Top 376 Program support representative Jobs in Conway, Ar

CALL CENTER SPECIALIST
State of Arkansas —Conway, AR
- $35,610 - $52,703 a year
- Part-time
- Writing skills
- 1 year
- Communication skills
- Paid holidays
- Parental leave
8d
Management Trainee Program
Buckle —Conway, AR
- Weekends as needed
- Inventory management
- Ability to lift 50 pounds
- Bachelor's degree
- Paid time off
- Employee assistance program
Surgical Preservation Coordinator- Scrub Tech, EMT, Surgical First Assist
Southern Legacy of Life —Little Rock, AR
- $29 - $36 an hour
- Overtime
- Anatomy knowledge
- Surgery
- Office
- Health insurance
- Dental insurance
10d
Maintenance Supervisor
Confidential —Little Rock, AR
- $30 - $31 an hour
- Extended hours
- Background check
- Mid-level
- Residential
- Health insurance
- Dental insurance
Quick Apply
11d
CRNA
CARTI —Little Rock, AR
- Full-time
- Nursing
- Doctoral degree
- RN License
Director of Treasury Management Operations and Support
Chambers Bank —Arkansas
- Overtime
- Background check
- Computer literacy
- Writing skills
Quick Apply
Care Coordinator I - Region 8 (Polk, Scott, Sebastian & Crawford Counties)
Arkansas Provider Coalition, LLC —Little Rock, AR
- $19.80 - $24.40 an hour
- Full-time
- Spanish
- Microsoft Outlook
- Ability to walk for extended periods
- AD&D insurance
- Paid holidays
Quick Apply
B2B Account Executive, Outside Sales
Wholesale Payments Inc. —Arkansas
- $80,000 - $150,000 a year
- Full-time
- Mid-level
- Driving
- US work authorization
- Health insurance
- Dental insurance
Quick Apply
New York Life Accelerated Path to Management Program
New York Life —Little Rock, AR
- $50,000 - $150,000 a year
- Full-time
- Sales
- Mid-level
- Master's degree
- AD&D insurance
- Disability insurance
Quick Apply
Collections Representative/Lease to Own
Aaron's / Hawpond Partners Inc. —Little Rock, AR
- $15 - $17 an hour
- Full-time
- Background check
- Spanish
- Customer service
- Paid training
- Disability insurance
Quick Apply
2d
Veterinary Technician
Shackleford Road Veterinary Clinic —Little Rock, AR
- From $14 an hour
- Weekends as needed
- Background check
- Vital signs
- Customer service
- Health insurance
- Dental insurance
Quick Apply
Senior Maintenance Technician
United Cerebral Palsy/Achieve Community Alliance —Little Rock, AR
- $16 - $20 an hour
- Full-time
- 5 years
- Writing skills
- Mid-level
- Health savings account
- Health insurance
Quick Apply
4d
Sr. Revenue Cycle Billing Specialist
Firstsource Transaction Services, LLC —Little Rock, AR
- $20 - $25 an hour
- Full-time
- Hybrid work
- HIPAA
- Research
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
9d
Wealth Management Trainee (AR)
Bankers Life —Little Rock, AR
- $50,000 - $80,000 a year
- Full-time
- Customer service
- No experience needed
- Entry level
Quick Apply
Key Accounts Executive
MSC —Little Rock, AR
- $34,860 - $54,780 a year
- Full-time
- Basic math
- Office
- High school diploma or GED
- Paid holidays
- Health insurance
Child Care Director
Kiddie Academy of Littlerock —Little Rock, AR
- $48,000 - $55,000 a year
- Full-time
- Education
- Bachelor's degree
- Children
- Relocation assistance
- Health insurance
Quick Apply
Key Accounts Executive
MSC —North Little Rock, AR
- $34,860 - $54,780 a year
- Full-time
- Basic math
- Office
- High school diploma or GED
- Paid holidays
- Health insurance
Electrical Engineer / SCADA Controls Designer
ESP Associates —Little Rock, AR
- Full-time
- Background check
- Bachelor of Science
- Pass drug screening
- Health savings account
- AD&D insurance
Quick Apply
9d
Center Aide - Part Time
Community Action Program for Central Arkansas —Conway, AR
- $12.78 - $15.59 an hour
- Part-time
- Current TB test
- Ability to lift 50 pounds
- Travel
Quick Apply
8d
Assistant Teacher
Community Action Program for Central Arkansas —Conway, AR
- $15.31 - $19.69 an hour
- 18 years or older
- Current TB test
- Ability to lift 50 pounds
Quick Apply

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CALL CENTER SPECIALIST

State of Arkansas -
Conway, AR

Apply Now

Job Details

Part-time
$35,610 - $52,703 a year
8 days ago

Benefits

Paid holidays
Parental leave

Qualifications

Customer communication

Full Job Description

Date: Jun 26, 2026
Req ID: 58141

Location:
Conway, AR, US, 72032

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Category: AR DEPT OF HUMAN SERVICES
Anticipated Starting Salary: $35,610.02

Position Number: 22099481
County: Faulkner
Posting End Date: July 6, 2026

Conway Human Development Center
150 E. Siebenmorgen Rd.
Conway, AR 72032

This position is an Extra Help, part time, position working at the Switchboard at the Conway Human Development Center,
Shift: 11pm - 7am Saturday, Sunday and Monday.

The Department of Human Services is a place for people passionate about serving others and changing lives for the better. We care for Arkansans of all ages and ensure places like child care centers and nursing homes are safe. We are the safety net for the most vulnerable Arkansans. Whether you answer the phones, take applications, protect children, or help care for residents or patients at one of our facilities, you make a difference by working at DHS. Plus, working for the State has great perks, including a pension, maternity leave, paid state holidays, and much more. At DHS, we take care of our employees so you can help care for others.

Position Information

Job Series: Administrative Support - Independent

Classification: Call Center Specialist

Class Code: PAS05I

Pay Grade: SGS02

Salary Range: $35,610 - $52,703

Job Summary
The Call Center Specialist serves as a frontline representative for a state agency’s contact center, assisting the public with inquiries, processing service requests, and providing information regarding state programs, regulations, and resources. This role requires exceptional communication skills, problem-solving abilities, and a commitment to delivering outstanding customer service. As a key point of contact, the Call Center Specialist must be able to accurately assess caller needs, respond to challenging situations, and navigate state databases and policies to provide timely and correct responses. The position may also involve handling confidential information, escalating cases when necessary, and ensuring adherence to state guidelines and service protocols.
Primary Responsibilities
Respond to incoming calls, emails, and online inquiries from the public regarding state services, programs, and eligibility requirements. Provide accurate, clear, and detailed information while adhering to agency policies and procedures. Assist callers in completing applications, verifying information, and submitting required documents. Escalate complex issues or unresolved inquiries to the appropriate department or supervisor. Utilize state databases and customer management systems to input, retrieve, and verify caller information. Maintain detailed records of interactions for reporting and follow-up purposes. Ensure compliance with state regulations regarding confidential and sensitive data. Maintain confidentiality and data security in compliance with state and federal regulations.
Knowledge and Skills
Proficiency in call center software, customer relationship management (CRM) systems, and state databases. Strong typing and data entry skills with attention to accuracy. Basic troubleshooting skills to assist callers with online applications or technical issues. Exceptional verbal and written communication skills to interact with a diverse public. Active listening and empathy to understand and address caller concerns effectively. Time management and multitasking abilities to handle high call volumes efficiently.
Minimum Qualifications

At least one year of experience in customer service, call center operations, or public service.

Licensure/Certifications
N/A OTHER JOB RELATED EDUCATION AND/OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THESE BASIC REQUIREMENTS, EXCEPT FOR CERTIFICATION OR LICENSURE REQUIREMENTS, UPON APPROVAL OF THE QUALIFICATIONS REVIEW COMMITTEE.

The State of Arkansas is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, pregnancy, age, disability, citizenship, national origin, genetic information, military or veteran status, or any other status or characteristic protected by law.

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Refine Your Search

program support representative jobs in conway, ar

CALL CENTER SPECIALIST

Management Trainee Program

Surgical Preservation Coordinator- Scrub Tech, EMT, Surgical First Assist

Maintenance Supervisor

CRNA

Director of Treasury Management Operations and Support

Care Coordinator I - Region 8 (Polk, Scott, Sebastian & Crawford Counties)

B2B Account Executive, Outside Sales

New York Life Accelerated Path to Management Program

Collections Representative/Lease to Own

Veterinary Technician

Senior Maintenance Technician

Sr. Revenue Cycle Billing Specialist

Wealth Management Trainee (AR)

Key Accounts Executive

Child Care Director

Key Accounts Executive

Electrical Engineer / SCADA Controls Designer

Center Aide - Part Time

Assistant Teacher

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