Top 1172 Service quality manager Jobs in Conroe Tx

Account Manager
TWFG Insurance —The Woodlands, TX
- $20 - $21 an hour
- Overtime
- Background check
- Computer literacy
- Writing skills
- Health insurance
- Dental insurance
Quick Apply
Finance Manager
THIScar —Tomball, TX
- $150,000 - $300,000 a year
- Full-time
- Background check
- Dealership
- Customer service
- Health insurance
- Dental insurance
Quick Apply
Event Manager Texas
Walters Hospitality —Montgomery, TX
- $17 - $19 an hour
- Part-time
- Background check
- Ability to walk for extended periods
- Mid-level
- 401(k) 4% Match
- 401(k) matching
Quick Apply
10d
Sales and Event Manager
Big Air North Houston —Houston, TX
- $50,000 - $70,000 a year
- Part-time
- Customer service
- Mid-level
- Contracts
Quick Apply
Case Manager Residential Treatment Center
Inspirational Hope House —Conroe, TX
- $45,000 - $47,000 a year
- Full-time
- Background check
- Writing skills
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Fleet Manager
Confidential —Conroe, TX
- $100,000 - $120,000 a year
- Full-time
- CDL
- Bachelor's degree
- Business Administration
- Health insurance
- Dental insurance
Quick Apply
Community Manager-Evergreen at Sterling Ridge
29th Street —The Woodlands, TX
- $75,000 - $80,000 a year
- Full-time
- Microsoft Excel
- Mid-level
- Residential
- Paid holidays
- Disability insurance
Quick Apply
Manager, Assistant Plant
Ball Corporation —Conroe, TX
- $115,000 - $164,300 a year
- Customer service
- Engineering
- Mid-level
- Relocation assistance
Quick Apply
Operations Manager
EōS Fitness —Conroe, TX
- $65,000 a year
- Full-time
- Background check
- Computer literacy
- Writing skills
- Paid holidays
- Dental insurance
Quick Apply
Store Manager - Woodlands
Dr. Martens —Houston, TX
- $60,000 - $68,000 a year
- Weekends as needed
- Writing skills
- Merchandising
- Mid-level
- Flexible spending account
- Paid time off
Quick Apply
(USA) Produce Lead
Sam's Club —Conroe, TX
- $21 - $29 an hour
- 18 years or older
- High school
- Sales
- Paid jury duty
- Disability insurance
12d
Cabinetry Finishing Manager
Wisenbaker Builder Services —Houston, TX
- Full-time
- ERP systems
- Mid-level
- 3 years
Quick Apply
Lagoon Site Supervisor
H2 Lagoon Solutions —Stagecoach, TX
- $18 - $22 an hour
- 8 hour shift
- Mid-level
- High school diploma or GED
- Ability to lift 50 pounds
- Paid time off
- Opportunities for advancement
Quick Apply
10d
Operations Manager
Walters Hospitality —Montgomery, TX
- $50,000 - $65,000 a year
- Weekends as needed
- Background check
- Ability to walk for extended periods
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
10d
Assistant Nurse Manager - SICU/Trauma, FT/Nights
Memorial Hermann Health System —The Woodlands, TX
- Full-time
- Nursing
- RN License
- BLS Certification
Strategic Account Manager - Data Centers, Commercial Roofing
Amrize —Texas
- Full-time
- Remote
- 5 years
- Engineering
- Product management
- Paid parental leave
- Health savings account
Strategic Account Manager - Cold Storage, Commercial Roofing
Amrize —Texas
- Full-time
- Remote
- 5 years
- Engineering
- Product management
- Paid parental leave
- Health savings account
Registered Nurse / Patient Care Manager, Home Health
AccentCare, Inc. —The Woodlands, TX
- $90,000 - $105,000 a year
- Full-time
- Nursing
- RN License
- Mid-level
- Health savings account
- Paid holidays
Quick Apply
1d
Case Manager (RN) - PRN
Houston Methodist The Woodlands Hospital —The Woodlands, TX
- Weekends as needed
- Acute care
- Nursing
- Microsoft Excel
1d
Nurse Manager RN Acute Inpatient
HCA Houston Healthcare Kingwood —Kingwood, TX
- Full-time
- Mid-level
- Leadership
- 2 years
- Employee stock purchase plan
- Disability insurance
Quick Apply

I want to receive the latest job alert for service quality manager in conroe tx

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Account Manager

TWFG Insurance
The Woodlands, TX

Quick Apply

Job Details

Full-time
$20 - $21 an hour

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
401(k) matching

Qualifications

Computer operation
Customer communication
Teamwork
Property & Casualty License
High school diploma or GED
Attention to detail
Insurance sales

Full Job Description

Position Summary

Represent the company in a professional, courteous manner by providing excellent customer service to prospective clients, policyholders and other departments in the organization. Assist producers in servicing potential and existing clients by providing quotes, re-shopping business, processing endorsements, providing proof of insurance, taking payments, answering billing questions and performing other service work.

Essential Responsibilities

Retain business by calling out on all renewals and cancels to keep business in-force with agency/company. – 70%
Review current customer insurance accounts to identify additional insurance needs and cross-sell additional products. – 15%
Provide education and answers to prospective clients and existing policyholders regarding insurance coverages. – 10%
Create and provide quotes for new business, endorsements and renewals for various lines of business. – 5%

Key Internal & External Partners

Agents
Carriers
Internal TWFG department teammates

Key Performance Indicators (KPIs)

Client Retention at or above 91%
Cross-sell existing clients to replace cancelled policies within your book of business

Education & Experience

High School degree or GED and P&C agent license. Prefer 2-3 years insurance agency experience.
Skills
Strong computer skills paired with solid customer service and listening skills.
Able to multi-task and switch gears as needed to adapt to changes, delays or unplanned events.
Able to work long hours when necessary to meet goals.
Demonstrate ability to accept responsibility for own actions and follow through on commitments.
Enjoy working in a team environment and achieving daily goals.

Certifications/Licenses

Property & Casualty Insurance License (Required)
Life/Health Insurance License (Preferred)

Behavioral Competencies

Pride and Ownership: Take Pride and Ownership in work you deliver
Customer Service: Deliver personalized, friendly and engaging service
Dependability: Follows through on responsibilities and maintains consistent work quality.
Teamwork: Work collaboratively with co-workers to ensure timely and accurate commission processing

Technical Competencies

Technical Proficiency: Solid working knowledge of systems – agency management system, comparative rater and carrier underwriting systems.
Communications: Strong verbal and written communication skills using high emotional intelligence when working with agents, carriers, and internal team members.
Accuracy & Attention to Detail: Maintains high standards when entering and reconciling data.
High Volumes & Fast Pace: Comfortable handling high volumes of data in a fast-paced environment.
Time Management: Prioritizes tasks to meet department deadlines and processing cycles.
Adaptability: Shift priorities, manage multiple responsibilities, and adapt to changes quickly.
Problem Solving: Identifies discrepancies quickly and take corrective action or escalation appropriately.

Work Environment & Physical Requirements

Office setting onsite
Ability to remain in a stationary position for prolonged periods
Ability to operate a computer and standard office equipment
Ability to lift to 10–20 lbs. (paper boxes, office supplies)
Visual acuity required for reviewing financial data
Standard office noise levels
Minimal Travel requirements
Work Schedule: Monday–Friday, 8:00 AM–5:00 PM
Overtime as required & approved

Equal Employment Opportunities

TWFG is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other protected characteristic.

Disclaimer

This job description is not intended to cover all activities, duties, responsibilities and standards of the position and may change at any time with or without notice. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.

TWFG (NASDAQ: TWFG) is a high-growth, independent distribution platform for personal and commercial insurance in the United States and represents hundreds of insurance carriers that underwrite personal lines and commercial lines risks. For more information, please visit twfg.com.

Pay: $20.00 - $21.00 per hour

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance

Application Question(s):

Please answer all questions. Only candidates who answer all questions will be considered. This position is based on site in The Woodlands, Texas, Monday–Friday, 8:00 AM–5:00 PM. Are you interested in a 5‑day, on‑site position?

Yes / No

Are you currently authorized to work in the United States for any employer?

Yes / No

This position does not offer employment‑based visa sponsorship now or in the future. Will you require visa sponsorship (e.g., H‑1B, TN, E‑3) at any time?

Yes / No

This role is paid per hour. What are your hourly compensation expectations for this role?
Do you currently hold an active Property & Casualty (P&C) insurance license?

Yes | No | In Progress

How many years of experience do you have working in an insurance agency?

How comfortable are you retaining clients, handling renewals, and calling customers to prevent cancellations?

Not Comfortable | Somewhat Comfortable | Very Comfortable

What is your level of experience creating insurance quotes, endorsements, and renewals?

No Experience | Limited | Moderate | Extensive

How comfortable are you communicating with insurance carriers and underwriters?

Not Comfortable | Somewhat Comfortable | Very Comfortable

Which best describes your experience using agency management systems and comparative raters?

No Experience | Some Experience | Intermediate | Advanced

How comfortable are you managing high volumes of work in a fast‑paced environment?

Not Comfortable | Somewhat Comfortable | Very Comfortable

How comfortable are you working closely with producers, agents, and internal teams?

Not Comfortable | Somewhat Comfortable | Very Comfortable

Do you currently hold a Life & Health insurance license, or do you have prior experience servicing Life and/or Health insurance products?

☐ Active Life & Health License
☐ Prior Life & Health Experience (not currently licensed)
☐ No Life & Health License or Experience

What is your level of experience working with Commercial Lines insurance (e.g., servicing policies, endorsements, renewals, or quoting)?

☐ No Commercial Lines Experience
☐ Limited Exposure
☐ Moderate Experience
☐ Extensive Commercial Lines Experience

Work Location: In person

Quick Apply

Refine Your Search

service quality manager jobs in conroe tx

Account Manager

Finance Manager

Event Manager Texas

Sales and Event Manager

Case Manager Residential Treatment Center

Fleet Manager

Community Manager-Evergreen at Sterling Ridge

Manager, Assistant Plant

Operations Manager

Store Manager - Woodlands

(USA) Produce Lead

Cabinetry Finishing Manager

Lagoon Site Supervisor

Operations Manager

Assistant Nurse Manager - SICU/Trauma, FT/Nights

Strategic Account Manager - Data Centers, Commercial Roofing

Strategic Account Manager - Cold Storage, Commercial Roofing

Registered Nurse / Patient Care Manager, Home Health

Case Manager (RN) - PRN

Nurse Manager RN Acute Inpatient

I want to receive the latest job alert for service quality manager in conroe tx

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected