Real Estate Operations & Client Engagement AssistantOverview
Join a fast-paced, growing real estate business where organization, communication, technology, and initiative are key. We are looking for a motivated, tech-savvy individual to play an important role in supporting daily operations, client engagement, lead management, and overall business growth.
This is not a position for someone who needs every task laid out step by step. The right person will be able to take direction, understand the goal, and run with it. You should be comfortable juggling multiple priorities, working in a constantly changing environment, and using common sense and technology to find better, more efficient ways to get things done.
Responsibilities
- Support client and lead engagement through professional phone, email, and ongoing follow-up communication
- Assist with managing and organizing prospective buyers and sellers through customer relationship management (CRM) systems
- Review website activity, digital engagement, and available analytics to identify opportunities and develop actionable follow-up strategies
- Prepare regular client and seller updates using property activity, online exposure, digital marketing, and social media analytics
- Assist with email campaigns, client communication, and ongoing relationship management
- Support marketing and business development initiatives designed to increase engagement and generate opportunities
- Utilize AI, automation, and emerging technology to improve workflows and streamline everyday business processes
- Help maintain organized systems, records, schedules, and internal processes
- Provide general administrative and operational support in a busy professional office
- Collaborate with the real estate team to improve efficiency, communication, and overall business operations
The Person We're Looking For
The ideal candidate is an excellent communicator with strong phone etiquette and the confidence to comfortably speak with a wide variety of people. You are naturally organized, able to multitask, and capable of maintaining attention to detail even when priorities are moving quickly.
You are self-motivated, dependable, and comfortable working independently. When given a goal, you don't need every individual step explained—you are willing to learn, ask smart questions, figure things out, and follow through.
Strong computer skills and comfort with websites, email, CRM systems, and new technology are important. Experience or a strong interest in AI and automation is highly desirable. We are looking for someone who naturally thinks about how processes can be simplified, improved, or made more efficient.
Real estate or administrative experience is helpful but not required. We can teach real estate. We are far more interested in finding someone with common sense, initiative, strong communication skills, and the ability to get things done.
Opportunity for Growth
This position has significant potential to grow for the right person. We are looking for someone who wants to learn the business, take ownership of their responsibilities, and become an important part of a growing operation.
If you're the type of person who sees what needs to be done, takes initiative, and enjoys helping a busy business stay organized and moving forward, we'd like to hear from you.
Pay: $18.00 - $20.00 per hour
Benefits:
Work Location: Hybrid remote in Cooperstown, NY 13326
