Top 142 Client services coordinator Jobs in Conshohocken, Pa

Patient Services Coordinator
Penn Medicine —Springfield, PA
- Full-time
- Mid-level
- 3 years
- Master's degree
- Tuition reimbursement
Quick Apply
13d
Client Coordinator
Allure Aesthetics —King of Prussia, PA
- $22 - $23 an hour
- Full-time
- Inventory management
- Administrative experience
- High school diploma or GED
- Paid holidays
- Health insurance
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Service Coordinator
Pathways to Housing PA —Philadelphia, PA
- From $43,000 a year
- Email
- Nursing
- Clean driving record
- Management
- Health savings account
- Health insurance
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Field Service Coordinator
Confidential —Levittown, PA
- $28 - $35 an hour
- Full-time
- Background check
- Microsoft Outlook
- Mid-level
- Health insurance
- Dental insurance
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Registered Nurse/Service Coordinator
Pathways to Housing PA —Philadelphia, PA
- $76,000 a year
- Part-time
- Nursing
- Clean driving record
- Vital signs
- Travel reimbursement
- Health insurance
Quick Apply
Long Term Substitute Special Education Service Coordinator for Early Intervention
Delaware County Intermediate Unit —Broomall, PA
- From $59,947 a year
- Full-time
- School experience
- 5 years
- Mid-level
- Health insurance
- Tuition reimbursement
Student Support Services Coordinator
The Clock Tower Schools —Glen Mills, PA
- Part-time
- Background check
- Pass drug screening
- High school diploma or GED
- Health insurance
- Dental insurance
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Social Services Coordinator - Housing Support Services (5809)
Center for Family Services —Philadelphia, PA
- $21 - $24 an hour
- Part-time
- Customer service
- Computer literacy
- Pass drug screening
- Health insurance
- Dental insurance
Service Coordinator -PT
SIMPSON SENIOR SERVICES —Philadelphia, PA
- Part-time
- Mid-level
- Bachelor's degree
- Psychology
- Food provided
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Maintenance Director/Building Services Coordinator - Arden Courts Wilmington
Arden Courts —Wilmington, DE
- $28 - $32 an hour
- Full-time
- English
- Mid-level
- High school diploma or GED
- Paid holidays
- Health insurance
Resident Services Coordinator (Maintenance)
SDK Millbridge Gardens —Clementon, NJ
- $20 - $22 an hour
- Full-time
- Background check
- Residential
- Microsoft Office
- Health savings account
- Disability insurance
Quick Apply
Project Services Coordinator
Colliers Engineering & Design —Conshohocken, PA
- Full-time
- English
- Mid-level
- Office
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Workplace Services Coordinator - Philadelphia
CLEAR GLOBAL SOLUTIONS, LLC —Philadelphia, PA
- $29 an hour
- Full-time
- Mid-level
- Office
- Administrative experience
- Paid holidays
- Disability insurance
Quick Apply
Healthcare Customer Service Coordinator
IVI RMA North America —Wayne, PA
- $22 - $24 an hour
- Urgently hiring
- High school diploma or GED
- Analysis skills
- Organizational skills
- AD&D insurance
- Paid holidays
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Early Intervention Service Coordinator/Caseworker EI
Montgomery County Pennsylvania —Norristown, PA
- $25.54 - $34.06 an hour
- Full-time
- Experience working with individuals with disabilities
- Mid-level
- Driver's License
5d
Client Account Services Coordinator
Ballard Spahr LLP —Philadelphia, PA
- $62,000 - $65,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Research
Patient Services Coordinator
PT Solutions Physical Therapy —Hatboro, PA
- $18 - $20 a year
- Full-time
- Private practice
- Customer service
- HIPAA
- Paid time off
Quick Apply
Tenant Services Coordinator
Balashine Properties —Blue Bell, PA
- From $19 an hour
- Part-time
- Microsoft Outlook
- Customer service
- Mid-level
- Flexible schedule
Quick Apply
7d
Client Account Coordinator
Impact Bio —Newtown, PA
- Remote
- Mid-level
- Bachelor's degree
- Organizational skills
- Health insurance
- Dental insurance
Quick Apply
Patient Services Coordinator
Chester County Dentistry for Children —West Chester, PA
- Full-time
- Dental office
- High school diploma or GED
- Organizational skills
- Paid holidays
- Health insurance
Quick Apply

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Patient Services Coordinator

Penn Medicine -
Springfield, PA

Quick Apply

Job Details

Full-time
13 days ago

Benefits

Tuition reimbursement

Qualifications

High school diploma or GED

Full Job Description

Description

Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines.

Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life's work?

Entity: Clinical Care Associates (CCA) - Penn Primary Care (PPC) and Penn Specialty Practices (PSP) of Penn Medicine Medical Group (PMMG)

Department: Family Medicine

Location: Springfield, PA

Hours: Full-Time

Summary:

The Patient Services Coordinator (PSC) assists the manager and/or physicians in maintaining a patient/customer focus, supports the delivery of high quality care, shares a passion for patient and customer centered care, and assists in meeting or exceeding patient satisfaction and financial/operational targets. In addition to performing the duties of a Patient Services Associate (check in/out, patient registration, appointment scheduling, referrals/pre-authorizations), the PSC will be expected to oversee the daily schedule and operations of an assigned area/group. The PSC serves as the APM expert and the liaison between staff and Managers/Physicians to ensure daily performance expectations are communicated and met. In the absence of the manager, the PSC may take on additional responsibilities.

Responsibilities:

Coordinator Accountabilities: Ensure self and assigned area(s) are compliant with all applicable federal, state, and local regulatory standards (ex TJC, DOH, FDA, HIPAA, etc) Manage the day-to-day planning, operations and problem solving for assigned areas – ensure daily schedule, staffing needs, and performance metrics are met. Communicates changes appropriately. Develops and maintains APM templates and master schedules Oversight of AHIQA. Runs regular financial reports and works towards reconciliation. Resolves work queues and/or issues from front-end reports. Proactively prioritizes recovery of missing charges. Generates/runs reports to monitor and coach real-time performance against pre-established expectations/metrics. May be responsible for gathering information for performance reviews. Act as the communication link between the group he/she is leading, and management. Disseminates information to the group and forwards information back up to management. Effectively works with manager and providers to establish, implement, and maintain practice policies, procedures and efficient systems that support daily operations. Assists staff in resolving difficult patient situations or complaints Participates in the interviewing process and oversees the training of new hires. Perform surgery scheduling, as needed/required by the practice. May provide administrative support to physicians or manager(s).
Patient Service Associate Responsibilities: Strives to understand and anticipate patient needs, manages service recovery efforts when needed, enlisting management assistance as appropriate, identifies opportunities to improve the patient experience. As per practice/department protocols and/or measurements: answer phones in a timely manner, manage/handle patient requests and route appropriately, retrieve voicemails in a timely manner, take accurate and thorough messages and route appropriately through EMR. Schedule patient appointments (on phone or in person) by determining reason for visit, following established schedules and protocols, using appropriate billing area/appointment location, communicating changes and confirming appointments, and, as needed, offering alternative and canceling/rescheduling appointments. Responsible for arriving/departing activities of patient at practice and performs point of service activities: collects copays and records accurately, obtains necessary signatures/forms, obtains insurance cards and referrals/authorizations, updates appointment status in EMR, and finalizes all check-out procedures. Communicates with patients regarding patient flow and wait times – keeps manager aware of potential issues as they arise. Issues referrals and obtains pre-authorizations for patients as required and as per protocol. Maintains up to date knowledge of insurance requirements pertinent to patient service and billing procedures: including basic knowledge of all managed care plans and which insurers require a copayment or referral. Validates patient demographic/insurance information and/or registers new patients into EMR using established protocols. Records receipts accurately to ensure end of day reconciliation; participates in cash reconciliation delineations. Resolves work queues and/or issues from front-end reports; proactively prioritizes recovery of missing charges. Orders supplies for the office and generates front-end process reports as requested.
Access Center Accountabilities (if applicable): Coordinates clinical and administrative aspects of the new patient scheduling encounter. Perform within the expected outcome of the Automated Call Distribution (ACD) environment. Solves telephone issues and timely reports problems related to volume to manager. Follow established downtime procedures for registration As needed: assist with coverage of POS and Pre-Processing Areas, create/mail new patient packets, appointment ‘bumping’, wait list scheduling, resource scheduling, and team scheduling.

Education or Equivalent Experience:

H.S. Diploma/GED (Required)
3+ years' medical office experience (Required); Advanced degree (Associate's, Bachelor's, Master's) may be considered in lieu of experience.

We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives.

Live Your Life's Work

We are an Equal Opportunity employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law.

Quick Apply

Refine Your Search

client services coordinator jobs in conshohocken, pa

Patient Services Coordinator

Client Coordinator

Service Coordinator

Field Service Coordinator

Registered Nurse/Service Coordinator

Long Term Substitute Special Education Service Coordinator for Early Intervention

Student Support Services Coordinator

Social Services Coordinator - Housing Support Services (5809)

Service Coordinator -PT

Maintenance Director/Building Services Coordinator - Arden Courts Wilmington

Resident Services Coordinator (Maintenance)

Project Services Coordinator

Workplace Services Coordinator - Philadelphia

Healthcare Customer Service Coordinator

Early Intervention Service Coordinator/Caseworker EI

Client Account Services Coordinator

Patient Services Coordinator

Tenant Services Coordinator

Client Account Coordinator

Patient Services Coordinator

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