The Mortgage Processor is responsible for reviewing, preparing, and verifying loan documentation to ensure accuracy and completeness throughout the mortgage process. This role involves coordinating with loan originators, borrowers, and third-party vendors to facilitate timely closings. The Processor ensures compliance with company policies, lender guidelines, and regulatory requirements while maintaining a high level of customer service.
High school diploma or equivalent education required.
Minimum one year of mortgage processing experience required.
Strong knowledge of loan products, underwriting guidelines, and regulatory requirements.
Excellent attention to detail and organizational skills.
Strong problem-solving abilities and the ability to troubleshoot loan file issues.
Effective communication skills to collaborate with internal teams and external partners.
Proficient in Microsoft 365. Experience using Encompass or similar loan origination software.
Ability to manage multiple tasks in a fast-paced environment and meet deadlines.
Strong customer service skills with a proactive and professional approach.
Willingness to work occasional overtime as needed to meet business demands.
Essential Job Functions include, but are not limited to:
Manage a minimum pipeline of 25 loans monthly, ensuring efficient processing and timely closings.
Review new loan files within 48 business hours for accuracy and completeness.
Order and track verifications, appraisals, title work, and FHA Case Numbers.
Act as a liaison between loan originators, borrowers, underwriters, and closing agents to resolve loan-related issues.
Pre-underwrite loan files to ensure all necessary supporting documentation is obtained.
Collect, submit, and clear all underwriting and funding conditions.
Review loan applications (1003) for accuracy and completeness.
Follow up on outstanding documentation to ensure timely processing.
Prepare and distribute pipeline and aging reports to loan originators.
Ensure compliance with all regulatory requirements and company policies.
Coordinate closing dates and locations with all parties involved.
Review final loan documents, including the Closing Disclosure, to confirm accuracy before closing.
Issue Statements of Credit Denial when necessary, following regulatory guidelines.
Maintain confidentiality and securely handle sensitive borrower information.
Support process improvements and identify opportunities to enhance efficiency.
Perform additional duties as assigned
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, efforts, or working conditions associated with a job.
Working Conditions Information:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently required to sit and talk or hear. The employee is often required to walk; use hands to finger, handle, or operate computers, objects, tools, or controls; and reach with hands and arms. Specific vision abilities required by this job include close vision and the ability to adjust focus.
This job description is not a contract of employment. The employer, in its sole discretion, may modify or adjust the position to meet the organization’s changing needs.
NFM Lending, Inc. is an equal-opportunity employer. We value diversity and do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. NFM believes success is created by a diverse workforce of individuals with different ideas, strengths, interests, and cultural backgrounds.
The range provided reflects the expected compensation for this role and is considered a general guideline. Actual compensation will be decided based on factors such as geographic location, skills, education, experience assessed during the interview process, and internal pay equity. Compensation may also include incentives such as per-file bonuses and discretionary bonuses as applicable to the role.
Qualifying employees are eligible to participate in our Total Rewards program. Additional information can be found by clicking on the following link: Benefits and Total Rewards
