Optical Assistant
Lone Star Family Health Center —Conroe, TX
- Full-time
- Spanish
- Customer service
- HIPAA

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Optical Assistant

Lone Star Family Health Center -
Conroe, TX

Apply Now

Job Details

Full-time

Qualifications

Athenahealth
Collaborate with healthcare professionals
Spanish
Customer relationship building
Customer service
Client rapport building
Employee relationship building
English
High school diploma or GED
Patient interaction
Productivity software
Stakeholder relationship building

Full Job Description

Optical Assistant

Location: Conroe, Texas 77304

Employment Type: Full-Time, On-Site

About This Opportunity

Join our dynamic optometry team as an Optical Assistant and make a meaningful difference in patients' lives every day. In this role, you'll be the backbone of our practice, supporting our Doctor of Optometry by preparing patients for their visits through preliminary testing, precise measurements, and exceptional customer service.

Key Responsibilities

Prepare patients for optometric visits by performing pre-visit planning, initiating screening protocols, and identifying necessary tests
Conduct precise measurements of patients' facial and eye features to ensure accurate fitting of eyeglasses and contact lenses
Assist patients in selecting eyewear that perfectly matches their prescription, lifestyle, and personal style preferences
Educate patients on proper eyewear maintenance, lens options, and the latest advancements in optical technology
Fabricate and adjust optical lenses using state-of-the-art equipment while maintaining rigorous quality control standards
Perform repairs and adjustments on eyeglasses to ensure optimal fit, comfort, and patient satisfaction
Maintain accurate and organized records of patient prescriptions and orders in compliance with all privacy regulations
Monitor patient flow throughout the clinic, communicate any delays or expectations to both providers and patients
Gather instruments and materials needed for procedures and provide skilled assistance to the provider during patient visits
Collaborate seamlessly with the optometrist to ensure comprehensive patient care through appointment scheduling, phone contact, and electronic messaging
Support the provider with translation services and patient communications to ensure clear, accessible care for all patients
Maintain strict adherence to infection control practices, hand hygiene protocols, proper PPE usage, and environmental cleaning standards
Stay current with industry trends, advances in eyewear technology, and new product offerings to provide expert guidance
Maintain a clean, well-organized optical dispensary that creates a welcoming and professional atmosphere for patients
Protect patient privacy and confidentiality by strictly adhering to all HIPAA regulations and security policies

Required Qualifications

High school diploma or General Education Degree (GED)
Minimum six (6) months of related optical or healthcare experience
Bilingual proficiency in English and Spanish (required)
Strong communication skills with the ability to build genuine relationships with patients and team members
Excellent organizational and detail-oriented approach to work
Proficiency with computer systems, including Microsoft Office and Athena Health or similar healthcare software
Knowledge of optometric technology and equipment
Ability to work effectively in a collaborative team environment
Superior patient service skills with a commitment to exceeding patient expectations
Ability to thrive in a fast-paced environment and proactively solve challenges

Nice-to-Have Skills

Certified Optician (CO) credential or willingness to pursue certification
Familiarity with contact lens fitting and management

Why Join Our Team?

We're committed to providing exceptional eye care in a supportive, inclusive environment. As an Optical Assistant, you'll work alongside dedicated healthcare professionals who value your contributions and support your growth. This is an opportunity to develop your skills in a rewarding healthcare career while making a real impact on patients' quality of life.

Apply Now

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Optical Assistant

About This Opportunity

Key Responsibilities

Required Qualifications

Nice-to-Have Skills

Why Join Our Team?

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