Top 23 Call center Jobs in Coos Bay, Or

Licensed Medicare Agent
Calculated Hire —Oregon
- $25 an hour
- Seasonal
- Remote
- Spanish
- Mid-level
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Lead Generation Rep. (outbound tele-sales/appointment scheduling) - REMOTE US ONLY - EST/CST
Quadient —Myrtle Point, OR
- Email
- Mid-level
- Business development
- Bachelor's degree
- Employee assistance program
Quick Apply

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Enrollment & Attendance Assistant
EVERGREEN VIRTUAL ACADEMY —North Bend, OR
Receives and responds to incoming calls, messages, and/or emails to students, families, and staff. Reach out to prospective students/families to answer…
$37,000 - $65,000 a year
15h
Executive Assistant
Aptyx —Myrtle Point, OR
Collect, organize, and reconcile receipts, credit-card transactions, and supporting documentation. High school diploma or equivalent required; associate's or…
$70,000 - $80,000 a year
Quick Apply
12d

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Customer Service Representative - Bilingual Preferred
Dawson —Columbus, OH
Answer high-volume inbound calls from individuals and families affected by disasters. Must pass lifetime criminal background and credit check (no current…
$23.39 an hour
1d
Bilingual Customer Service Representative
Dawson —Columbus, OH
Answer high-volume inbound calls from individuals and families affected by disasters. Must pass lifetime criminal background and credit check (no current…
$23.39 an hour
1d

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Licensed Medicare Agent

Calculated Hire -
Oregon

Quick Apply

Job Details

Seasonal | Full-time | Contract
$25 an hour

Benefits

Health insurance
Dental insurance
Work from home
Vision insurance

Qualifications

Customer communication
Customer relationship building
Medicare
Sales experience within healthcare
High school diploma or GED
Sales management systems proficiency
CRM system proficiency
Productivity software
Stakeholder relationship building

Full Job Description

Medicare Sales Agent (DSNP / Medicare Advantage)

Location: Remote/Hybrid (Oregon)

Position Type: Contract

Department: Medicare Sales & Growth

Reports To: Medicare Sales Supervisor or Sales Manager

Position Overview

The Medicare Sales Agent is responsible for educating and enrolling Medicare-eligible individuals into Medicare Advantage and Dual Eligible Special Needs Plans (D-SNP). This role engages prospective members through inbound and outbound outreach, community events, referrals, and lead generation activities. The agent serves as a trusted advisor, helping individuals understand plan benefits, eligibility requirements, provider networks, and enrollment options while ensuring full compliance with CMS and Medicare marketing regulations.

The ideal candidate combines strong consultative sales skills with a passion for helping seniors and underserved populations access healthcare coverage that meets their needs. The position supports membership growth, retention, and overall market expansion initiatives.

Key Responsibilities

Conduct inbound and outbound sales activities with Medicare-eligible prospects.
Educate beneficiaries on Medicare Advantage, D-SNP, and other available plan options.
Complete needs assessments and recommend appropriate coverage solutions.
Guide members through the enrollment process and ensure all required documentation is completed accurately.
Follow CMS, state, and health plan compliance requirements during all member interactions.
Maintain detailed and accurate records of member conversations and sales activities within CRM systems.
Follow up on marketing campaigns, referrals, and prospective member inquiries.
Collaborate with community organizations, providers, and internal teams to support enrollment initiatives.
Meet or exceed individual enrollment, retention, and productivity goals.
Stay current on Medicare regulations, plan benefits, competitive offerings, and market trends.
Participate in community outreach events, educational seminars, health fairs, and enrollment meetings as needed.

Required Qualifications

High school diploma or GED required.
1+ years of health insurance, Medicare, or healthcare sales experience.
Active Health & Life Insurance License or ability to obtain prior to start.
Strong understanding of Medicare Advantage and D-SNP products.
Experience working in a goal-oriented sales environment.
Excellent verbal communication and relationship-building skills.
Ability to explain complex healthcare concepts in an easy-to-understand manner.
Proficiency with CRM systems and Microsoft Office applications.
Strong organizational and time management skills.

Preferred Qualifications

Current AHIP certification.
Experience selling Medicare Advantage, D-SNP, Medicaid, or managed care products.
Previous call center or telesales experience.
Bilingual capabilities (not required), particularly Spanish, Russian, Vietnamese, or other languages common within the service area.
Experience working with vulnerable or underserved populations.

Core Competencies

Consultative Sales
Medicare Knowledge
Customer Service Excellence
Compliance & Regulatory Adherence
Relationship Management
Communication Skills
Enrollment Processing
Problem Solving
Time Management
CRM Utilization

Performance Metrics

Monthly enrollments
Conversion rate
Retention rate
Lead follow-up responsiveness
Quality and compliance scores
Member satisfaction
Attendance and productivity metrics

Ideal Candidate Profile

Successful candidates typically come from:

Medicare Advantage sales
D-SNP enrollment programs
Health plan member acquisition teams
Licensed insurance agencies
ACA Marketplace sales
Medicaid managed care outreach programs
Medicare call center environments
Community-based health plan sales organizations

Pay: $25.00 per hour

Benefits:

Dental insurance
Health insurance
Vision insurance
Work from home

Work Location: Remote

Quick Apply

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call center jobs in coos bay, or

Licensed Medicare Agent

Lead Generation Rep. (outbound tele-sales/appointment scheduling) - REMOTE US ONLY - EST/CST

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