Call Center Representative - Remote Arkansas
Gainwell Technologies —Conway, AR
- $27,200 - $38,900 a year
- Full-time
- Remote
- Computer literacy
- High school diploma or GED
- Bachelor's degree
- Travel reimbursement
- Profit sharing
Lead Call Center Representative - Arkansas
Gainwell Technologies —Conway, AR
- $32,700 - $46,700 a year
- Full-time
- Hybrid work
- Computer literacy
- Research
- Mid-level
- Health insurance
- Dental insurance
HR Contact Center Representative - REMOTE
Ryder System —Little Rock, AR
- $18 - $20 an hour
- Full-time
- Remote
- Spanish
- Salesforce
- High school diploma or GED
- Disability insurance
- Health insurance
2d
Customer Engagement Specialist
Bob and Eds —North Little Rock, AR
- $24 - $28 an hour
- Full-time
- Background check
- Computer literacy
- Pass drug screening
- Paid holidays
- Disability insurance
Quick Apply
5d
Call Center Agent
Arkansas Federal Credit Union —Little Rock, AR
- Full-time
- High school diploma or GED
- Entry level
- Under 1 year
- Paid holidays
- Disability insurance
Outbound Customer Service Representative
Bob and Eds —North Little Rock, AR
- $18 - $22 an hour
- Full-time
- Background check
- Computer literacy
- Pass drug screening
- Paid holidays
- Disability insurance
Quick Apply
15h
Patient Service Rep- Little Rock Diagnostic Clinic - Call Center Medical Assistant
ENGAGEMED —Little Rock, AR
- Full-time
- Microsoft Outlook
- Computer literacy
- Windows
Quick Apply
Telemarketer - State Farm Agent Team Member
Justin Terry - State Farm Agent —Little Rock, AR
- $15 - $18 an hour
- Part-time
- Communication skills
- Marketing
- Entry level
- Paid time off
- Opportunities for advancement
Quick Apply
Telemarketer - State Farm Agent Team Member
Whitney Owens - State Farm Agent —Little Rock, AR
- $15 an hour
- Full-time
- High school diploma or GED
- Computer skills
- Communication skills
- Paid time off
- Opportunities for advancement
Quick Apply

More jobs to discover

Find similar jobs that you might be interested in.

Lead Call Center Representative - Arkansas
Gainwell Technologies —Conway, AR
Monitor live and recorded calls to assess performance and provide timely, constructive feedback. Duties will include, but are not limited to, research and…
$32,700 - $46,700 a year
Case Manager
Depaul Usa Inc —Little Rock, AR
Must possess a valid driver's license and comply with Depaul USA’s Motor Vehicle Policy during the course of employment. Work in other areas as directed.
$38,000 - $40,000 a year
Quick Apply
12d

Show more similar jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Bilingual Patient Care Representative (Job#3334)
InnoSource —Columbus, OH
Call Handling: Professionally and empathetically respond to incoming customer calls, emails, or chats, offering accurate information and effectively resolving…
$19 - $21 an hour
Quick Apply
Bilingual Customer Service Representative (Job #33224)
InnoSource —Columbus, OH
This report will include a criminal records check and may also include verification of your Social Security number, driving record, education and/or employment…
$20 an hour
Quick Apply

Show more jobs in cities nearby

I want to receive the latest job alert for call center representative in conway ar

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

call center representative jobs near conway ar

Call Center Representative jobs in Conway, AR

Call Center Representative jobs in Little Rock, AR

Patient Services Representative jobs in Little Rock, AR

Call Center Representative jobs in Billings, MT

Call Center Representative jobs in Modesto, CA

Children Advocacy Center jobs in Massachusetts

Call Center Representative jobs in Los Angeles, CA

Call Center Manager jobs in Jacksonville, FL

Call Center Representative jobs in Richmond, VA

Remote Call Center Representative jobs in Austin, TX

Remote Call Center jobs in Oklahoma City, OK

Target Distribution Center jobs in Denton, TX

Call Center Representative jobs in Hagerstown, MD

Call Center Representative jobs in Pittsburgh, PA

Call Center Representative jobs in Hillsboro, OR

Call Center Representative jobs in Nashville, TN

Data Center Technician jobs in Fresno, CA

Engagement Specialist jobs in Beaufort, SC

Engagement Specialist jobs in Oregon City, OR

Community Engagement jobs in Denver, CO

Call Center Representative - Remote Arkansas

Gainwell Technologies -
Conway, AR

Apply Now

Job Details

Full-time
$27,200 - $38,900 a year

Benefits

Travel reimbursement
Profit sharing
Stock options
Paid holidays
Health insurance
Dental insurance
Tuition reimbursement
Vision insurance
401(k) matching
Opportunities for advancement
Life insurance

Qualifications

Computer operation
Phone inquiries
Avaya
Computer literacy
Incident Escalation
State healthcare regulations
High school diploma or GED
Bachelor's degree
Health insurance knowledge
Desktop applications
Medical credentialing
Clerical experience
Productivity software
1 year
Legal compliance
Escalation handling
Entry level
Medical payer enrollment

Full Job Description

Call Center Representative - Remote Arkansas

Date: Jul 7, 2026

Location:

Conway, AR, US, 72032

Req ID: 36792

Work Mode: Virtual (Exception only)

Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You’ll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development.

Summary

As a Call Center Representative - Remote Arkansas at Gainwell, you can contribute your skills as we harness the power of technology to help our clients improve the health and well-being of the members they serve — a community’s most vulnerable. Connect your passion with purpose, teaming with people who thrive on finding innovative solutions to some of healthcare’s biggest challenges. Here are the details on this position.

Your role in our mission

This role falls under the Insurance/Healthcare job family and leverages call center expertise to support insurance and healthcare operations. The position is responsible for applying general insurance and healthcare policies in compliance with state and federal regulations. It serves as a subject matter expert for providers on enrollment and Credentialing Verification Organization (CVO) activities related to their submitted applications. The role involves responding to provider inquiries with a focus on issue resolution, guiding providers in navigating the GAMMIS system to access current and future information needs, and advising on the status of applications, including any outstanding documentation required for final review and disposition.

Handle Inbound calls from providers regarding CVO/Provider Enrollment
Creates CTN for each call as a record.
Escalate Concerns and issues to management as needed.
Participates productively as a member of a team.
Completes tasks beyond general support level.
Accepts instruction and direction from leadership. Ability to manage tasks and assignments without detailed direction.
Identifies, prioritizes, and resolves some issues independently, and escalates more complex questions or issues appropriately.
Complies with contract requirements, business unit rules and related legal regulations.

What we're looking for

High School Diploma or equivalent; may hold 2-year post-high school Degree; may hold bachelor’s degree.
Prior office or clerical experience preferred with the ability to follow written policies and procedures.
1-2 years of working experience in Contact (Call) Center; experience with CxOne, Avaya or previous call center software is a plus
Ability to access and retrieve information using a laptop and basic understanding of Microsoft Office products.
Ability to follow procedural guidelines and work on assignments with limited instructions from leadership.

What you should expect in this role

Candidates must be residents of Arkansas to be eligible for the remote position based in the state.
Candidates will be required to complete a skills and competency assessment before advancing to the next stage of the selection process.
Video cameras must be used during all interviews, as well as during the initial week of orientation.
To work effectively as a teleworker or hybrid positions with Gainwell, employees must have a broadband internet connection with a minimum speed of 24 Mbps download and 8 Mbps upload. Higher speeds are recommended for optimal performance.
To Test your internet download and upload speed:
Go to Google.

Search for Internet Speed Test or click here.

Employee Benefits & Perks:

Health benefits (medical, dental, and vision) begin on Day 1 of employment.
401(k) with company match and additional benefits become available within the first few months.
Employees can take advantage of the flexible vacation policy after 90 days of employment. Any exceptions require manager approval before the employee's start date at Gainwell.
Career growth and advancement opportunities are encouraged and supported.
A company-provided computer is supplied for work use.

Schedule Information:
Please note during training, the first couple of weeks the training hours will vary. The shift will be a schedule within a timeframe of 6:00 AM CST to 6 PM CST with two 10 minute breaks and a 30 minute lunch.

The deadline to submit applications for this posting is August 7, 2026.

#LI-Remote #LI-PP1 #LI-CM1

The pay range for this position is $27,200.00 - $38,900.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You’ll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities.

We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You’ll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings.

Gainwell Technologies is an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), age, sexual orientation, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Gainwell Technologies defines “wages” and “wage rates” to include “all forms of pay, including, but not limited to, salary, overtime pay, bonuses, stock, stock options, profit sharing and bonus plans, life insurance, vacation and holiday pay, cleaning or gasoline allowances, hotel accommodations, reimbursement for travel expenses, and benefits.

Nearest Major Market: Little Rock

Apply Now

Refine Your Search

call center representative jobs in conway ar

Call Center Representative - Remote Arkansas

Lead Call Center Representative - Arkansas

HR Contact Center Representative - REMOTE

Customer Engagement Specialist

Call Center Agent

Outbound Customer Service Representative

Patient Service Rep- Little Rock Diagnostic Clinic - Call Center Medical Assistant

Telemarketer - State Farm Agent Team Member

Telemarketer - State Farm Agent Team Member

More jobs to discover

Explore jobs in cities nearby

I want to receive the latest job alert for call center representative in conway ar

Explore jobs in more locations

Call Center Representative - Remote Arkansas

Summary

Your role in our mission

What we're looking for

What you should expect in this role

Job Seeker Tools

Employer Tools

Browse

Stay Connected