Top 1544 Quality service representative Jobs in Connecticut

Customer Success Representative
Reliable Respiratory —South Windsor, CT
- $30 an hour
- Full-time
- Hybrid work
- 18 years or older
- Spanish
- Computer literacy
Quick Apply
9d
Customer Service Representative - Behavioral Health
CVS Health —Connecticut
- $17.00 - $31.30 an hour
- Full-time
- Remote
- Bilingual
- Word processing
- Computer literacy
- Health insurance
- Dental insurance
4h
Customer Care Specialist III
Saint Gobain —Orange, CT
- $64,500 - $105,300 a year
- Remote
- Research
- Mid-level
- 3 years
- Wellness program
- Commuter assistance
Quick Apply
1d
Customer Service Representative
CVS Health —Hartford, CT
- $18.50 - $38.82 an hour
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Computer literacy
- Health insurance
- Dental insurance
8d
Non-Acute Pharmaceutical Sales Representative
Cardinal Health —Connecticut
- $57,000 - $81,600 a year
- Remote
- Microsoft Outlook
- Mid-level
- Bachelor's degree
- Paid parental leave
- Health savings account
8d
Medical Coding and Billing Assistant 1
Yale University —New Haven, CT
- $31.83 an hour
- Full-time
- Remote
- Background check
- Anatomy knowledge
- Microsoft Outlook
Labor Department Community Services Representative (Hybrid)
State of Connecticut - Department of Labor —Wethersfield, CT
- $60,543 - $76,473 a year
- Urgently hiring
- Writing skills
- Research
- Mid-level
- Professional development assistance
- Loan forgiveness
9d
Service Representative I
Yale New Haven Health —New Haven, CT
- Part-time
- Microsoft Word
- Microsoft Excel
- Windows
9d
Logistics Specialist – AWW - Alternate Work Week (Remote)
Pratt & Whitney —Hartford, CT
- $132,400 - $251,600 a year
- Weekends as needed
- Remote
- 7 years
- Bachelor's degree
- Experience equivalent to degree accepted
- Paid holidays
- Disability insurance
10d
Grants Administrator
Yale University —New Haven, CT
- $68,000 - $120,500 a year
- Full-time
- Remote
- Background check
- Customer service
- Mid-level
Customer Operations Specialist
KETER ENVIRONMENTAL SERVICES LLC —Stamford, CT
- $28.85 - $31.25 an hour
- Full-time
- Writing skills
- Office
- High school diploma or GED
- Health savings account
- Paid holidays
Quick Apply
Analyst, HR Ops (Hybrid)
RTX Corporate —Farmington, CT
- $57,200 - $108,800 a year
- Full-time
- Hybrid work
- Spanish
- Research
- Office
- Paid holidays
- Disability insurance
7d
Customer Care Consultant
Toll Brothers —Danbury, CT
- $28.00 - $37.14 an hour
- Online Application
- Mid-level
- Office
- High school diploma or GED
- Health insurance
- Dental insurance
3d
Cruise Director
Tauck —Wilton, CT
- Microsoft Word
- Customer service
- Computer literacy
- Profit sharing
- Health insurance
Tour Director
Tauck —Wilton, CT
- Microsoft Word
- Customer service
- Computer literacy
- Profit sharing
- Health insurance
Customer Service Representative
Conduent State & Local Solutions, Inc —Connecticut
- $17.50 an hour
- Email
- Background check
- High school diploma or GED
- Ability to sit for extended periods
- Paid training
- Paid holidays
3d
Cust Svc Rep Single Bill Offic / PA Customer Service
Hartford HealthCare Corp. —Farmington, CT
- Full-time
- HIPAA
- High school diploma or GED
- Analysis skills
Quick Apply
Relationship Manager
Navigate Affordable Housing Partners —Hartford, CT
- Full-time
- Background check
- Writing skills
- Research
Digital Service Representative
Sikorsky Financial Credit Union —Stratford, CT
- Full-time
- Microsoft Outlook
- High school diploma or GED
- Quality control
- Health insurance
- Dental insurance
Quick Apply
Lab Customer Service Representative
Yale New Haven Health —Stratford, CT
- Microsoft Word
- Microsoft Excel
- Surgery

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Customer Success Representative

Reliable Respiratory -
South Windsor, CT

Quick Apply

Job Details

Full-time
$30 an hour
9 days ago

Qualifications

Bachelor's degree
Productivity software
Cross-functional collaboration

Full Job Description

Equal Opportunity Employer/Disability/Veterans

This is a hybrid position 2x per week in one of our office locations

Reliable Respiratory is a Durable Medical Equipment (DME) company that provides the highest quality level of service for patients in need of respiratory, diabetes, urology, and maternity support. Equipment provided includes, CPAPs, BiPAPs, AutoPAPs, nebulizers, oxygen equipment, ventilators, CGM devices, insulin pumps, and breast pumps.

Each patient is treated with professionalism, understanding, and attentive service. We care about our customers, work closely with the medical community, and have highly skilled staff ready to assist customers in receiving the best care possible.

As a Customer Success Representative, you will work directly with our accounts and customers to fulfill medical supply orders and answer questions related to care. This includes collaborating with referral sources, insurance companies, and internal departments to ensure each step of fulfillment is met with efficiency and accuracy.

Duties and Responsibilities

Manages all assigned key accounts
Serves as an account liaison between internal departments and external accounts
Builds relationships and trust between the assigned accounts and Reliable Respiratory
Identifies and capitalizes on opportunities to increase sales for the assigned accounts while maintaining satisfactory customer service
Processes new and recurring orders via fax, phone, email, or in person in accordance with Reliable Respiratory’s processing procedures and guidelines
Handles incoming communications from customers and referrals in a timely, professional, and friendly manner, including walk-in patients as necessary
Verifies insurance online or by phone and documents information in Reliable Respiratory’s electronic health records system
Obtains all necessary insurance authorizations
Troubleshoots equipment issues with patients; triages issues to manufacturer’s care teams or referring doctors as needed
Understands insurance coverage and allowable amounts; verifies patient demographic information, insurance authorization, and benefit information updating as needed
Actively up sell and increase orders through suggestive selling techniques
Ensures completion of worklists assigned
Collects patient payments
Ensures patients understand cost responsibilities
Coordinates appointments between customers and respiratory staff
Participates in company phone campaigns
Complies with all policies and procedures established by the company and the company's regulatory bodies

Required Qualifications

18 years of age or older
Must be eligible to work in the United States and not require work authorization from us now or in the future
Bachelor’s Degree required
1 year of customer service experience

Required Skills

Effective and professional verbal and written communication abilities
Professional computer experience (especially Microsoft Office Suite)
Ability to work independently to investigate and make decisions
Ability to work in collaboration with others
Ability to prioritize and complete work amidst interruptions in a busy work area
Ability to comply with guidelines both internal and industry-imposed
Ability to reconcile multiple shifting logistical factors for each appointment
Strong attention to detail
Great customer service skills especially in high intensity situations
Fluent in English and Spanish proficiency preferred

Competencies

Adaptability
Analytical Skills
Attention to Detail
Communication
Computer Skills
Customer Service
Decision Making
Dependability
Initiative
Problem Solving
Productivity
Self-Motivated
Sense of Urgency
Teamwork

Work Environment & Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to communicate and convey information with the appropriate parties. The job requires assuming a stationary position for long periods of time
This role routinely uses standard office equipment such as computers, phones, and printers/scanners

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

This job operates in a professional office environment
The noise level in the work environment is usually moderate to loud if employee wished to be in office

Direct Reports – None

Reliable Respiratory, INC participates in E-Verify. E-Verify is a web-based system that allows an employer to determine an employee's eligibility to work in the US using information reported on an employee's Form I-9. The E-Verify system confirms eligibility with both the Social Security Administration (SSA) and Department of Homeland Security (DHS). For more information, please go to the USCIS E-Verify website.

Quick Apply

Refine Your Search

quality service representative jobs in connecticut

Customer Success Representative

Customer Service Representative - Behavioral Health

Customer Care Specialist III

Customer Service Representative

Non-Acute Pharmaceutical Sales Representative

Medical Coding and Billing Assistant 1

Labor Department Community Services Representative (Hybrid)

Service Representative I

Logistics Specialist – AWW - Alternate Work Week (Remote)

Grants Administrator

Customer Operations Specialist

Analyst, HR Ops (Hybrid)

Customer Care Consultant

Cruise Director

Tour Director

Customer Service Representative

Cust Svc Rep Single Bill Offic / PA Customer Service

Relationship Manager

Digital Service Representative

Lab Customer Service Representative

I want to receive the latest job alert for quality service representative in connecticut

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