Top 720 Customer service supervisor Jobs in Conroe, Tx

Manager, Customer Service
ABI Document Support Services —The Woodlands, TX
- $50,000 - $55,000 a year
- Full-time
- 5 years
- Mid-level
- High school diploma or GED
- Dental insurance
- 401(k)
Quick Apply
11d
Customer Service Specialist I
Aon Corporation —The Woodlands, TX
- $40,000 - $45,000 a year
- Full-time
- Office
- Fair chance
- Experience equivalent to degree accepted
- Commuter assistance
- Health savings account
6d
Store Team Lead
Academy Sports —Conroe, TX
- Part-time
- Inventory control
- Sales
- Merchandising
Shift Supervisor
CVS Health —The Woodlands, TX
- $16.50 - $24.00 an hour
- Overtime
- Merchandising
- No high school diploma
- Mid-level
- Dental insurance
- Vision insurance
Online Order Filling Team Supervisor
Walmart —Tomball, TX
- $19 - $32 an hour
- Full-time
- High school
- Mid-level
- Paid jury duty
- Disability insurance
Remote Healthcare Customer Service Representative - Bilingual
Alorica —Humble, TX
- Full-time
- Remote
- Bilingual
- Residential
- High school diploma or GED
- Paid training
- Health savings account
Program Supervisor I, LPC, FACT, MHA, Pos. #461, Corpus Christi, TX
Nueces County MHMR Community Center —Texas
- $61,775.01 - $68,491.06 a year
- Full-time
- LMFT
- Clean driving record
- Experience working with individuals with disabilities
- Mileage reimbursement
- Loan repayment program
Program Supervisor I, LPC, ACT, MHA, Pos. #118, Corpus Christi, TX
Nueces County MHMR Community Center —Texas
- $61,775.01 - $68,491.06 a year
- Full-time
- LMFT
- Clean driving record
- Experience working with individuals with disabilities
- Mileage reimbursement
- Loan repayment program
Pediatric Clinical Supervisor – Speech-Language Pathologist (SLP)
Strive Health Services —Houston, TX
- Full-time
- Hybrid work
- Management
- Doctoral degree
- Mid-level
- AD&D insurance
- Disability insurance
Quick Apply
7d
Licensed Insurance Customer Service Representative
Burg Insurance Group of Texas —Cypress, TX
- $21 - $26 an hour
- Full-time
- Background check
- Mid-level
- Office
- Paid holidays
- Paid time off
Quick Apply
6d
Production Supervisor
Galdisa USA, Inc —Conroe, TX
- $65,000 - $67,000 a year
- Full-time
- Schematics
- ERP systems
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
13d
Program Supervisor
Dungarvin —Conroe, TX
- $11.25 an hour
- Full-time
- 18 years or older
- Writing skills
- Mid-level
- Paid training
- Mileage reimbursement
Quick Apply
Supervisor, Support & Retention
Insperity —Kingwood, TX
- Full-time
- Mid-level
- Bachelor's degree
- Experience equivalent to degree accepted
- Health insurance
- Dental insurance
RN HOUSE SUPERVISOR NIGHTS
Legent Health —Tomball, TX
- Full-time
- CPR Certification
- Nursing
- RN License
- Paid time off
Quick Apply
Maintenance Supervisor
Crane Cartage LLC —Houston, TX
- 5 years
- High school diploma or GED
- Senior level
- Wellness program
- Health insurance
HVAC/ Refrigeration Supervisor - Commercial & Industrial
CoolSys —Houston, TX
- $40 - $60 an hour
- Full-time
- Background check
- Clean driving record
- Construction site
- AD&D insurance
- Paid holidays
Manager of Facilities Management Services
Houston Methodist Willowbrook Hospital —Houston, TX
- Full-time
- Hospital
- Writing skills
- English
7d
Shift Supervisor
Panera Bread —Humble, TX
- $12 - $14 an hour
- Part-time
- Customer service
- Sanitation
- Mid-level
- Flexible schedule
Quick Apply
Nurse Manager RN Critical Care Services
HCA Houston Healthcare Conroe —Conroe, TX
- Full-time
- Critical & Intensive Care
- Senior level
- Leadership
- Employee stock purchase plan
- Disability insurance
Quick Apply
Shift Supervisor
Panera Bread —Kingwood, TX
- $12 - $14 an hour
- Part-time
- Customer service
- Sanitation
- High school diploma or GED
- Flexible schedule
Quick Apply

I want to receive the latest job alert for customer service supervisor in conroe, tx

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer service supervisor jobs near conroe, tx

Maintenance Supervisor jobs in Houston, TX

Production Supervisor jobs in Conroe, TX

Facilities Manager jobs in Houston, TX

Nurse Manager jobs in Conroe, TX

Program Supervisor jobs in Texas

Customer Service Representative jobs in The Woodlands, TX

Shift Manager jobs in Humble, TX

HVAC Supervisor jobs in Houston, TX

Program Supervisor jobs in Woodridge, NY

Program Supervisor jobs in Berkeley, CA

Program Supervisor jobs in Albuquerque, NM

Housekeeping Supervisor jobs in New York, NY

Program Supervisor jobs in Washington State

Maintenance Manager jobs in New York, NY

Maintenance Supervisor jobs in Ann Arbor, MI

Teacher Certification Supervisor jobs in Texas

Maintenance Supervisor jobs in Panama City Beach, FL

Operations Supervisor jobs in Columbus, OH

Maintenance Supervisor jobs in Chula Vista, CA

Maintenance Supervisor jobs in Mississippi

Manager, Customer Service

ABI Document Support Services -
The Woodlands, TX

Quick Apply

Job Details

Full-time
$50,000 - $55,000 a year
11 days ago

Benefits

Dental insurance
401(k)
Paid time off
Vision insurance

Qualifications

Strategic goal setting
Spreadsheets
Legal discovery
Medical billing
Managing projects
Productivity software
Excel data analysis

Full Job Description

SUMMARY
The primary objective of the Manager, Customer Service is to oversee the daily operational workflow to ensure all clients’ needs are handled timely, professionally, and according to legal requirements and company policies. The Manager, Customer Service will utilize detailed problem solving skills in order to provide improvement opportunities for all staff and summarize recommendations to the supervisory team for proper implementation.

The Manager, Customer Service is also responsible to monitor the development and progression of each department head, and overall staff, while reporting all developments directly to the Sr. Director of Operations by utilizing analytical skills and with an understanding of expected order progression. In doing so, the Manager, Customer Service will be able to identify control weaknesses and address trending issues that may arise. This role will be critical to executive management in the ability to foresee or predict risks that can ultimately weaken the company to reach its monthly and/or annual revenue goals.

ESSENTIAL JOB FUNCTIONS

Work with internal and external resources to gain critical understanding of business operations and systems.
Collaborate with department heads on strategic planning to better serve the company’s needs.
Document business processes, training procedures and standard operating procedures.
Communicate process and/or procedural changes to department heads as dictated per business requirements.
Prepare reports to support conclusions and provide possible resolutions/recommendations in accordance with company standards.
Ensure compliance with applicable policies, procedures, and internal controls are being maintained.
Report monthly productivity numbers to Director through accurate and consistent maintenance of company reporting systems and dashboards.
Maintain quarterly reviews of staff and department heads to ensure applied changes are being complied with, and provide any necessary follow up reports of uncorrected problem areas.
Assist in designing tools and models (Excel, PowerPoint, etc) that support and compliment the Operations’ Branch of organization, performance planning, and developmental processes.
Attend and participate in management and/or cross-divisional meetings.
Handle high level escalations involving reviewing data and identifying trends and opportunity.
Examine client order data and use them to improve customer service with client at a high level.
Perform all other duties as assigned.

ESSENTIAL MANAGERIAL RESPONSIBILITIES

Carrying out all responsibilities in accordance with the company’s standards, policies, and all applicable employment laws.
Managing and monitoring workflow and providing support, training, and techniques to assist staff in achieving department daily/weekly/monthly goals and standards.
Encouraging positive morale, maintaining harmony among staff, and resolving grievances when necessary.
Overseeing the completion and approval of employee timecards and coordinating overtime needs with management and staff as needed.
Actively participating in the department’s staffing requirements including hiring, onboarding, and separating of employees.
Creating and implementing plan to meet department’s goals and metrics based on workload and client needs.
Communicating change effectively and supporting those affected by change.
Managing insubordinate staff when warranted and initiating coaching or corrective actions as required and/or directed by upper management.
Evaluating staff needs and performance, providing periodic feedback to staff and reporting any performance concerns and/or recommendations growth opportunities to management.
Actively participating and successfully conducting annual performance evaluations.

High school graduate and/or GED equivalent or equivalent job experience (at least five years’ experience as a business or sales analyst and/or auditor).
Some college desirable but not required.
Must demonstrate strong understanding of the organization’s goals and objectives.
Must be knowledgeable with Discovery Laws and state Evidence Codes.
Must have prior technical and/or professional experience managing complex projects simultaneously, in addition to experience in strategic planning.
Must have prior work experience in medical-billing, legal, or insurance claims office.
Must demonstrate self-motivation and self-direction.
Must be proficient in multiple software programs, including but not limited to Microsoft Office, with the ability to navigate Excel (formulas, spreadsheet design, etc).

WHO WE ARE

ABI Document Support Services is the largest nationwide provider of records retrieval, subpoena services, and document management for the legal and insurance industries. There is no other company in the market that provides the volume of successfully retrieved records or the document management solutions that ABI offers. Our singular focus is records retrieval and the most advanced technology solutions for our clients to manage, analyze and summarize those retrieved records. We are committed to continually raising the bar for cost effective record retrieval and more thorough analysis and summarization.

Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws.

Equal Opportunity Employer - Minorities/Females/Disabled/Veterans

ABI offers a fast-paced team atmosphere with competitive benefits (medical, vision, dental), paid time off, and 401k.

#LI-MB1

Quick Apply

Refine Your Search

customer service supervisor jobs in conroe, tx

Manager, Customer Service

Customer Service Specialist I

Store Team Lead

Shift Supervisor

Online Order Filling Team Supervisor

Remote Healthcare Customer Service Representative - Bilingual

Program Supervisor I, LPC, FACT, MHA, Pos. #461, Corpus Christi, TX

Program Supervisor I, LPC, ACT, MHA, Pos. #118, Corpus Christi, TX

Pediatric Clinical Supervisor – Speech-Language Pathologist (SLP)

Licensed Insurance Customer Service Representative

Production Supervisor

Program Supervisor

Supervisor, Support & Retention

RN HOUSE SUPERVISOR NIGHTS

Maintenance Supervisor

HVAC/ Refrigeration Supervisor - Commercial & Industrial

Manager of Facilities Management Services

Shift Supervisor

Nurse Manager RN Critical Care Services

Shift Supervisor

I want to receive the latest job alert for customer service supervisor in conroe, tx

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected