Top 27 Technical support analyst Jobs in Conyers, Ga

Help Desk System Analyst/Technical support - Atlanta, GA
Software Technology Inc —Atlanta, GA
- Mid-level
- Office
- Windows
Quick Apply
Level 1 Help Desk Analyst
Software Technology Inc —Conyers, GA
- Spanish
- Microsoft Outlook
- Mid-level
Quick Apply
Technical Support Analyst [Must have Google Workspace & Admin Console]- Decatur, GA
Software Technology Inc —Decatur, GA
- Hybrid work
- Computer science
- Computer Science
- Customer service
Quick Apply
Customer Support Analyst
Sage —Lawrenceville, GA
- Hybrid work
- Office
- Analysis skills
- Continuous improvement
- Paid parental leave
- Health insurance
1d
IT Support Analyst
VigorCare Pediatric Services —Atlanta, GA
- Full-time
- Computer Science
- HIPAA
- Research
Quick Apply
2d
Support Analyst - Integrations & Analytics
CrunchTime —Atlanta, GA
- $65,000 - $80,625 a year
- Full-time
- Mid-level
- SQL
- Bachelor's degree
- Commuter assistance
- Paid parental leave
Jr. Service Desk Analyst, Technician
DMI —Atlanta, GA
- $63,889.50 - $70,146.50 a year
- Full-time
- Office
- High school diploma or GED
- Entry level
- Disability insurance
- Health insurance
Level 1 Help Desk Analyst
Novisync —Conyers, GA
- $20 an hour
- Spanish
- Microsoft Outlook
- Mid-level
Mid-Level Service Desk Analyst, Technician
DMI —Atlanta, GA
- $60,000 - $72,000 a year
- Full-time
- Mid-level
- High school diploma or GED
- Commercial
- Disability insurance
- Health insurance
Helpdesk Analyst
Cooper Carry, Inc. —Atlanta, GA
- Computer Science
- Mid-level
- Office
Quick Apply
4d
Technical Product Support Analyst, Senior
Infor —Atlanta, GA
- Full-time
- Hybrid work
- Computer Science
- Java
- Finance
Help Desk System Analyst - [OKTA, Crowdstrike] - Atlanta, GA
Software Technology Inc —Atlanta, GA
- Mid-level
- Windows
- 3 years
Quick Apply
Help Desk / Service Desk Analyst I -4P/663
4P Consulting Inc. —Atlanta, GA
- Full-time
- Office
- Analysis skills
- Communication skills
Quick Apply
Payroll Product Support Analyst
Infor —Atlanta, GA
- Full-time
- Hybrid work
- Computer Science
- Research
- Finance
Network Analyst/Technician - NOC Evening/Swing
Emory University —Atlanta, GA
- Full-time
- Computer Science
- Mid-level
- Office
8d
Help Desk Analyst 2
4P Consulting Inc. —Atlanta, GA
- Full-time
- Mid-level
- US work authorization
- Organizational skills
Quick Apply
Support Analyst
GoFan —Chamblee, GA
- Full-time
- High school
- High school diploma or GED
- Analysis skills
- Disability insurance
- Health insurance
Senior Yardi Application Support Analyst
AIR Communities —Atlanta, GA
- $95,000 - $105,000 a year
- Full-time
- Pass drug screening
- Mid-level
- Office
- Commuter assistance
- Paid parental leave
Quick Apply
Application Support Analyst III- 4P/667
4P Consulting Inc. —Atlanta, GA
- Full-time
- Mid-level
- 3 years
- SQL
Quick Apply
Sr. Analyst, Enterprise Service Desk
ABACUS —Atlanta, GA
- On call
- System design
- Mid-level
- SQL
Quick Apply

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technical support analyst jobs near conyers, ga

Help Desk System Analyst/Technical support - Atlanta, GA

Software Technology Inc -
Atlanta, GA

Quick Apply

Job Details

Temp-to-hire

Qualifications

Authentication
Network troubleshooting
Email customer support
Cybersecurity tools
Okta
IT user and group management
Phone communication
CrowdStrike Falcon
Laptop (troubleshooting support)
In-person customer service
Equipment troubleshooting
Microsoft Exchange
Public Cloud
Mid-level
Windows
3 years
AWS
Phone customer support
Internal employee customer service
Email configuration (technical support)
Cloud service support
Productivity software support
Desktop (troubleshooting support)
Remote access software
Organizational skills
Microsoft Teams
SharePoint
Telephone systems
Technical support via email
Desktop administration

Full Job Description

Help Desk System Analyst/Technical support
Atlanta, GA
10+ Months
Temp to perm position.

Description:
We are seeking an experienced Help Desk System Analyst. The ideal candidate will excel in troubleshooting Windows 11, Active Directory, Microsoft O365, laptop equipment and other essential technologies while delivering top-notch customer service.

Job Description:
As a Help Desk System Analyst, you will play a critical role in ensuring our employees can work seamlessly across a variety of technical platforms. You will provide direct support to end-users, addressing technical issues, troubleshooting hardware and software problems, and assisting with network connectivity and VPN access. This role requires exceptional problem-solving skills, effective communication, and the ability to thrive in a dynamic environment.

You will work with a variety of tools and systems, including Active Directory, Microsoft Teams IP phone systems, and Exchange Admin, while having opportunities to expand your expertise in OKTA, Crowdstrike, AWS, and SharePoint. Your responsibilities will include both in-person support at our office and remote support for users working from home.

Job Responsibilities:

Respond to and resolve technical support tickets related to Windows 11, Active Directory, Microsoft O365, network connectivity, VPN, and RDP.
Assist users with password resets, PST file management, and Exchange Admin tasks.
Provide hands-on and remote support for hardware, software, and IP phone systems (e.g., Microsoft Teams).
Use ticket tracking systems to document, prioritize, and track user issues effectively.
Troubleshoot advanced issues using tools like PowerShell for scripting and problem resolution.
Support security and authentication tools such as OKTA and Crowdstrike.
Maintain knowledge of AWS and SharePoint systems to assist users as needed.
Deliver exceptional customer service to end-users via phone, email, and face-to-face interactions.
Collaborate with IT teams to ensure smooth operation of company-wide systems.

Preferred Qualifications:

3+ years of experience in a technical support or help desk role.
Strong understanding of Windows 11, Active Directory, and Microsoft O365.
Experience troubleshooting network connectivity, VPNs, and IP phone systems.
Familiarity with security tools (OKTA, Crowdstrike) and cloud environments (AWS).
Proficiency with ticket tracking systems and remote support tools.
Certifications such as CompTIA A+, Microsoft Certified: Modern Desktop Administrator Associate, or similar are highly desirable.
Excellent communication and interpersonal skills to interact with users of varying technical expertise.
Strong organizational skills and attention to detail in documenting issues and resolutions.

Work Schedule:
The candidate must be local to Atlanta and be able to come to the office every day to work. This is a temp to perm position. The candidate must be local and come to the office every day.

Quick Apply

Refine Your Search

technical support analyst jobs in conyers, ga

Help Desk System Analyst/Technical support - Atlanta, GA

Level 1 Help Desk Analyst

Technical Support Analyst [Must have Google Workspace & Admin Console]- Decatur, GA

Customer Support Analyst

IT Support Analyst

Support Analyst - Integrations & Analytics

Jr. Service Desk Analyst, Technician

Level 1 Help Desk Analyst

Mid-Level Service Desk Analyst, Technician

Helpdesk Analyst

Technical Product Support Analyst, Senior

Help Desk System Analyst - [OKTA, Crowdstrike] - Atlanta, GA

Help Desk / Service Desk Analyst I -4P/663

Payroll Product Support Analyst

Network Analyst/Technician - NOC Evening/Swing

Help Desk Analyst 2

Support Analyst

Senior Yardi Application Support Analyst

Application Support Analyst III- 4P/667

Sr. Analyst, Enterprise Service Desk

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