Top 24 Customer support coordinator Jobs in Conyers Ga

Intake Coordinator
CHILDREN'S HEALTHCARE OF ATLANTA CARDIOLOGY —Atlanta, GA
- $22 - $23 an hour
- Full-time
- Hybrid work
- Bilingual
- Mid-level
- High school diploma or GED
Quick Apply
12d
Customer Support Coordinator - Product Selection I
Siemens —Peachtree Corners, GA
- $34,986 - $59,976 a year
- Full-time
- Hybrid work
- Mid-level
- High school diploma or GED
- US work authorization
4d
Customer Account Coordinator
KD FINECHEM USA, INC —Duluth, GA
- $50,000 - $60,000 a year
- Full-time
- English
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
6d
Account Coordinator | Team Yankee
Team Velocity —Atlanta, GA
- From $48,000 a year
- Online Application
- Remote
- Mid-level
- Communication skills
- Under 1 year
- Health insurance
- Dental insurance
Quick Apply
Account Coordinator | FordDirect
Team Velocity —Atlanta, GA
- From $48,000 a year
- Online Application
- Remote
- Communication skills
- Entry level
- Under 1 year
- Health insurance
- Dental insurance
Quick Apply
Client Service Coordinator (Atlanta, GA)
Mercer Advisors —Atlanta, GA
- $23 - $26 an hour
- Day shift
- Microsoft Word
- Microsoft Outlook
- Office
- Paid parental leave
- Health savings account
Quick Apply
14d
Group Coordinator Lead - Customer Service Rep
DHL —McDonough, GA
- $20.75 an hour
- Full-time
- Word processing
- Mid-level
- Office
- Paid holidays
- Health insurance
Quick Apply
7d
Support Services Coordinator
ABACUS —Atlanta, GA
- Mid-level
- Office
- Continuous improvement
Quick Apply
Customer Service Coordinator
US AMR-Jones Lang LaSalle Americas, Inc. —Atlanta, GA
- $21.93 an hour
- Online Application
- Writing skills
- Research
- Mid-level
- Paid parental leave
- Paid holidays
Quick Apply
5d
Coord, Customer Service
Smurfit Westrock —Atlanta, GA
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
Customer Marketing Coordinator / Specialist
Manhattan Associates —Atlanta, GA
- Full-time
- Hybrid work
- Mid-level
- US work authorization
- Organizational skills
- Health insurance
- 401(k) matching
Customer Success Coordinator
AppVault —Atlanta, GA
- Hybrid work
- Bachelor of Science
- Bachelor's degree
- Internship
- Health insurance
- 401(k)
8d
Enrollment Support Coordinator
Waystar —Atlanta, GA
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Paid parental leave
- Paid holidays
Customer Service Coordinator
CRST The Transportation Solution, Inc. —McDonough, GA
- $17 - $19 an hour
- Mid-level
- Office
- High school diploma or GED
- Paid holidays
- Disability insurance
Quick Apply
Scheduling Coordinator (5 years exp required)
Carpet Cleaning Company —Stone Mountain, GA
- $18 - $25 an hour
- Part-time
- Microsoft Excel
- Customer service
- Computer literacy
Quick Apply
7d
Customer Service Coordinator
Taylor Corporation —Duluth, GA
- Overtime
- Microsoft Outlook
- Mid-level
- Office
- Health savings account
- Paid holidays
Client Relationship Coordinator
PYA P C —Atlanta, GA
- Full-time
- Microsoft Excel
- Research
- Mid-level
- Opportunities for advancement
Quick Apply
Service Coordinator
Aircond Corporation —Atlanta, GA
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Basic math
Major Accounts Coordinator
Nixon Power Services —Lawrenceville, GA
- Full-time
- Basic math
- Mid-level
- 3 years
- Health insurance
- Dental insurance
Quick Apply
Bilingual Client Experience Coordinator (English/Spanish) – Part-Time
Senior Benefits Advisors —Lawrenceville, GA
- Part-time
- Spanish
- Microsoft Excel
- Microsoft Outlook
- Life insurance
Quick Apply
12d

I want to receive the latest job alert for customer support coordinator in conyers ga

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer support coordinator jobs near conyers ga

Customer Success Manager jobs in Atlanta, GA

Service Coordinator jobs in Atlanta, GA

Client Services Coordinator jobs in Atlanta, GA

Account Coordinator jobs in Atlanta, GA

Customer Service Coordinator jobs in Atlanta, GA

Intake Coordinator jobs in Atlanta, GA

Support Coordinator jobs in Atlanta, GA

Customer Service Representative jobs in McDonough, GA

Client Coordinator jobs in Atlanta, GA

Customer Service Representative jobs in Atlanta, GA

Marketing Coordinator jobs in Atlanta, GA

Rn Case Manager jobs in Dallas, TX

Customer Success Manager jobs in Overland Park, KS

Customer Success Manager jobs in Kennesaw, GA

Community Association Manager jobs in Atlanta, GA

Customer Success Manager jobs in Longmont, CO

Customer Service Representative jobs in Port Saint Lucie, FL

Customer Success Manager jobs in Baton Rouge, LA

Service Coordinator jobs in Vermont

Jp Morgan Chase Client Service Analyst jobs in Brooklyn, NY

Intake Coordinator

CHILDREN'S HEALTHCARE OF ATLANTA CARDIOLOGY -
Atlanta, GA

Quick Apply

Job Details

Full-time
$22 - $23 an hour
12 days ago

Qualifications

Phone communication
High school diploma or GED
Computer skills
Medical terminology

Full Job Description

Hybrid Remote: Intake Coordinator will receive 4-6 weeks of in-person training at the corporate office, then have the opportunity to work remotely (following remote work requirements). In-person events, meetings and team building offered periodically.

Children's Cardiology, a subsidiary of Children's Healthcare of Atlanta, is comprised of more than 60 pediatric cardiologists providing comprehensive services for patients from before birth to age 21 who have acquired or congenital heart disease. The Intake Coordinator enhances the patient experience by serving as the primary point of contact and administrative intake coordinator for new/established patients and/or family members. This position supports the overall care coordination for patients, serving as their primary point of contact for all customer service, administrative and scheduling needs. They act as the liaison for the patient and family, working with both administrative and clinical staff from multiple departments to improve the patient’s overall experience with Children's Cardiology.

Minimum Qualifications

High school diploma or GED equivalent required; Associate’s degree preferred.
Must have healthcare experience including understanding of medical terminology; Medical Assistant preferred.
Minimum 2-3 years of experience in an ACD Healthcare call center environment required; scheduling experience preferred.
EMR or Epic experience preferred.
Proven strong oral and written communication skills required.
Proficient computer skills with a high degree of accuracy required.
Demonstrated excellent customer service skills, good judgement and problem-solving ability.
Bilingual a plus.

Essential Job Duties and Responsibilities

Provide superior customer service by listening, communicating professionally and effectively on every call.
Handle high volume of incoming calls (40-60 calls per day) through inbound ACD for appointment requests, directions and multiple inquiries.
Schedules patient appointment for designated departments to include medical procedure directives from faxes, phone or other instructions and contacts doctors’ offices to resolve discrepancies.
Appropriately transfer and route calls to triage nursing, physicians, financial assistance and other personnel or departments.
Collect and/or confirm patient demographics and insurance information as required and accurately enter data into department’s scheduling system.
Provide accurate, detailed information to patients regarding appointment preparations, time of patient scheduled arrival, and any other directional information needed. Takes appropriate action in responding to patient questions.
Page on-call physicians with consult information and maintain documentation.
Monitor physician and clinic schedules daily.
Maintain current insurance authorization knowledge and referral needs. Follows company procedures to involve the appropriate departments for assistance.
Meet departmental goals and weekly and monthly individual goals as assigned.
May prepare outgoing mail correspondence (New Patient Packets) for new patients.
Perform other administrative duties as assigned.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or any protected category.

As a part of the recruiting and new hire process with Children’s Cardiology, employment history will be verified and ANY false statements, omissions or misrepresentations of your application or resume will result in not being hired by the company.

Quick Apply

Refine Your Search

customer support coordinator jobs in conyers ga

Intake Coordinator

Customer Support Coordinator - Product Selection I

Customer Account Coordinator

Account Coordinator | Team Yankee

Account Coordinator | FordDirect

Client Service Coordinator (Atlanta, GA)

Group Coordinator Lead - Customer Service Rep

Support Services Coordinator

Customer Service Coordinator

Coord, Customer Service

Customer Marketing Coordinator / Specialist

Customer Success Coordinator

Enrollment Support Coordinator

Customer Service Coordinator

Scheduling Coordinator (5 years exp required)

Customer Service Coordinator

Client Relationship Coordinator

Service Coordinator

Major Accounts Coordinator

Bilingual Client Experience Coordinator (English/Spanish) – Part-Time

I want to receive the latest job alert for customer support coordinator in conyers ga

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected