIS TIME***

EEO Statement:

We are an equal-opportunity employer. We consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, ancestry, age, disability, veteran status, or any other status legally protected by federal, state, or local law.

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Refine Your Search

platform analyst jobs in connecticut

Hybrid Data Analyst in Southington, CT

Data Analyst - AI Trainer

Operations Research Analyst - AI Trainer

Business Affairs Analyst (Platform Distribution)

Business Intelligence Analyst

Digital Technology - MES Functional Analyst (Remote)

Business Analyst, Operations

Data Analyst

Analyst (Business Data Management)

Technical Security Analyst

Business Intelligence Analyst

Associate CLO Research Analyst - Hybrid

Technical Cost Analyst (REMOTE)

Marketing & Sales Analyst

Software Engineer Analyst - AI Trainer

Behavior Analyst - JOB ID# 14163

Senior Quantitative Analyst - AI Trainer

Tax Analyst

Financial Analyst

Senior RWE/RWA Programmer - Remote

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