Reports to the Director. Responsible for providing a safe, secure, and effective environment of care. Generally assigned to the Emergency Trauma Center (ETC), this environment is sustained by monitoring Hospital facilities, properties, and functions to protect property, patients, visitors, and employees from hazardous conditions, physical harm, trespassing, vandalism, sabotage, fire, and/or theft. Directs visitors, patients, and employees to appropriate location(s), and intervenes to prevent and control patient, visitor, and/or employee disturbances.
MISSION, VALUES and SERVICE GOALS
- MISSION: We deliver outstanding care, inspire health, and connect with heart.
- VALUES: Trust. Respect. Integrity. Compassion.
- SERVICE GOALS: Personally connect. Keep everyone informed. Be on their team.
Provides Hospital security by:
- Monitoring the ETC activities of patients, visitors, staff, and others to ensure, as much as possible, a safe work environment. Inspecting equipment, doors, windows, and gates to determine that they are secure.
- Responding to emergency situations throughout the Hospital property such as fire, disturbances, accidents, criminal activity, disasters, bomb searches, etc. and involving external resources or agencies as necessary. Enforcing security procedures and maintaining a log of activities during such incidents. Conducting investigations and generating reports as deemed appropriate and/or necessary.
- Responding to duress alarms, parking lot call boxes, building alarms, door alarms, and patient behavioral health related requests for assistance.
- Restricting access to visitors and staff in accordance with current Hospital policy and regulating parking in Hospital lots.
- Summoning external law enforcement agencies as appropriate.
- Initiating and coordinating the ETC Lock Down Procedure, jointly with the ETC Physician and Charge Nurse, in the event of receiving a patient that was the victim of a violent crime.
Supports Department functions by:
- Providing escort services for employees, visitors, and patients throughout the Hospital campus.
- Enforcing parking rules and regulations in Hospital lots, mainly the ETC parking areas.
- Conducting screening of individuals entering the ETC, limiting access to the facility as appropriate, and aiding as requested.
- Conducting preliminary investigations on incidents occurring in the ETC and at the Hospital and submitting appropriate reports. Documenting all routine functions and duties on a daily activity report. Reporting accidents, hazards, and other incidents as appropriate.
- Testifying during hearings and other legal proceedings, presenting information and accounts on incidents which have occurred on the Hospital's property, as required.
Ensures Hospital safety by:
- Reporting observed safety hazards and unsafe conditions of facilities.
- Initiating emergency response procedures and alarms, as appropriate, in the ETC and throughout the Hospital facility and grounds, utilizing safety equipment to correct or control the incident.
- Maintaining knowledge and compliance of safety and security related policies and procedures.
- Participating in drills, training, and education as deemed appropriate, participating in evaluation, review, and quality improvement processes of the department and Security Management Plan.
- Completing mandatory in-services and training sessions as required.
- Maintaining equipment and property as necessary and/or as assigned.
Performs other functions to maintain personal competence and contribute to the overall effectiveness of the department by:
- Completing other job-related duties and projects as assigned.
ORGANIZATIONAL RESPONSIBILITIES
Associate complies with the following organizational requirements:
- Attends and participates in department meetings and is accountable for all information shared.
- Completes mandatory education, annual competencies, and department specific education within established timeframes.
- Completes annual employee health requirements within established timeframes.
- Maintains license/certification, registration in good standing throughout fiscal year.
- Direct patient care providers are required to maintain current BCLS (CPR), and other certifications as required by position/department.
- Consistently utilizes appropriate universal precautions, protective equipment, and ergonomic techniques to protect patient and self.
- Adheres to regulatory agency requirements, survey process and compliance.
- Complies with established organization and department policies.
- Available to work overtime in addition to working additional or other shifts and schedules when required.
Commitment to Beacon's six-point Operating System, referred to as The Beacon Way:
- Leverage innovation everywhere.
- Cultivate human talent.
- Embrace performance improvement.
- Build greatness through accountability.
- Use information to improve and advance.
- Communicate clearly and continuously.
Education and Experience
- The below level of knowledge, skills, and abilities are normally acquired through the successful completion of one of the following: Two years of police experience. Two to three years of industrial or health care security experience with evidence of training in laws of arrest, detention, and rules of evidence. Some criminal justice, police administration, or related field of education combined with one to two years of industrial or health care security. Two years of military police experience and one year of industrial or health care security experience.
Knowledge & Skills
- Requires current license to carry a handgun in the State of Michigan or reciprocal state or currently employed as a Law Enforcement Officer in the state of Michigan.
- Requires the successful completion of an initial basic firearms safety and training course, followed by a minimum frequency of an annual handgun proficiency qualifications course.
- Requires knowledge of general surveillance techniques and closed-circuit television; the "rights" of citizens regarding search, seizure, investigations, and detention.
- Demonstrates the interpersonal and communication skills (both verbal and written) necessary to interact with employees, patients, visitors, law enforcement agencies, and others, and to complete appropriate paperwork.
- Requires the computer knowledge necessary to accurately prepare incident reports, forms, and complete other functions and services.
Working Conditions
- May be exposed to weather conditions (rain, show, etc.).
- May be exposed to potentially dangerous situations.
- Specialized training and knowledge may reduce the potential for injury when resolving disturbances and responding to alarms.
Physical Demands
- Requires the physical ability and stamina (i.e., to stand for prolonged periods of time, climb stairs, restrain individuals, be outside in inclement weather, etc.) to perform the essential functions of the position.
