Top 31 Patient accounts representative Jobs in Conroe, Tx

Patient Services Representative (100% in office)
Visualutions, Inc. —Spring, TX
- $18 - $22 an hour
- Full-time
- HIPAA
- Office
- Continuous improvement
Quick Apply
Dental Territory Sales Representative - CBCT
Ray America Inc. —Texas
- $70,000 - $200,000 a year
- Full-time
- Clean driving record
- Ability to walk for extended periods
- Mid-level
- Travel reimbursement
- Disability insurance
Quick Apply
4h
Customer Experience Liaison - Guest Relations (Conroe | Hospital Liaison Experience Preferred)
Gulf Coast Blood —Conroe, TX
- Bilingual
- Background check
- Driver's License
- Free parking
- Health insurance
Quick Apply
Front Desk / Insurance Verification & Scheduling Representative
Berkeley Eye Center —The Woodlands, TX
- $17 - $19 an hour
- Full-time
- Bilingual
- Background check
- Spanish
- Health savings account
- Disability insurance
Quick Apply
7d
Customer Service Representative
Dätwyler —Montgomery, TX
- Writing skills
- ERP systems
- English
Patient Services Representative
Symetria Recovery —Spring, TX
- $18.00 - $20.50 an hour
- Full-time
- Psychiatry
- HIPAA
- Clinic
- Continuing education credits
- Health insurance
Quick Apply
8d
Patient Accounts Representative
Harris County ESD 11 —Spring, TX
- Microsoft Excel
- Mid-level
- Office
Quick Apply
Patient Benefits Representative Sr
Texas Oncology —Houston, TX
- Full-time
- Microsoft Excel
- HIPAA
- Finance
12d
Senior Medical Billing and Revenue Cycle Specialist
True Sleep —Shenandoah, TX
- $65,000 - $82,000 a year
- Full-time
- Dental office
- 5 years
- Computer literacy
- Health insurance
- Paid time off
Quick Apply
Dispensary Associate
Texas Original —The Woodlands, TX
- $18 an hour
- 8 hour shift
- Ability to walk for extended periods
- Mid-level
- High school diploma or GED
- Travel reimbursement
- AD&D insurance
Quick Apply
Hospice Care Consultant
AccentCare, Inc. —Houston, TX
- $70,000 - $90,000 a year
- Full-time
- Skilled nursing facility
- Hospital
- 5 years
- Health savings account
- Paid holidays
Quick Apply
4d
Supv Central Scheduling
HCA Houston Healthcare Tomball —Tomball, TX
- Full-time
- Mid-level
- 1 year
- No travel
- Employee stock purchase plan
- Disability insurance
Quick Apply
Credit Balance Review Specialist
Emerus —The Woodlands, TX
- Full-time
- Microsoft Outlook
- Computer literacy
- Basic math
Patient Access Representative
Mehta Medical Group PLLC —Humble, TX
- $16.50 - $18.00 an hour
- Overtime
- Spanish
- Microsoft Excel
- HIPAA
- Health savings account
- Health insurance
Quick Apply
Psychiatric Nursing Assistant
Tri-County Behavioral Healthcare —Conroe, TX
- $18 an hour
- Multiple hires
- Background check
- Vital signs
- Microsoft Outlook
- Health savings account
- Paid holidays
Billing Rep
OPTIMAL BALANCE PHARMACY LLC —Houston, TX
- $16.50 - $22.00 an hour
- Full-time
- HIPAA
- Mid-level
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply
Customer Experience Liaison - Guest Relations (Champions | Hospital Liaison Experience Preferred)
Gulf Coast Blood —Houston, TX
- Bilingual
- Background check
- Driver's License
- Free parking
- Health insurance
Quick Apply
Customer Experience Liaison - Guest Relations (Humble/Kingwood)
Gulf Coast Blood —Humble, TX
- Bilingual
- Driver's License
- Conflict management
- Free parking
Quick Apply
3d
Bilingual Medical Assistant
PCP For Life —Montgomery, TX
- From $14 an hour
- Full-time
- Bilingual
- Microsoft Office
- Ability to climb stairs
Quick Apply
Medical Check-Out Representative (Bilingual Preferred)
Berkeley Eye Center —Atascocita, TX
- $17.50 - $20.00 an hour
- Full-time
- Spanish
- English
- Mid-level
- Free parking
- Paid jury duty
Quick Apply
7d

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Patient Services Representative (100% in office)

Visualutions, Inc. -
Spring, TX

Quick Apply

Job Details

Full-time
$18 - $22 an hour

Qualifications

Customer records maintenance
Personal service client interaction documentation
Record keeping
HIPAA
Health information regulatory compliance
Computer skills
Clinical confidentiality policies

Full Job Description

Position Summary

The Patient Services Representative helps patients navigate billing and payment questions with clarity, accuracy, and care.

This role uses strong communication, attention to detail, and confidentiality to resolve routine concerns, process payments, document activity, and escalate issues appropriately.

Qualifications

Required

Customer service experience with the ability to respond professionally to questions, concerns, and complaints
Strong listening, problem-solving, and verbal communication skills
Ability to document information accurately and follow established procedures
Ability to maintain confidentiality and follow privacy requirements, including HIPAA guidelines
Ability to work at a computer for extended periods while managing calls and system documentation

Key Responsibilities and Expected Performance Outcomes

Key Responsibilities

Manage inbound calls and outbound follow-up professionally and on time
Assess contact needs, gather accurate information, and guide resolution
Explain routine billing, payment, EOB, and account concerns clearly
De-escalate complaints and reinforce confidence in the resolution process
Verify patient information before discussing account details
Process phone payments and communicate declined payments when applicable
Document interactions, transactions, complaints, and follow-up accurately
Escalate issues that exceed role authority or require additional support
Coordinate with colleagues to complete timely follow-up and accurate resolution
Follow HIPAA guidelines, company procedures, and assigned work expectations
Identify recurring issues, service barriers, and process improvement opportunities
Complete special projects and other duties as assigned

Expected Performance Outcomes

Routine billing, payment, and EOB inquiries are handled accurately and within procedure
Calls are answered and managed in a timely manner while minimizing unnecessary delays, drops, or abandoned calls
Patient verification, confidentiality, and HIPAA requirements are followed consistently
Interactions, payments, complaints, and follow-up are documented completely and accurately
Routine concerns are resolved within role authority, and escalations are made promptly when additional support is needed
Patients receive clear, respectful service that supports confidence in the resolution process

Core Competencies

Critical Thinking: Identifies contact needs, asks clarifying questions, and applies established procedures to routine concerns
Dependability: Manages calls, documentation, follow-up, and escalation responsibilities consistently and on time
Interpersonal Skills: Communicates clearly, listens actively, de-escalates concerns, and maintains professionalism with patients and colleagues
Organizing & Planning: Prioritizes call handling, captures accurate information, and maintains complete records
Production: Delivers timely service while supporting accurate payment handling and privacy compliance
Quality Focus: Follows procedures carefully and protects patient information to support reliable service outcomes

Quick Apply

Refine Your Search

patient accounts representative jobs in conroe, tx

Patient Services Representative (100% in office)

Dental Territory Sales Representative - CBCT

Customer Experience Liaison - Guest Relations (Conroe | Hospital Liaison Experience Preferred)

Front Desk / Insurance Verification & Scheduling Representative

Customer Service Representative

Patient Services Representative

Patient Accounts Representative

Patient Benefits Representative Sr

Senior Medical Billing and Revenue Cycle Specialist

Dispensary Associate

Hospice Care Consultant

Supv Central Scheduling

Credit Balance Review Specialist

Patient Access Representative

Psychiatric Nursing Assistant

Billing Rep

Customer Experience Liaison - Guest Relations (Champions | Hospital Liaison Experience Preferred)

Customer Experience Liaison - Guest Relations (Humble/Kingwood)

Bilingual Medical Assistant

Medical Check-Out Representative (Bilingual Preferred)

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