Top 399 Customer service manager Jobs in Coppell Tx

District Field Service Manager - Central
Kubota Tractor Corp —Grapevine, TX
- Full-time
- Dealership
- English
- Mid-level
- Profit sharing
- Paid parental leave
Quick Apply
Customer Service Manager
ThriftBooks —Dallas, TX
- $53,000 - $55,000 a year
- Weekends as needed
- Background check
- 6 years
- Mid-level
- Paid holidays
- Disability insurance
Client Care Manager
HOME CARE ASSISTANCE OF DALLAS & PARK CITES —Dallas, TX
- $50,000 - $110,000 a year
- Full-time
- Background check
- Nursing
- Nursing home
- Mileage reimbursement
- Health insurance
Quick Apply
Customer Service Department Manager
Uline —Dallas, TX
- $85,000 - $100,000 a year
- Full-time
- Pass drug screening
- Mid-level
- Office
- Paid holidays
- Health insurance
Client Service Manager - Stock Plan Services
Charles Schwab —Westlake, TX
- $80,000 - $120,000 a year
- Weekends as needed
- Hybrid work
- Mid-level
- Office
- Microsoft Office
- Paid parental leave
- Employee stock purchase plan
3d
Experienced* Automotive Service BDC Manager
Texas Toyota of Grapevine —Grapevine, TX
- $50,000 - $70,000 a year
- Full-time
- In person
- Background check
- Management
- Dealership
- Health savings account
- Disability insurance
Quick Apply
District Field Service Manager - Central
Kubota Tractor Corp —Fort Worth, TX
- Full-time
- Dealership
- English
- Mid-level
- Profit sharing
- Paid parental leave
Quick Apply
Customer Experience Assistant Manager
Brilliant Earth —Dallas, TX
- $55,000 - $60,000 a year
- Full-time
- Background check
- Merchandising
- Mid-level
- Commuter assistance
- Paid parental leave
Senior Controller/Client Accounting Services (CAS) Manager
Muslow+Agnew CPAs —Dallas, TX
- $95,000 - $150,000 a year
- Full-time
- Hybrid work
- 7 years
- CPA
- GAAP
- Paid holidays
- Health insurance
Quick Apply
Client Services Project Manager - Plano, Texas
O'Neil Digital Solutions, LLC —Plano, TX
- $115,000 - $120,000 a year
- Full-time
- Hybrid work
- 5 years
- Office
- US work authorization
- Health savings account
- Health insurance
Quick Apply
9d
Lead Sales Associate
Operation Enterprises Services, LLC —Dallas, TX
- $36,000 - $56,000 a year
- Full-time
- Background check
- Spanish
- English
- Paid training
- Paid time off
Quick Apply
Senior Manager, Business Tax Services - Private Clients
KPMG —Dallas, TX
- Full-time
- CPA
- 8 years
- Bachelor's degree
- Disability insurance
- Health insurance
2d
Manager, HCM Support Services
Insperity —Coppell, TX
- Full-time
- 7 years
- Bachelor's degree
- Mentoring
- Health insurance
- Dental insurance
Account Manager
RR Donnelley —Dallas, TX
- $68,500 a year
- Full-time
- Pass drug screening
- Office
- Bachelor's degree
- Disability insurance
- Health insurance
Quick Apply
3d
Impounds Senior Manager
DriveTime —Fort Worth, TX
- $75,000 a year
- Full-time
- 3 years
- High school diploma or GED
- Bachelor's degree
3d
Entry Level Assistant Manager
Ancestry Marketing —Garland, TX
- $54,500 - $62,500 a year
- Full-time
- Sales
- High school diploma or GED
- In-person
Quick Apply
Customer Service - Self Storage Manager
Public Storage —Carrollton, TX
- $15 an hour
- Full-time
- Entry level
- Mileage reimbursement
- Health insurance
Quick Apply
1d
Customer Support Supervisor
Quality Custom Distribution —Frisco, TX
- Full-time
- Word processing
- Writing skills
- Mid-level
Quick Apply
Customer Experience Lead
Click n’ Close, Inc. —Addison, TX
- Weekends as needed
- Background check
- Spanish
- Microsoft Outlook
- Health savings account
- Health insurance
Quick Apply
Customer Service - Self Storage Manager
Public Storage —Dallas, TX
- $15 an hour
- Full-time
- Entry level
- Mileage reimbursement
- Health insurance
Quick Apply
1d

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District Field Service Manager - Central

Kubota Tractor Corp -
Grapevine, TX

Quick Apply

Job Details

Full-time

Benefits

Profit sharing
Paid parental leave
Health savings account
Disability insurance
Health insurance
Dental insurance
401(k)
Tuition reimbursement
Parental leave
Employee assistance program
Vision insurance

Qualifications

Operational management
English

Full Job Description

For Earth For Life

For Earth For Life

The District Field Service Manager (DFSM) performs service department activities by helping dealers improve their customer support and field service team management for the assigned district. A critical focus is coaching the Field Service Manager (FSM) district team’s collective and individual ability to support innovation, growth, and product quality improvement as well as to be the voice for the customer and dealer within Kubota.

What Winning Looks Like

Oversee and mentor a remote team of 5 Field Service Managers (FSM) to achieve both individual and team objectives.
Build and foster strong partnerships with the local dealer of choice with a constant focus on improving the dealer network.
Support FSM team in their day-to-day dealer engagements and with data using software such as Salesforce, Power BI, Google apps, and Microsoft Office suite.
Regularly travel alongside FSM team members to develop dealers and coach FSMs.
Provide leadership and analysis to elevate the team and dealer group with brainstorming approaches to identify proactive service solutions, and increase customer satisfaction index (CSI) and net promoter scores (NPS) in aftersales support, while achieving a profitable business model.

Skills Needed to Win

Multiple years of experience in aftersales support with 2+ years management experience
Strong understanding of dealer operations preferably in the ag or industrial field
Excellent business and technical communication skills.
Conflict management and problem-solving skills with a solution-oriented mentality

What You'll Get
At Kubota, you own your career and have opportunities to meaningfully contribute to a world class global company. We foster an inclusive team environment where people are encouraged to explore, create, and deliver new ideas and methods to solve real world problems using the relationships you build with our dealers and customers. Benefits offered to full-time employees include:

Flexible work arrangements
Highly competitive base pay
Savings & retirement benefits (401k)
Retirement Profit Sharing Program
Health savings account (HSA)
Medical, dental and vision coverage
Short and long-term disability coverage
Paid parental leave
Healthy Lifestyle Programs
Relocation benefits, based on qualifications
Employee Assistance Programs
Tuition assistance

More Details

ADDITIONAL FUNCTIONS:

Work with the respective FSM and Division Service Manager to perform Dealer Warranty Audits as needed
May perform duties of assigned Service Manager in his/her absence
Oversee Dealer Service Business and Operational Reviews delivered by FSMs
Help facilitate technical and professional training at the Division training center.
Accountable for meeting sales and market share goals for aftersales products.
Involved in spare parts retail inventory management process and procedures.
Oversee wise stewardship of discretionary spending according to company policy.
Responsible for district dealer’s achievement of overall profitability targets.

EDUCATION, CERTIFICATIONS, AND TRAINING:

Bachelor’s Degree + 8 Years of dealer operations experience or associates or vocational tech school and 15+ years related experience in an industrial or related field.
Kubota certified in dealer business operations management (within 1 year of hire).
Ability to travel up to 60%
Must be able to read, write and communicate in English.

PREFERRED BUT NOT REQUIRED:

Professional level understanding of profit and loss + cash flow and ability to educate others on its principles.
Management experience leading a remote team in fast paced high demand environment.
Coaching ability to develop others ability in retail inventory management for spare parts business.
Coaching ability to develop others ability in advanced diagnostics and problem-solving techniques.
Advanced level skills using MS Office
Proven ability to gain and retain trust of Kubota dealer’s entire management team.

PHYSICAL REQUIREMENTS:
Typical office environment. The position will require walking, standing and sitting at a computer. The ADSM must be able to lift up to 50 lbs. The position will require walking, standing, driving and sitting at a computer.

ADDITIONAL INFORMATION:
Performance of the duties of this job will expose the person to potential hazards including, noise, chemicals, paints, fuels, dust, heat, moving parts and operation of mechanical or electrical equipment. Expected travel is 60%.

DISCLAIMER:
The information provided in the description has been designed to indicate the general nature and level of work performed by incumbents within the classification. This description is not intended to be a comprehensive inventory of all duties, responsibilities, qualifications and working conditions required of employees assigned to this job/classification. This job is intended to include the current essential functions of the job. Management reserves the right to add or modify the duties and responsibilities and to designate other functions as essential at any time.

Kubota is an equal opportunity at will employer and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation or national origin.
#SJNonWarehouse

Kubota is an equal opportunity at will employer and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation or national origin.

Quick Apply

Refine Your Search

customer service manager jobs in coppell tx

District Field Service Manager - Central

Customer Service Manager

Client Care Manager

Customer Service Department Manager

Client Service Manager - Stock Plan Services

Experienced* Automotive Service BDC Manager

District Field Service Manager - Central

Customer Experience Assistant Manager

Senior Controller/Client Accounting Services (CAS) Manager

Client Services Project Manager - Plano, Texas

Lead Sales Associate

Senior Manager, Business Tax Services - Private Clients

Manager, HCM Support Services

Account Manager

Impounds Senior Manager

Entry Level Assistant Manager

Customer Service - Self Storage Manager

Customer Support Supervisor

Customer Experience Lead

Customer Service - Self Storage Manager

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