Top 13 Call center manager Jobs in Coon Rapids, Mn

Assistant Manager Member Service Center
TRUSTONE FINANCIAL CREDIT UNION —Plymouth, MN
- $54,400 - $68,000 a year
- Full-time
- Sales
- Pass drug screening
- Mid-level
- Profit sharing
- Paid holidays
Quick Apply
12d
Call Center Manager, Residential Home Services
Standard Heating & Air Conditioning —Minneapolis, MN
- Full-time
- Mid-level
- Residential
- Supervising experience
- Free parking
- Tuition reimbursement
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Customer Support Operations Manager - State Program Administrator Manager
State of Minnesota - Revenue Dept —Saint Paul, MN
- $41.58 - $60.10 an hour
- Online Application
- Hybrid work
- Background check
- 3 years
- Supervising experience
- Paid parental leave
- Paid holidays
8d
Assistant Manager Call Center
Budget Exteriors, Inc. —Minneapolis, MN
- $40,000 - $90,000 a year
- Full-time
- Background check
- Mid-level
- In-person
Quick Apply
11d
Call Center Supervisor
Cedar Riverside People' —Minneapolis, MN
- $25 - $28 an hour
- Full-time
- Bilingual
- Mid-level
- Supervising experience
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Enterprise Service Desk Director - MNIT Division Manager 1
State of Minnesota - Minnesota IT Services —Saint Paul, MN
- $57.35 - $82.21 an hour
- Online Application
- Hybrid work
- Office
- Residential
- Product management
- Paid parental leave
- Paid holidays
14d
Revenue Tax Supervisor 3 - Contact Center Supervisor
State of Minnesota - Revenue Dept —Saint Paul, MN
- $37.28 - $55.93 an hour
- Online Application
- Background check
- Writing skills
- Mid-level
- Paid parental leave
- Paid holidays
1d
Founding Inside Sales Director Outbound Call Center
Aurum Wireless - AT&T Business Dealer —Roseville, MN
- $140,000 - $200,000 a year
- Full-time
- Recruiting
- Senior level
- Opportunities for advancement
- Food provided
Quick Apply
6d
Customer Experience & Service Transformation Management Advisory Consultant
Accenture —Minneapolis, MN
- Full-time
- Office
- Analysis skills
- Travel
- Paid holidays
- Disability insurance
8d
Associate Service Leader Onsite Relationship Manager 94480
New York Life —Edina, MN
- $60,000 - $75,000 a year
- Overtime
- Mid-level
- Office
- Bachelor's degree
- Loan repayment program
- Disability insurance
7d
Emergency Services Mitigation Field Supervisor
Paul Davis Restoration of Greater MSP and the Northland —Saint Paul, MN
- Weekends as needed
- Management
- Mid-level
- Business development
Quick Apply
Food Services Supervisor
Methodist Hospital —Saint Louis Park, MN
- $24.04 - $36.06 an hour
- Full-time
- Hospital
- Mid-level
- Team management
- Health insurance
- Dental insurance
Mgr Horace Mann General Agency Service
Horace Mann —United States
- $66,500 - $92,000 a year
- Mid-level
- Analysis skills
- Bachelor's degree
Quick Apply
13d

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General Manager - Onyx Edina
Sentinel Real Estate —Edina, MN
Must possess a current and valid driver's license. Evaluate market comparables and all new construction; and report all changes in rent, concessions, incentives…
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11d
Contracts and Risk Manager
Modern —Blaine, MN
3-5 years of experience in contract administration, construction administration, project administration, legal support, risk management, or a related field.
$85,000 - $110,000 a year
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4d

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Shared Services Manager
Equitas Health, Inc. —Columbus, OH
Must have reliable transportation and valid driver’s license. The manager leads call center agents, referral specialists, prior authorization specialists, pre-…
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Supervisor, IT Service Center
Cardinal Health —Dublin, OH
Monitor call queue statistics (calls-in-queue, speed-to-answer, talk time, etc.) and inform leadership of any issues. Medical, dental and vision coverage.
$67,500 - $111,710 a year

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Assistant Manager Member Service Center

TRUSTONE FINANCIAL CREDIT UNION -
Plymouth, MN

Quick Apply

Job Details

Full-time
$54,400 - $68,000 a year
12 days ago

Benefits

Profit sharing
Paid holidays
Disability insurance
Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
401(k) matching
Employee discount
Life insurance

Qualifications

Customer communication
Sales
Team leadership
Microsoft Office
Supervising experience
Project management
Bank experience
Bank Secrecy Act

Full Job Description

WHO WE ARE:
TruStone Financial is a full-service, member-owned credit union that provides simple yet competitive financial tools to empower our members’ financial well-being. Founded by teachers in 1939, TruStone Financial has since grown to the second-largest credit union in Minnesota and our 550+ employees serve more than 200,000 members across 23 locations in Minnesota and Wisconsin. Our vision is to create exceptional financial experiences, and to do that we need our exceptional people! Join our growing team and help us deliver on our mission to engage, educate and inspire our members to achieve lifelong financial well-being.

WHAT YOU’LL DO:
This role provides structure and leadership and is responsible for all Member Service Representatives, Senior Member Service Representatives and Lead Member Service Center Representatives. Responsible for appointing new and additional staffing as well as the completion and evaluation of performance assessments. Cultivate employee development through coaching, mentoring and leadership to achieve Member Service Center goals, corporate goals, and strategic initiatives. Execute strategies and formalized plans to maintain cost control through appropriate staffing, using efficient and effective work processes through all delivery channels. Responsible for contributing to strategically focused committees relating research and development of enhancements to new technologies and product offerings. Committed to ensuring all levels of staff are empowered to deliver on our Core Values.

WHAT YOU’LL BRING:
Availability to work 40 hours per week Monday through Friday between the hours of 8:00am – 5:30pm and rotating Saturdays 9:00am – 1:00pm at our Plymouth Corporate Office; exempt.

In addition:

Associate’s Degree or equivalent work experience.
5+ years of customer service or contact center experience, including financial services experience.
2+ years of previous supervisory or proven leadership experience.
Excellent customer service and sales skills.
Experience in computer systems including MS Office.
Strong verbal and written communication skills.
Ability to be self-directed while displaying initiative and decision making skills.
Ability to maintain a high level of professionalism while working under pressure.
Excellent organizational and project management skills.
Compliance with the Bank Secrecy Act and all its provisions.
Ability to pass a pre-employment drug test and various background checks.
Regular and reliable attendance at the workplace.

WHAT WE OFFER:
The salary range for this position is $54,400 to $68,000 per year. In addition, we offer:

Competitive pay and incentive programs for all positions.
Health insurance with the ability to choose which plan option is best for you – a Traditional Health Plan or Health Savings Plan.
Affordable dental and vision insurance coverage.
Earn 22 days of paid time off annually for full-time employees with an equivalent accrual for part-time employees – and, the longer your tenure, the more PTO you’ll have to enjoy.
10+ paid holidays each year.
Up to 16 hours of paid time annually to volunteer for organizations you are passionate about.
401(k) with 50% employer match on the first 6% you contribute – plus, after one year of service, an additional 3% safe harbor employer contribution that is immediately 100% vested regardless if you are contributing or not.
Eligibility for profit sharing opportunities in the form of a contribution to your 401(k) account.
Employer-paid Short Term and Long Term Disability benefits.
Employer-provided life insurance up to 2.5x your base salary with the option to purchase additional coverage for yourself, spouse and eligible dependents.
Reimbursement for higher education expenses of up to $5,250 per calendar year (including tuition, books and activity fees).
Career development opportunities – including our STEP job shadow program, TruStone Academy certification courses, Mentorship Program and more.
Special employee discounts when you join TruStone Financial as a credit union member.
Employee activities, events, discounts, and many other great benefits and perks!

TruStone Financial Credit Union is an Affirmative Action and Equal Opportunity Employer of Protected Veterans, Individuals with Disabilities and all Protected Classes.

Quick Apply

Refine Your Search

call center manager jobs in coon rapids, mn

Assistant Manager Member Service Center

Call Center Manager, Residential Home Services

Customer Support Operations Manager - State Program Administrator Manager

Assistant Manager Call Center

Call Center Supervisor

Enterprise Service Desk Director - MNIT Division Manager 1

Revenue Tax Supervisor 3 - Contact Center Supervisor

Founding Inside Sales Director Outbound Call Center

Customer Experience & Service Transformation Management Advisory Consultant

Associate Service Leader Onsite Relationship Manager 94480

Emergency Services Mitigation Field Supervisor

Food Services Supervisor

Mgr Horace Mann General Agency Service

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