Top 600 Patient experience manager Jobs in Conroe, Tx

System Patient Experience Manager
Crothall Healthcare —The Woodlands, TX
- Full-time
- Background check
- Microsoft Excel
- Microsoft Outlook
- Commuter assistance
- Paid parental leave
Quick Apply
Patient Access Manager
HCA Houston Healthcare Kingwood —Kingwood, TX
- Full-time
- Mid-level
- 3 years
- Experience equivalent to degree accepted
- Employee stock purchase plan
- Disability insurance
Quick Apply
Lead Patient Access Services
Houston Methodist The Woodlands Hospital —The Woodlands, TX
- Full-time
- Acute care
- Word processing
- Writing skills
10d
Pharmacy Relationship Manager
America's Pharmacy Group, LLC —Oak Ridge North, TX
- $85,000 - $100,000 a year
- Contract
- Hybrid work
- Mid-level
- Reliable transportation
- Communication skills
Quick Apply
Clinic Manager
Hanger, Inc. —Spring, TX
- Full-time
- Ability to walk for extended periods
- 5 years
- Windows
- Paid parental leave
- Paid holidays
5d
Physical Therapist (PT)
Adaptive Home Health —Cleveland, TX
- $75 per point
- Weekends as needed
- Physical & Rehabilitation Medicine
- Mid-level
- Driver's License
Quick Apply
Pediatric Physical Therapist or PTA West Humble/East Kenswick *Includes Active Caseload, Sign On & Retention Bonus*
THERAPY 2000 —Humble, TX
- Full-time
- Spanish
- Computer literacy
- Physical & Rehabilitation Medicine
- Mileage reimbursement
- Health insurance
Quick Apply
CT Technologist/Radiologic Technologist - PRN Nights
America’s ER Medical Centers —Cypress, TX
- $46 - $48 an hour
- Part-time
- 5 years
- BLS Certification
- Mid-level
Quick Apply
Manager, Locum Tenens Recruiting & Strategic Accounts
U.S. Physiatry, LLC —The Woodlands, TX
- Full-time
- Marketing
- Physical & Rehabilitation Medicine
- 3 years
Quick Apply
Admissions RN - $1,500 Sign On Bonus
Heart to Heart Hospice —Humble, TX
- Full-time
- Nursing
- RN License
- Mid-level
- Mileage reimbursement
- Paid holidays
Quick Apply
5d
PRN CT Technologist- Weekend Nights
America’s ER Medical Centers —Magnolia, TX
- $46 - $48 an hour
- Part-time
- 5 years
- BLS Certification
- Mid-level
Quick Apply
Admissions RN - $1,500 Sign On Bonus
Heart to Heart Hospice —Humble, TX
- Full-time
- Nursing
- RN License
- Mid-level
- Mileage reimbursement
- Paid holidays
Quick Apply
5d
Operations Administrator (RN)
Houston Methodist The Woodlands Hospital —The Woodlands, TX
- PRN
- Acute care
- Nursing
- RN License
Registered Nurse Hospice Case Manager
Allegiance Hospice —Conroe, TX
- $85,000 - $90,000 a year
- Full-time
- Hybrid work
- Background check
- Spanish
- CPR Certification
- Paid time off
Quick Apply
Physical Therapist (PT) Home Health
TheraCare Home Health —Conroe, TX
- Full-time
- CPR Certification
- Surgery
- BLS Certification
- Continuing education credits
- Mileage reimbursement
Quick Apply
7d
Lead Physical Therapy Assistant
Reliant Rehabilitation —Kingwood, TX
- $37 - $42 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
- Relocation assistance
- Health insurance
Quick Apply
Registered Nurse Supervisor - $2500 Sign on Bonus!
Entrusted Pediatric Home Care —Spring, TX
- Up to $80,000 a year
- Extended hours
- Background check
- CPR Certification
- Nursing
- Mileage reimbursement
- Disability insurance
Quick Apply
13d
Pediatric Speech Language Pathologist - Spring/Klein
THERAPY 2000 —Spring, TX
- Part-time
- Spanish
- Computer literacy
- English
- Mileage reimbursement
- Health insurance
Quick Apply
Registered Nurse RN Clinical Manager
Amedisys —Shenandoah, TX
- $95,000 - $105,000 a year
- Full-time
- CPR Certification
- Nursing
- RN License
- Mileage reimbursement
- Paid parental leave
Speech Language Pathologist SLP Part-time Home Health
Elara Caring —The Woodlands, TX
- $65 - $80 per point
- Part-time
- Up to 50% travel
- Mid-level
- Master's degree
- Paid holidays
- Health insurance
Quick Apply

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System Patient Experience Manager

Crothall Healthcare -
The Woodlands, TX

Quick Apply

Job Details

Full-time

Benefits

Commuter assistance
Paid parental leave
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Paid time off
On-the-job training
Parental leave
Employee assistance program
Vision insurance
Employee discount
Life insurance
Retirement plan
Pet insurance

Qualifications

Coaching
Training & development

Full Job Description

Crothall Healthcare, a Compass Healthcare company, provides specialized, high-quality, innovative, and responsive support services exclusively to the healthcare industry. Crothall serves many of the Top 100 Hospitals throughout its over 900 hospital partners across 46 states. Crothall has been recognized as one of Modern Healthcare’s Best Places to Work and Best Places to Work in Pennsylvania since 2013. Crothall has more than 32,000 team members, with core services include: Environmental Services, Patient Transportation, Patient Observation, Healthcare Facilities Management, Sterile Processing Services, and Ambulatory EVS. Learn more at www.Crothall.com.

Salary:

Other Forms of Compensation: Eligible for annual bonus

Job Summary

Do you enjoy providing outstanding customer service? Working as the System Patient Experience Manager, you will be recognized for those efforts! Responsibilities include coordinating and directing a variety of activities in collaboration with leadership in order to create engaged, safe and positive moments for all patients.

Key Responsibilities:

Tracks financial incentives, penalties, and reporting as tied to patient satisfaction performance for respective unit
Maintains and supports client satisfaction at a level that ensures account retention
Administers required client/customer surveys and responds in a timely and effective manner
Monitors and ensures compliance, progression, and follow-up of any patient satisfaction initiatives
Assists in developing, customizing, and/or monitoring a department/unit patient satisfaction action plan to meet each account’s needs
Participates and adds value to hospital committees as necessary (i.e. Patient Satisfaction Committee, Nursing, Administration, HCAHPS Committee, etc.)
Ensures compliance with all regulatory agencies (CMS, JCAHO)
Increases regional patient satisfaction performance by promoting and monitoring patient satisfaction progress and exploiting marketing success
Maintains an awareness of the patient satisfaction updates and industry conditions including internal and external to the accounts and districts
Works closely with on-site management team to reach operational goals
Participates on monthly conference calls with fellow Patient Experience Managers and operations management to communicate patient experience updates, current trends, and identify opportunities to reward and recognize
Participates in all PE Department learning sessions including monthly educational webinars
Provides recognition for employee when programs are implemented with success
Prepares and implements development and training plans for patient satisfaction success
Composes patient satisfaction reports as needed to management

Preferred Qualifications:

HS diploma/GED or equivalent combination of education and experience; 4 year degree preferred
2-3 years in-servicing experience in customer service training
Hospitality and healthcare experience preferred
3-4 years experience in service-oriented operations
Good coaching and on the job training skills required
Excellent organizational skills and ability to multi-task essential
Proficient in the use of Windows based office software including but not limited to Microsoft Office, Word, Excel, PowerPoint and Outlook
Exhibits initiative, responsibility, flexibility and leadership
Possesses a thorough knowledge of contract administration and office procedures
Fiscal and budgetary skills

Apply to Crothall today!

Crothall is a member of Compass Group USA

Click here to Learn More about the Compass Story

Associates at Crothall are offered many fantastic benefits.

Medical
Dental
Vision
Life Insurance/ AD
Disability Insurance
Retirement Plan
Flexible Time Off
Holiday Time Off (varies by site/state)
Associate Shopping Program
Health and Wellness Programs
Discount Marketplace
Identity Theft Protection
Pet Insurance
Commuter Benefits
Employee Assistance Program
Flexible Spending Accounts (FSAs)
Paid Parental Leave
Personal Leave

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.

https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_Crothall.pdf

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.

Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/

Applications are accepted on an ongoing basis.

Crothall maintains a drug-free workplace.

Req ID: 1552274

Crothall Healthcare

TANEISHA JANEA HAMILTON

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Quick Apply

Refine Your Search

patient experience manager jobs in conroe, tx

System Patient Experience Manager

Patient Access Manager

Lead Patient Access Services

Pharmacy Relationship Manager

Clinic Manager

Physical Therapist (PT)

Pediatric Physical Therapist or PTA West Humble/East Kenswick Includes Active Caseload, Sign On & Retention Bonus

CT Technologist/Radiologic Technologist - PRN Nights

Manager, Locum Tenens Recruiting & Strategic Accounts

Admissions RN - $1,500 Sign On Bonus

PRN CT Technologist- Weekend Nights

Admissions RN - $1,500 Sign On Bonus

Operations Administrator (RN)

Registered Nurse Hospice Case Manager

Physical Therapist (PT) Home Health

Lead Physical Therapy Assistant

Registered Nurse Supervisor - $2500 Sign on Bonus!

Pediatric Speech Language Pathologist - Spring/Klein

Registered Nurse RN Clinical Manager

Speech Language Pathologist SLP Part-time Home Health

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