Top 206 User support Jobs in Conway Ar

Change Manager
Summit Utilities Inc —Maumelle, AR
- Full-time
- 5 years
- Bachelor's degree
- Psychology
- Health insurance
- Vision insurance
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Change Manager
Summit Utilities Inc —Little Rock, AR
- Full-time
- 5 years
- Bachelor's degree
- Psychology
- Health insurance
- Vision insurance
Quick Apply
Change Management Specialist
Summit Utilities Inc —Little Rock, AR
- Full-time
- Engineering
- Mid-level
- Training & development
- Health insurance
- Vision insurance
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Change Management Specialist
Summit Utilities Inc —Maumelle, AR
- Full-time
- Engineering
- Mid-level
- Training & development
- Health insurance
- Vision insurance
Quick Apply
Help Desk Support
Nabholz Construction Services —Conway, AR
- Construction site
- Ability to walk for extended periods
- Word processing
- Wellness program
- AD&D insurance
Quick Apply
2d
USER SUPPORT ANALYST
State of Arkansas —Little Rock, AR
- $54,924 - $89,613 a year
- Mid-level
- Windows
- Microsoft Office
7d
HRIS Time Administrator - REMOTE
Ryder System —Little Rock, AR
- Full-time
- Remote
- Microsoft Outlook
- Data analysis skills
- Mid-level
- Disability insurance
- Health insurance
Operational Risk Analyst I
Centennial Bank —Conway, AR
- Hybrid work
- Word processing
- Basic math
- Research
Senior Data Analyst
Acxiom —Conway, AR
- Full-time
- Azure
- 5 years
- AWS
Library Aid
US Air Mobility Command —Little Rock AFB, AR
- $15.00 - $19.69 an hour
- Online Application
- Background check
- 18 years or older
- Word processing
- Paid training
15h
Associate Director of Admission- Enrollment Systems
Hendrix College —Conway, AR
- Weekends as needed
- Office
- 3 years
- Analysis skills
Quick Apply
Endpoint Services Area Administrator
Dillard's —Little Rock, AR
- Full-time
- Mid-level
- Office
- In-person
Technical Specialist
Datamax Inc —Little Rock, AR
- $50,000 - $60,000 a year
- Full-time
- Pass drug screening
- Mid-level
- Windows
- Health insurance
- Dental insurance
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Biomedical Equipment Support Specialist
US Veterans Health Administration —Little Rock, AR
- $40,736 - $97,087 a year
- Online Application
- Background check
- Anatomy knowledge
- Current TB test
Director of Digital Strategy
Hendrix College —Conway, AR
- Email
- Marketing
- Residential
- 3 years
Quick Apply
8d
NSO Apprentice Interest
Disabled American Veterans —North Little Rock, AR
- $20.18 - $31.39 an hour
- Full-time
- Customer service
- Office
- High school diploma or GED
- On-the-job training
Quick Apply
Senior IT Infrastructure Administrator
Southwest Power Pool —Little Rock, AR
- $97,580 - $126,795 a year
- On call
- Hybrid work
- 5 years
- System design
- Research
- Disability insurance
- Health insurance
Business Analyst - II or Senior
Southwest Power Pool —Little Rock, AR
- $70,320 - $112,190 a year
- Monday to Friday
- Hybrid work
- Microsoft Excel
- Mid-level
- Java
- Disability insurance
- Health insurance
Operations Systems Specialist
RichSmith Management —Maumelle, AR
- $28 - $30 an hour
- Full-time
- 5 years
- Office
- High school diploma or GED
- Health savings account
- Paid holidays
Quick Apply
Applications Analyst (I, II, Sr.)
Southwest Power Pool —Little Rock, AR
- $64,060 - $112,190 a year
- On call
- Hybrid work
- Computer science
- Computer Science
- Mid-level
- Disability insurance
- Health insurance
7d

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Change Manager

Summit Utilities Inc -
Maumelle, AR

Quick Apply

Job Details

Full-time

Benefits

Health insurance
Vision insurance

Qualifications

Performance dashboard reports
Dashboard creation
Metrics Reporting
Managing projects
Stakeholder relationship building
Stakeholder management

Full Job Description

Join our growing team and discover why Summit Utilities, Inc. continues to earn national and regional recognition as an employer of choice. Our recognitions include Best Places to Work in Maine (2019–2025); Best Places to Work in Arkansas (2020, 2023, 2025); Best Places to Work in Oklahoma (2022–2025); Best Places to Work in Missouri (2023 and 2026); Best Places to Work in Colorado (2025); Forbes America’s Best Small Employers (2023); and, most recently, Proud and Purposeful Employer (2026).

Summit is a growing natural gas utility that’s committed to delivering reliable energy to homes and businesses in Arkansas, Colorado, Maine, Missouri, Oklahoma, and Texas. Being part of the Summit team means embracing excellence and innovation, committing to safety each and every day, and doing all that we can to serve each other, our customers, and the communities where we live. We aim to bring warmth and energy to everything we do.

We are pleased to announce an exciting opportunity for a Change Manager (SGL 17) to join our team. This position is available on a hybrid basis in Little Rock, Fort Smith, or Fayetteville, Arkansas, and Portland, Maine. We will also consider candidates in Texas who are able to work remotely.

POSITION SUMMARY

The Change Management Manager is responsible for leading organizational change activities that enable successful adoption of new processes, systems, technologies, and operating models. This role oversees the people side of change by shaping change strategy, building stakeholder alignment, ensuring effective communications and training, managing resistance, and measuring adoption. The Change Management Manager partners with sponsors, business leaders, and project teams to drive sustained behavior change and achieve intended business outcomes.

PRIMARY DUTIES AND RESPONSIBILITIES

Leading end-to-end project management activities—including planning, execution, monitoring, and closure—for medium to large sized software application projects, such as ERP implementations, CIS system integrations, data migrations, and custom developments.
Managing project scope, schedule, resources, quality, risks, issues, communication, and stakeholder expectations.
Coordinating diverse, cross-functional teams in IT, business, and 3rd parties—including vendors, consultants, and contractors in multiple locations, time zones, and offshore.
Applying project management best practices, methodologies, and standards, such as PMBOK, Agile, or Scrum.
Developing and executing IT cutover plans for project go-lives and aligning with dependent business cutover tasks.
Preparing relevant project documentation, such as project charters, project plans, project schedules, status reports, change requests, and lessons learned.
Providing project leadership, guidance, and direction to project team members and stakeholders.
Monitoring and controlling project performance, quality, and deliverables.
Tracking, reporting, escalating, and resolving project issues and risks.
Reporting project status and progress to senior management and sponsors.
Assisting project teams in defining project scope, goals, requirements, approach, and deliverables supporting the business objectives.
Working closely with business leads and business analysts in requirements gathering, User Acceptance Testing, and cutover planning.
Working with business leads and the Training team in Change Management planning and communication.
Coordinating with Business and IT Leads to deliver smaller scope system enhancements and/or resolve system issues via Jira ticketing process.
Reviewing current project management procedures, identifying areas for improvement, and working with PMO leadership to implement changes.

EDUCATION AND WORK EXPERIENCE

Bachelor’s degree in business, Organizational Development, Communications, Psychology, Human Resources, or a related field.
5+ years of experience leading organizational change management for cross-functional initiatives (process, technology, and/or operating model change).
Demonstrated capability building change strategies, stakeholder engagement plans, communications, training approach, and resistance management.
Strong facilitation, influencing, and executive communication skills; able to work effectively across functional boundaries.
Change management certification (e.g., Prosci) and practical experience applying structured approaches (e.g., ADKAR).
Experience supporting enterprise transformations (ERP, HRIS, CRM, digital workplace, or operating model change).
Program/project management experience and/or certification (e.g., PMP) and comfort working in Agile or hybrid delivery environments.
Experience developing change metrics and reporting dashboards (adoption, sentiment/readiness, training completion, performance indicators).
Experience leading or mentoring other change practitioners (formal or informal people leadership).

KNOWLEDGE, SKILLS, ABILITIES

Change impact and readiness assessment
Stakeholder engagement and communication
Strong written and verbal communication skills
Risk identification and mitigation
Training and enablement support
Analytical and problem‑solving skills
Leadership and coaching influence
CM and process changes adopted as standard work
Clear ownership and accountability
Sustained adoption over time

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and/or skills required of all personnel so classified.

Summit offers competitive pay and medical/dental/vision and other benefits that provide flexibility, choice and support to our employees when they need it most. We understand that home and family are essential pieces of your life, and our benefits are designed to support you both at work and at home.

Summit Utilities, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or protected veteran status and will not be discriminated against on the basis of disability or veteran status.

Quick Apply

Refine Your Search

user support jobs in conway ar

Change Manager

Change Manager

Change Management Specialist

Change Management Specialist

Help Desk Support

USER SUPPORT ANALYST

HRIS Time Administrator - REMOTE

Operational Risk Analyst I

Senior Data Analyst

Library Aid

Associate Director of Admission- Enrollment Systems

Endpoint Services Area Administrator

Technical Specialist

Biomedical Equipment Support Specialist

Director of Digital Strategy

NSO Apprentice Interest

Senior IT Infrastructure Administrator

Business Analyst - II or Senior

Operations Systems Specialist

Applications Analyst (I, II, Sr.)

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