Purpose/Description-
Performs clerical and system coordination for the nursing units. Monitors and updates orders and schedules diagnostic and therapeutic services. Ensures unit census and patient location is current at all times. Coordinates all nursing unit communications and activities. Acts as a receptionist, greeting and/or directing patients, visitors, physicians, and other health care providers.
Education and Experience-
Education:
- HS Diploma or equivalent required
- Licensed EMT or RN Tech preferred
Experience:
- Previous experience in Med/Surg and Emergency Department preferred.
- Must have effective communications skills and understanding of Med/Surg and/or ED procedures and supplies and equipment used.
Job Knowledge:
- Maintains good physical and emotional well-being.
- Exhibits ability to set priorities, organize work load, and efficiently utilize supplies and equipment in order to deliver timely and efficient patient care.
- Demonstrates ability to act as a patient and family liaison.
- Able to communicate effectively with physicians, nurses and ancillary department associates. This assistance of care will enhance the flow of patients through the departments, increase patient satisfaction with the departments and enable the nurses and physicians to complete their tasks in a timely and efficient manner. Consideration is given in the provision of care for the age and developmental status of the patient.
Unit Coordinator duties:
- Previous experience as clerk or nurse’s aide is helpful, but not required.
- Must be accurate in spelling; clear and legible handwriting is necessary.
- Previous experience in typing or computer skills is helpful, but not required.
- Must be willing to go through computer classes/training if necessary.
- Registers all patient types and collects demographics and insurance information to ensure accurate patient record and correct billing information.
- Distributes forms and consents to appropriate departments.
- Obtains and interprets insurance benefits and prior authorization.
- Applies benefit information to determine patient copays/patient responsibility.
- Understands use and disclosure of protected health information or PHI.
- Other duties as assigned.
Job Knowledge:
- Has a working knowledge of the nonclinical tasks required in the daily operations of a nursing unit such as receptionist, telephone etiquette, and secretarial duties.
- Knowledge of medical terminology.
- Computer entry skills.
- Knowledge of patient confidentiality issues.
- Professional communication skills.
- The Unit Coordinator is responsible for performing the nonclinical nursing tasks for a nursing unit; the receptionist role for a nursing unit, utilizing discretion and protecting the confidentiality of patient information at all times.
- The Unit Coordinator efficiently utilizes the supplies and equipment on a nursing unit to facilitate the timely and effective delivery of patient services.
Coquille Valley Hospital provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Coquille Valley Hospital complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Coquille Valley Hospital expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Coquille Valley Hospital’s employees to perform their job duties may result in discipline up to and including discharge
