Top 28 Guest service agent Jobs in Conway Sc

Guest Service Agent
Luxury Beach Rentals —Myrtle Beach, SC
- $18 - $19 an hour
- Full-time
- Ability to sit for extended periods
- Organizational skills
- Computer skills
Quick Apply
3d
Guest Services Agent
Schulte Hospitality Group —Myrtle Beach, SC
- $15 - $16 an hour
- Background check
- Computer literacy
- Writing skills
- Paid parental leave
- Paid holidays
Quick Apply
Front Desk Agent
Hampton Inn & Suites Myrtle Beach —Myrtle Beach, SC
- $16.50 an hour
- Computer literacy
- Writing skills
- Hotel
Quick Apply
4d
Guest Service Agent
Caribbean Resort & Villas —Myrtle Beach, SC
- $15 an hour
- Part-time
- Entry level
- Resort
- Paid jury duty
- Health insurance
Guest Service Agent (voco The Shelby)
Brittain Resorts & Hotels —Myrtle Beach, SC
- $15 - $16 an hour
- Weekends as needed
- Entry level
- Resort
- Paid jury duty
- Health insurance
PM Front Desk Agent
MARINA INN AT GRANDE DUNES —Myrtle Beach, SC
- Part-time
- Microsoft Excel
- Sanitation
- Hotel
Quick Apply
10d
Hotel Front Desk Agent
Crestview Management, LLC —Myrtle Beach, SC
- Weekends as needed
- Hotel
- High school diploma or GED
- Organizational skills
- Paid holidays
- Disability insurance
Quick Apply
AM & PM Guest Service Agent - Avista Resort
AVISTA RENTALS LLC —North Myrtle Beach, SC
- Weekends as needed
- Communication skills
- Entry level
- Resort
- Disability insurance
- Health insurance
Quick Apply
Seasonal Front Office Agent
Hilton Myrtle Beach —Myrtle Beach, SC
- $17 an hour
- Part-time
- Entry level
- Resort
- Food provided
Quick Apply
2d
Front Desk Agent
Captain's Quarters Resort —Myrtle Beach, SC
- $14 - $16 an hour
- Temporary
- US work authorization
- In-person
- Entry level
- Paid holidays
- Health insurance
Quick Apply
In House Guest Service Rep
Westgate Resorts —Myrtle Beach, SC
- $15,600 a day
- Full-time
- Customer service
- English
- Driver's License
- Paid holidays
- Health insurance
Guest Services Clerks and Reservations Agents 2nd Shift
Beach Holidays, LLC —Myrtle Beach, SC
- $17.50 - $18.00 an hour
- Full-time
- Entry level
- Resort
- Health insurance
- 401(k)
Quick Apply
Front Desk Agent
Courtyard by Marriott Myrtle Beach —Myrtle Beach, SC
- From $15.50 an hour
- Weekends as needed
- Background check
- Writing skills
- Basic math
- Health insurance
- Dental insurance
Quick Apply
Guest Service Agent
The Breakers Resort —Myrtle Beach, SC
- $15 an hour
- Weekends as needed
- Entry level
- Resort
- Paid jury duty
- Health insurance
Front Desk Agent
Sea Mist Oceanfront Resort —Myrtle Beach, SC
- $14 - $16 an hour
- Weekends as needed
- Ability to walk for extended periods
- Ability to lift 50 pounds
- Team management
- Dental insurance
- Vision insurance
Quick Apply
Call Center Reservations Agent
Sea Mist Oceanfront Resort —Myrtle Beach, SC
- Writing skills
- English
- High school diploma or GED
Quick Apply
Guest Services Agent - Grande Shores Resort
AVISTA RENTALS LLC —Myrtle Beach, SC
- $15 - $17 an hour
- Weekends as needed
- Communication skills
- Entry level
- Resort
- Disability insurance
- Dental insurance
Quick Apply
Guest Services Agent - Seasonal, Part-time, and Full-Time
Grand Palms Resort —Surfside Beach, SC
- $15 - $16 an hour
- Weekends as needed
- Bilingual
- High school diploma or GED
- Ability to sit for extended periods
Quick Apply
Front Desk Spa Agent
Embassy Suites Myrtle Beach —Myrtle Beach, SC
- $14 an hour
- Part-time
- Entry level
- Resort
- Flexible schedule
- Food provided
Quick Apply
Guest Services Agent - Prince Resort
SHROFF INVESTMENTS, INC —North Myrtle Beach, SC
- $14 an hour
- Weekends as needed
- Communication skills
- Entry level
- Resort
- Disability insurance
- Health insurance
Quick Apply

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Guest Service Agent

Luxury Beach Rentals
Myrtle Beach, SC

Quick Apply

Job Details

Full-time
$18 - $19 an hour
3 days ago

Qualifications

Computer skills

Full Job Description

Guest Service Agent

Our team is dedicated to creating memorable vacation experiences for our guests while providing exceptional service and support throughout their stay. As a Guest Services Agent, you will play an important role in ensuring our guests feel welcomed, valued, and taken care of from the moment they arrive until they depart.

This position is ideal for someone who thrives in a fast-paced hospitality environment, enjoys helping people, and takes pride in finding solutions. You will work closely with our guests, property management teams, maintenance teams, and other departments to ensure every interaction reflects our commitment to outstanding service and operational excellence.

The Guest Services Agent serves as a key point of contact for in-house guests, assisting with questions, requests, concerns, and service needs. This role supports the guest experience by providing timely communication, coordinating resolutions, and ensuring property information remains accurate and up to date.

The ideal candidate is a hospitality-minded professional who is organized, responsive, and passionate about creating positive experiences for guests staying in our vacation rental properties.

Essential Responsibilities

Serve as a primary point of contact for escalated guest concerns, providing thoughtful solutions while maintaining a high level of service and professionalism.

Respond to guest communications through phone calls, emails, and text messages in a timely and friendly manner.

Communicate updates, resolutions, and important information to guests and internal teams throughout the guest journey.

Partner with Property Management and Maintenance teams to report, assign, and coordinate service requests and property-related needs.

Respond to guest complaints and concerns with empathy, urgency, and a solutions-focused approach.

Ensure all guest communications regarding properties, amenities, and services are accurate, timely, and consistent with company standards.

Maintain detailed documentation of guest interactions, requests, resolutions, and follow-up actions within company systems.

Create and update guest reservations using company booking systems.

Assist prospective guests with reservation inquiries and provide knowledgeable support throughout the booking process.

Handle guest requests for compensation or service recovery in accordance with company guidelines.

Maintain strong working relationships with team members, vendors, homeowners, and other departments.

Support a positive guest experience by anticipating needs and proactively addressing concerns.

What We’re Looking For

Previous hospitality, vacation rental, hotel, reservations, or customer service experience preferred.

A genuine passion for helping people and creating memorable guest experiences.

Strong communication skills with the ability to interact with guests in a professional, warm, and welcoming manner.

Ability to handle challenging situations with patience, empathy, and confidence.

Excellent organizational skills with the ability to manage multiple priorities in a fast-paced environment.

Strong attention to detail and the ability to maintain accurate records.

Comfort learning and utilizing technology, reservation systems, and internal platforms.

A team-oriented mindset with a willingness to collaborate across departments.

Physical Requirements

Ability to sit, stand, and move throughout the workday while performing guest service and administrative responsibilities.

Ability to use a computer, telephone, mobile devices, and other office equipment for extended periods.

Ability to communicate effectively in person, over the phone, and through written communication.

Ability to occasionally lift, carry, push, or pull items weighing up to 25 pounds, such as office supplies, guest items, or operational materials.

Ability to navigate office environments and, when needed, visit vacation rental properties to assist with guest service needs.

Must be able to work in a fast-paced environment while maintaining attention to detail and a professional demeanor.

At Luxury Beach Rentals, we've built a family-run business that’s become a leading name in vacation rental property management. With a portfolio of over 200 stunning properties, we pride ourselves on the meticulous care we provide, not just to our properties but to every guest who walks through our doors.

You’ll find yourself in a fast-paced yet relaxed work environment when you work with us. Like a well-oiled machine, our teams work together seamlessly despite the busyness of managing an extensive portfolio of properties.

Luxury Beach Rentals is an equal-opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Luxury Beach Rentals makes hiring decisions based solely on qualifications, merit, and business needs at the time.

Quick Apply

Refine Your Search

guest service agent jobs in conway sc

Guest Service Agent

Guest Services Agent

Front Desk Agent

Guest Service Agent

Guest Service Agent (voco The Shelby)

PM Front Desk Agent

Hotel Front Desk Agent

AM & PM Guest Service Agent - Avista Resort

Seasonal Front Office Agent

Front Desk Agent

In House Guest Service Rep

Guest Services Clerks and Reservations Agents 2nd Shift

Front Desk Agent

Guest Service Agent

Front Desk Agent

Call Center Reservations Agent

Guest Services Agent - Grande Shores Resort

Guest Services Agent - Seasonal, Part-time, and Full-Time

Front Desk Spa Agent

Guest Services Agent - Prince Resort

I want to receive the latest job alert for guest service agent in conway sc

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