Top 76 Rep customer service Jobs in Conroe, Tx

Ambulatory Service Rep II - The Woodlands
Optum —Shenandoah, TX
- $18 - $32 an hour
- Full-time
- Spanish
- Word processing
- Basic math
Quick Apply
6d
Customer Svc Rep
OPTIMAL BALANCE PHARMACY LLC —Houston, TX
- $16.50 - $22.00 an hour
- Full-time
- Medical office experience
- HIPAA
- Mid-level
12d
Customer Service Representative
Generator Supercenter of Tomball —Tomball, TX
- $18 - $20 an hour
- Full-time
- Mid-level
- Administrative experience
- QuickBooks
- Disability insurance
- Health insurance
Quick Apply
Ambulatory Services Rep II - Outpatient Cardiology Clinic
Texas Children's Hospital —The Woodlands, TX
- Full-time
- Mid-level
- High school diploma or GED
- Children
Customer Service Representative - State Farm Agent Team Member
Michael Burks - State Farm Agent —Conroe, TX
- $15 - $20 an hour
- Full-time
- Office
- Communication skills
- Entry level
- Paid time off
- Opportunities for advancement
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Conroe 02 (Hwy 105 West/Loop 336) Connect Demo - Selling Demo Rep - Part time
HEB —Conroe, TX
- From $17 an hour
- 8 hour shift
- Hospitality
- 18 years or older
- Sales
Customer Service Rep (08216) 26680 Morgan Cemetery Rd
Domino's Franchise —Cleveland, TX
- Part-time
- High school diploma or GED
- Quick service & fast food restaurant
- Computer skills
Quick Apply
NAPA Auto Parts Counter Sales Rep | FT
NAPA AUTO PARTS —Conroe, TX
- Weekends as needed
- ASE Certification
- 18 years or older
- High school diploma or GED
Quick Apply
7d
Xfinity Retail Sales Associate - Conroe
Blufox Mobile —Conroe, TX
- $35,000 - $65,000 a year
- Overtime
- Residential
- High school diploma or GED
- Reliable transportation
- Paid training
- Dental insurance
Quick Apply
Houston 63 (Riley Fuzzel) Connect Demo - Selling Demo Rep - Part time
HEB —Spring, TX
- From $17 an hour
- 8 hour shift
- Hospitality
- 18 years or older
- Sales
Farmers Insurance Sales Rep
Jose Maravillo Farmers Insurance —Magnolia, TX
- $50,000 - $70,000 a year
- Full-time
- Mid-level
- High school diploma or GED
- Bachelor's degree
- Paid training
- Paid holidays
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8d
Outside Sales Rep
Maverick Windows —Humble, TX
- $750 - $1,500 a week
- Weekends as needed
- Ability to walk for extended periods
- High school diploma or GED
- In-person
- Paid training
- Health savings account
Quick Apply
Solar Sales Rep
Empower Home Services —Houston, TX
- Background check
- 18 years or older
- High school diploma or GED
Quick Apply
B2B Sales Executive
Solid Foundation Financial LLC —Texas
- $75,000 - $120,000 a year
- Full-time
- High school diploma or GED
- Travel
- US work authorization
- Health insurance
- Dental insurance
Quick Apply
Harpers Trace Sanitation - Total Store Sanitation Rep - Part Time
HEB —Conroe, TX
- From $17 an hour
- 8 hour shift
- 18 years or older
- Maintenance
- Ability to climb stairs
Customer Service Rep(09232) - 22800 Highway 242
Domino's Franchise —New Caney, TX
- Full-time
- Quick service & fast food restaurant
- Entry level
- Opportunities for advancement
- Flexible schedule
Quick Apply
Hybrid Warehouse and Customer Support Rep
EMSER TILE LLC —Spring, TX
- $18 - $25 an hour
- Full-time
- Background check
- Basic math
- Maintenance
Quick Apply
Magnolia 01 (FM1488/Tamina Rd) Deli - Food Service Rep - Part time
HEB —Magnolia, TX
- From $17 an hour
- Extended hours
- 18 years or older
- Writing skills
- Ability to climb stairs
Magnolia 01 (FM1488/Tamina Rd) Service - Service Rep (Parking Lot Attendant) - Part time
HEB —Magnolia, TX
- From $15.50 an hour
- 8 hour shift
- Sanitation
- Outdoor work
- Entry level
4d
Sales Support Rep Part-Time
Victra - Verizon Wireless Premium Retailer —Conroe, TX
- From $11.50 an hour
- Part-time
- 18 years or older
- High school diploma or GED
- US work authorization
- Paid training
- Opportunities for advancement
Quick Apply
9d

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Ambulatory Service Rep II - The Woodlands

Optum -
Shenandoah, TX

Quick Apply

Job Details

Full-time
$18 - $32 an hour
6 days ago

Qualifications

Word processing
Basic math
In-person customer service
Employee relationship building
Windows
High school diploma or GED
Clinical confidentiality policies

Full Job Description

Explore opportunities with Kelsey-Seybold Clinic, part of the Optum family of businesses. Work with one of the nation's leading health care organizations and build your career at one of our 40+ locations throughout Houston. Be part of a team that is nationally recognized for delivering coordinated and accountable care. As a multi-specialty clinic, we offer care from more than 900 medical providers in 65 medical specialties. Take on a rewarding opportunity to help drive higher quality, higher patient satisfaction and lower total costs. Join us and discover the meaning behind Caring. Connecting. Growing together.

The ASR II is responsible for providing assistance to patients in a friendly and courteous manner. The ASR II is responsible for check-in and check-out functions, including registration and cashiering. The ASR II must maintain a neat and professional appearance and an organized work area.

Primary Responsibilities:

30% 1b. Customer Service: Commits to collaborative interaction with patients to achieve excellent customer service and high levels of satisfaction. Endorses mutual respect amongst all members of the healthcare team. Practices positive guest/peer relationships and works with others to promote an efficient and effective team. Demonstrates a positive attitude and understands how this relates to creating a caring environment and a favorable impression regarding KSC commitment to the welfare of our patients
40% 2b. Front Desk Operations: Provides assistance to patients so that the patient can be processed quickly and efficiently and to ensure that accurate information is obtained and conveyed to the patient including: Relaying information regarding wait time to patients. Answering questions and provides assistance to patients either directly or by referring them to the appropriate person/department. Assisting with filling out forms and paperwork required by the clinic. Updating patient demographics and insurance information in Epic. Obtaining necessary corporate accounts/Worker's Compensation information and ensure proper billing and reporting, including printout of account information and employer instructions. Processes check-in and check-out in Epic system allowing for immediate charge entry into the accounts receivable system. Requires knowledge of all Epic functions. Collects appropriate fees, co-pays, deductibles and co-insurance amounts as determined and documented by the financial review personnel. Issues receipts for all monies received. Performs reconciliation procedures in Epic system within 48 hours of date of service, ensuring that accurate charge capture and all revenue generating patient encounters have been closed. Processes registration of new patients including name search, pseudo number conversion and account set up with insurance, demographic information and scans insurance card into Epic. Schedules appointments in the computer system following clinic standards and procedures. Schedules ancillary appointments providing instructions and preps when necessary. Confirms future appointments one day in advance of appointment or as directed by site management
10% 3b. PBX Operations: Answers, screens and directs incoming calls according to PBX standards and procedures. Provides assistance to patients so that patient inquiries can be processed quickly and efficiently to ensure that accurate information is obtained and conveyed to the patient including: referring patients to appropriate departments, relaying information regarding phone wait times, answering questions and providing assistance either directly or by referring them to the appropriate person/department. Reports internal and external complaints to Coordinator, Supervisor or Clinic Administrator in a timely manner. Activates and cancels call forwarding to/from the Contact Center at the scheduled times. Takes messages as needed in a complete, concise manner with all required information. Maintains an updated list of all physicians, departmental and internal extensions
15% 4b. Cash Control: Performs cash control procedures for daily accounting of opening cash drawer and balancing of end of day totals
5% 5b Performs other duties as assigned by the site manager

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

High School diploma or G.E.D
1+ years of direct face to face customer service experience
1+ years of cash handling or collections experience
6+ months experience in a customer facing role within a medical office, healthcare setting or other service-related industry OR 1+ years KSC ASR I with 6 months ASR II cross-training experience and the successful completion of Epic Front Desk Training OR 1+ years KSC CBO, Managed Care or Contact Center experience
Experience with computers and Windows based software including Word and Excel
Knowledge of customer service principles and practices
Proven excellent verbal and written communication skills
Proven basic Math ability
Proven ability to maintain strict confidentiality of all personal/health sensitive information
Proven ability to effectively handle challenging situations and to balance multiple priorities

Preferred Qualifications:

Associate or bachelor's Degree in related field
2+ years of working in a physician, hospital, or medical office environment to include patient registration, appointment scheduling or medical billing
2+ years of insurance and /or managed care experience to include insurance verification and the ability to identify, understand and
communicate plan details to patients with HMO, PPO, EPO, Medicare Advantage and other plans
2+ years of direct face to face customer service experience
1+ years of cash handling or collections experience in a medical office setting
EMR/Epic experience
Proven basic calculator skills
Proven bilingual- English/Spanish

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $18.00 - $32.00 per hour based on full-time employment. We comply with all minimum wage laws as applicable.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

OptumCare is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Quick Apply

Refine Your Search

rep customer service jobs in conroe, tx

Ambulatory Service Rep II - The Woodlands

Customer Svc Rep

Customer Service Representative

Ambulatory Services Rep II - Outpatient Cardiology Clinic

Customer Service Representative - State Farm Agent Team Member

Conroe 02 (Hwy 105 West/Loop 336) Connect Demo - Selling Demo Rep - Part time

Customer Service Rep (08216) 26680 Morgan Cemetery Rd

NAPA Auto Parts Counter Sales Rep | FT

Xfinity Retail Sales Associate - Conroe

Houston 63 (Riley Fuzzel) Connect Demo - Selling Demo Rep - Part time

Farmers Insurance Sales Rep

Outside Sales Rep

Solar Sales Rep

B2B Sales Executive

Harpers Trace Sanitation - Total Store Sanitation Rep - Part Time

Customer Service Rep(09232) - 22800 Highway 242

Hybrid Warehouse and Customer Support Rep

Magnolia 01 (FM1488/Tamina Rd) Deli - Food Service Rep - Part time

Magnolia 01 (FM1488/Tamina Rd) Service - Service Rep (Parking Lot Attendant) - Part time

Sales Support Rep Part-Time

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