Top 28 Customer service claims handler Jobs in Coppell, Tx

Claim Specialist- Auto Injury-Hybrid
State Farm —Richardson, TX
- $66,071.85 - $83,535.93 a year
- Overtime
- Hybrid work
- Customer service
- Mid-level
- Office
- Paid holidays
- Health insurance
Quality Assurance Handler
ClaimSorted —Dallas, TX
- $70,000 - $100,000 a year
- Full-time
- Remote
- Continuous improvement
- US work authorization
- Senior level
- Health insurance
- Dental insurance
Prepared Meals and Rotisserie Chicken Associate
Sam's Club —Grapevine, TX
- $16 - $23 an hour
- 18 years or older
- High school
- Sales
- Paid jury duty
- Disability insurance
Claims Handler - Property
MLabs —Dallas, TX
- $50,000 - $75,000 a year
- Full-time
- Hybrid work
- Mid-level
- 3 years
- Continuous improvement
- Health insurance
- Paid time off
Quick Apply
12h
Claims Appraiser - Auto Estimatics
State Farm —Dallas, TX
- $59,059.65 - $82,000.00 a year
- Overtime
- Mid-level
- Driver's License
- Clean MVR report
- Paid holidays
- Health insurance
Material Handler
Maverick Power —Plano, TX
- Overtime
- Clean driving record
- Travel
- No travel
Quick Apply
Claims Manger, Select Professional
AXA —Dallas, TX
- $139,300 - $219,300 a year
- Analysis skills
- Supervising experience
- Bachelor's degree
- Retirement plan
14d
Senior Claims Examiner, Ocean Marine Claims
Markel Service Inc. —Plano, TX
- $78,000 - $107,250 a year
- Email
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- 5 years
- AD&D insurance
- Employee stock purchase plan
Quick Apply
10d
Trial Attorney, (Hybrid, Contract role)
Kemper Insurance —Dallas, TX
- Full-time
- Hybrid work
- Mid-level
- 3 years
- Travel
Quick Apply
In-House Trial Attorney (Hybrid)
Kemper Insurance —Richardson, TX
- Full-time
- Mid-level
- 3 years
- Travel
Quick Apply

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In-Office, Service Center Representative
Sedgwick —Dublin, OH
PRIMARY PURPOSE : To provide excellent service to callers regarding claims for multiple lines of business; to expedite the claims application process and…
13d
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customer service claims handler jobs near coppell, tx

Claim Specialist- Auto Injury-Hybrid

State Farm -
Richardson, TX

Apply Now

Job Details

Full-time
$66,071.85 - $83,535.93 a year

Benefits

Paid holidays
Health insurance
Dental insurance
Matching gift program
Tuition reimbursement
Adoption assistance
Parental leave
Employee assistance program
Vision insurance
Employee discount
Bereavement leave

Qualifications

Liability assessment in motor vehicle insurance
Customer communication
Customer service
Claims negotiation
Mid-level
Bachelor's degree
Insurance regulation
Personal injury dispute resolution
Decision making
Insurance claims litigation
Customer engagement
Damage investigations
Insurance policy review
Insurance investigations
Damages evaluation
Medical record review for legal cases
Personal injury litigation support
Communication skills
Time management

Full Job Description

Overview:

Being good neighbors – helping people, investing in our communities, and making the world a better place – is who we are at State Farm. It is at the core of how we operate and the reason for our success. We’re moving with urgency to become a Next Gen Good Neighbor, with technology that strengthens human connections and enhances the customer experience. As an employee, you’ll spend less time navigating systems and more time applying judgment, empathy, and expertise in the moments that matter most.

Grow Your Skills, Grow Your Potential:

Responsibilities:

State Farm is on the cutting edge with the use of technology to support claim employees in developing enhanced skillset to support and protect our policyholders. Not Human or Digital. Human + Digital, working together.

Auto Injury is a customer-facing segment handling bodily injury and uninsured/underinsured claims along with property damage claims involving injuries. The Injury segment is on the cutting edge with the use of analytics to support claim employees in developing enhanced skillsets to support and protect our policyholders. Claims will be tiered within Injury based upon their claim characteristics, complexity, and severity. This could range from non-attorney represented bodily injuries, up to attorney represented and/or litigation claims.

Helping people recover from the unexpected can be one of the most rewarding aspects of the Injury claims position. We empower our claim handlers to take ownership of the customer experience, demonstrate learning agility, apply their knowledge, and lead through the eyes of our customers.

Responsibilities for this role include:

Reviewing and analyzing injury claims to determine coverage, liability, and damages
Conducting thorough investigations by gathering relevant information, interviewing involved parties, and reviewing supporting documentation
Evaluating medical records, police reports, and other related documents to assess the extent of injuries and liability
Negotiating settlements with claimants, ensuring fair compensation is provided within policy limits
Documenting all claim activities, maintaining accurate records, and preparing reports as required
Collaborating with internal teams, including legal, medical, and risk assessment, to ensure proper claim handling
Claims employees may occasionally deal with difficult and emotional investigations which include traumatic injury and loss of life
Handling may include lawsuits and/or demands as well as working with Attorneys

This is a hybrid position which allows you to spend some of your time working from home as well as some time working collaboratively in-office. During the job training period you may have a higher percentage of time spent in-office to support your learning experience.

Hours of operation are continually evaluated and may change based on business need. Successful candidates are able and willing to work flexible work shifts and may be asked to work overtime and/or irregular hours.

Qualifications:

Competitive candidates demonstrate the following:

Prior claim handling experience
Strong written and verbal communication skills
Strong critical thinking and decision-making skills
Ability to multi-task across technical platforms
Strong organizational and time management skills
Effective negotiation skills
Ability to work collaboratively in a team environment while also being self-motivated and able to work independently
Identification of complexities that may require coordination with independent experts, vendors, or defense counsel
Bachelor's Degree

Claim handling experience including:

Bodily injury and property damage liability claims, as well as uninsured or underinsured motorist coverage claims
Verification of coverage, legal liability, and extent of damage to persons and property by using knowledge of policies, procedures, laws, statutes, and insurance regulations
Litigation experience

Additional Details:

Employees must successfully complete all required training, including applicable proficiency and licensing exam(s), and background checks required of various state(s).
State Farm recently implemented new pre-employment assessments. Candidates that have previously taken an assessment may be asked to participate in additional testing

Our Benefits:

Because work-life balance is a priority at State Farm, compensation is based on our standard 38:45-hour work week!

Potential starting salary range: $66,071.85 - $83,535.93
- Starting salary will be based on skills, background, and experience
- High end of the range limited to applicants with significant relevant experience
Potential yearly incentive pay up to 15% of base salary

At State Farm, we offer more than just a paycheck. Check out our suite of benefits designed to give you the flexibility you need to take care of you and your family!

Get Paid! On top of our competitive pay, you are eligible for an annual raise and bonus.
Stay Well! Focus on you and your family’s health with our robust health and wellbeing programs. State Farm pays most of your healthcare premium, and we offer multiple healthcare plan options, including a high deductible plan. All medical plans provide 100% coverage for in-network preventative care, AND you and your family have access to vision, dental, telemedicine, 24/7 mental health professionals, and much more!
Develop and Grow! Take advantage of educational benefits like industry leading training programs, top-notch tuition assistance programs, employee resource groups, and mentoring.
Plan Ahead! Plan for those big moments in life with benefits like fertility/IVF/adoption assistance, college coaching, national discount programs, interactive monthly financial workshops, free financial coaching, and more. You can also start a savings account or consider financing through our State Farm Federal Credit Union!
Take a Little “You” Time! You will have access to our generous time off policies designed so you can plan around holidays, family events, volunteering, or just to take a relaxing day off. With the opportunity to initially earn up to 20 days annually plus parental leave, paid holidays, celebration day, life leave (40 hours/year), bereavement leave, and community service/education support days, there will be plenty of time for you!
Give Back! We offer several ways to give back through our Matching Gift Program, Good Neighbor Grant Program, and the Employee Assistance Fund.
Finish Strong! Plan for retirement using free financial advisors and a 401(k) plan with company contributions of up to 7% of your salary.

Visit our State Farm Careers page for more information on our benefits, locations, and the hiring process of joining the State Farm team!

Apply Now

Refine Your Search

customer service claims handler jobs in coppell, tx

Claim Specialist- Auto Injury-Hybrid

Quality Assurance Handler

Prepared Meals and Rotisserie Chicken Associate

Claims Handler - Property

Claims Appraiser - Auto Estimatics

Material Handler

Claims Manger, Select Professional

Senior Claims Examiner, Ocean Marine Claims

Trial Attorney, (Hybrid, Contract role)

In-House Trial Attorney (Hybrid)

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