Lease Up SpecialistPosition SummaryReap Management is seeking a driven, high-energy Lease Up Specialist to help lead the lease-up of one of our communities. This is not a traditional leasing role — we are looking for a true sales professional who is motivated by performance, thrives in a fast-paced environment, and wants to maximize earning potential through aggressive commissions and bonuses.This is a salaried role with a highly aggressive commission structure designed to reward leasing performance and occupancy growth. Top performers have the opportunity to earn substantial monthly commissions and milestone bonuses tied directly to property performance. This position offers uncapped commission and bonus potential for high-performing individuals who consistently exceed leasing and occupancy goals.The ideal candidate is competitive, organized, confident closing prospects, and capable of creating urgency while delivering a high-level customer experience. We are looking for someone who can generate traffic, convert leads, overcome objections, and drive occupancy while maintaining qualification and compliance standards.
Impact
- Drive occupancy growth and help stabilize the community
- Convert leads into leases through strong sales execution and follow-up
- Deliver an exceptional prospect and resident experience
- Support resident retention and renewal efforts
- Contribute to the overall success and visibility of the property
Responsibilities
- Greet, tour, and close qualified prospective residents
- Provide exceptional customer service to both current residents and prospective residents alike.
- Serve as part of the solution for resident concerns and day-to-day operational matters as they arise, assisting with issue resolution in a professional and timely manner.
- Maintain consistent and aggressive prospect follow-up
- Convert phone calls, walk-ins, and internet leads into leases
- Process income, rental, and employment verification to ensure qualification standards are met
- Conduct outreach marketing and participate in resident and marketing events
- Maintain accurate CRM and leasing traffic documentation
- Assist with social media marketing and online engagement
- Ensure the leasing office, clubhouse, and model units remain tour-ready at all times
- Conduct property walks and report curb appeal concerns
- Participate in resident retention and renewal efforts
- Collaborate with management on leasing strategy and traffic generation initiatives
- Participate in weekly leasing funnel accountability meetings and be prepared to present individual leasing performance, conversion ratios, traffic results, follow-up strategy, and action plans to management leadership
- Maintain and track individual leasing performance metrics and prepare supporting reports with backup documentation to validate results, conversion performance, leasing activity, and production metrics for management review.
CompensationBase Salary
Monthly Leasing CommissionsCommission tiers reset monthly and are paid based on resident move-ins:
- Leases 1–5: $100 each
- Leases 6–10: $375 each
- Leases 11–15: $525 each
- Leases 16+: $700 each
Velocity Bonus
- $1,500 monthly bonus for achieving 15+ leases signed within a calendar month
Renewal Commissions
- Renewal commissions are split equally among the on-site team
- This role is expected to actively participate in resident retention efforts
Performance Standards
- Minimum production requirement of 6 leases within the first 30-days. After this period the lease goal will be set based on property needs.
- 60-day performance review and 90-day final review. Failure to meet the performance standards and production expectations outlined for this role may result in separation of employment.
- Commissions are paid on move-in, not lease signing
- A 90-day clawback period applies to all commissions paid on leases where the resident skips, defaults, or breaks their lease within 90 days of move-in
- Full commission payout requires remaining within the approved concession structure of one month free. Leases approved using maximum concessions receive 60% commission payout.
- All approved applicants must meet company qualification standards including credit, income, and background requirements
- Commission is void on leases approved outside company criteria
- Completion bonuses require achieving both the occupancy threshold and required deadline
- Team members must be actively employed with Reap Management at the time of payout to be eligible to receive any form of bonus, commission, incentive compensation, or lease-up completion payout.
- The term Lease is defined as a fully executed lease contract following the company's standards.
This compensation plan is subject to change based on business demands and individual performance. Upon stabilization of the property at 90%-95%, compensation for this role will revert to the company’s standard Leasing Agent compensation structure unless another lease-up assignment is available.
Qualifications
- Experience within multifamily is preferred but not required
- Prior experience in a sales-focused role is required
- Strong closing ability and comfort working in a performance-driven environment
- Excellent communication and customer service skills
- Organized with strong attention to detail
- Ability to work independently while maintaining urgency and accountability
- Knowledge of AppFolio is a plus
- Valid driver’s license and auto liability insurance required
- Reliable transportation required
- Spanish proficiency preferred but not required
Working Hours
- Monday to Friday: 8:30 a.m. to 5:30 p.m.
- Saturday: 10:00 a.m. to 4:00 p.m.
- Closed Sundays. Weekend availability is required. Hours may vary based on property needs, leasing traffic, and resident events.
Physical Demands
- Ability to climb up to four flights of stairs
- Ability to walk moderate distances
- Ability to lift up to 25 lbs.
- Ability to sit or stand for extended periods
Benefits
- Competitive salary plus aggressive commission structure
- Medical, Vision, and Dental insurance
- Paid Vacation & Holidays
- Apartment Rental Discounts
Company Description:
Reap Management is a dynamic and growing company that owns and manages multifamily properties with a focus on high quality garden style "value" add apartment homes. We strive for high-quality service and measurable results, exceeding investor expectations, and creating a culture where our team can work, grow, and succeed. We promote from within, so our rapid growth leads to frequent opportunities to promote.
Core Values:
Act with Integrity: At Reap Management, acting with integrity means conducting business with honesty and transparency. It involves ethical decision-making that respects the interests of all stakeholders, including clients, investors, employees, and the communities impacted by our operations. It means prioritizing what is fair, just, and beneficial for all parties involved, even when faced with difficult choices. It embodies a commitment to social responsibility, community engagement, and making a positive impact through our business practices. This value is foundational to building trust and sustaining long-term relationships. Doing the right thing reflects a commitment to moral and ethical conduct in all business dealings.
Excellence Everyday: Commitment to excellence is at the heart of Reap Management's operations, striving for superior performance and quality in every aspect of the business. This entails continuous improvement, attention to detail, and a drive to exceed expectations in property management.
Teamwork: Teamwork is crucial for Reap Management, emphasizing collaboration, open communication, and mutual respect among team members. It involves leveraging diverse skills and perspectives to achieve common goals, foster innovation, and enhance the company's ability to navigate complex challenges in the multifamily market.
Flexibility: At Reap Management, flexibility is the heartbeat of our approach to the ever-evolving multifamily landscape. This pivotal value reflects our commitment to versatile strategies and operations that anticipate and adapt to change with ease. Our dedication to flexibility is not just about adjusting to change—it's about being prepared to bend and evolve in ways that ensure the sustained success and growth of our communities.
Service: This core value reflects Reap Management's commitment to excellence in service, both internally among team members and externally with tenants and partners. It highlights the company's dedication to delivering high-quality outcomes through attentive and responsive interactions. The focus on service underpins the belief that the strength and success of the business are driven by superior service standards that ensure all stakeholders feel understood, valued, and satisfied. Through this value, Reap Management aims to cultivate a culture where the spirit of service motivates every action and decision, fostering an environment where everyone is committed to contributing positively and effectively.
If this sounds like a fit for you, we'd love to hear from you!
Job Type: Full-time
Pay: $40,000.00 per year
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Application Question(s):
- Tell us what makes you a strong fit for this position and our team.
- Do you have experience working in the multifamily housing industry?
- This role requires Saturday availability. Are you able to work on Saturdays?
Language:
Work Location: In person
