Top 10 Teller supervisor Jobs in Coral Gables, Fl

Call Center Supervisor
Conceptions Florida —Coral Gables, FL
- From $55,000 a year
- Full-time
- Background check
- Sales
- HIPAA
- Health savings account
- Health insurance
Quick Apply
8d
Teller Supervisor
Centennial Bank —Coral Gables, FL
- High school
- Word processing
- Basic math
Experienced Registered Nurse Supervisor, Long Term Care Center, Per Diem, Variable Shifts
Jackson Health —Miami, FL
- Per diem
- Nursing
- Skilled nursing facility
- RN License
Quick Apply
Food & Beverage Supervisor (La Trattoria & Town Center)
Fisher Island Club —Fisher Island, FL
- $25 an hour
- Weekends as needed
- Bar
- Mid-level
- Ability to lift 50 pounds
- Free parking
- AD&D insurance
Quick Apply
Security Services Supervisor | North Shore Medical Center
LEMONTREE HEALTHCARE SERVICES LLC —Miami, FL
- $19 - $20 an hour
- Weekends as needed
- Hospital
- HIPAA
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
13d
Supervisor - Florida Keys Outlet Center
Nautica —Florida City, FL
- $14.75 - $20.25 an hour
- Part-time
- Merchandising
- Mid-level
- Ability to lift 50 pounds
- Paid holidays
- Health insurance
Event Operations Supervisor | Full-Time | Miami Beach Convention Center
Oak View Group —Miami Beach, FL
- $20 - $22 an hour
- Temporary
- Spanish
- CPR Certification
- Microsoft Excel
- Health insurance
- Dental insurance

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teller supervisor jobs near coral gables, fl

Call Center Supervisor

Conceptions Florida -
Coral Gables, FL

Quick Apply

Job Details

Full-time
From $55,000 a year
8 days ago

Benefits

Health savings account
Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Vision insurance
401(k) matching
Life insurance

Qualifications

Foreign language proficiency
Customer communication
Team supervision
Managing teams in a customer support role
Call center experience
HIPAA
High school diploma or GED
Hiring
Conflict management
Project leadership
Medical terminology
Call center management

Full Job Description

Job Overview
Conceptions Florida is looking for a Call Center Supervisor with prior management/supervisor experience in a Call Center. The Call Center Supervisor will oversee call center staff and will be responsible for assigning tasks, motivating and disciplining Call Center employees and assessing their performance.

Responsibilities
· Lead a call center team of 3-4 employees.

· Hire, train, and prepare call center representatives to respond to patient questions and complaints and troubleshoot problems.

· Ensure all Call Center representatives understand and comply with all call center objectives, performance standards, and policies.

· Attend management meetings scheduled by upper management and communicate to the Call Center staff effectively about issues that may impact Call Center representatives.

· Monitoring and evaluating call center representative performance, providing educational opportunities, and taking corrective action, if necessary.

· Oversee the day-to-day operation of the call center systems (i.e. EMR and CRM).

· Drive continuous improvement through CRM analytics dashboard.

· Offer new ideas and suggestions for improvement in the Call Center.

· Demonstrate a commitment to customer service; anticipates, meets and exceeds expectations by solving problems quickly and effectively; making patient complaints/concerns a priority.

· Ensures 100% adherence to all company policies and procedures.

· Follows HIPAA law and maintains patient privacy/confidentiality.

· Understands and embraces Conceptions Florida and call center operations.

· Praise and share feedback with the call center team regarding their performance, suggest improvements, changes and/or updates as applicable.

· Audit patient phone calls when a patient complaint is received regarding a call center employee or a call center matter.

· Be a visible presence in the Call Center and create strong relationships with the call center team and Conceptions Florida’s supervisors and their respective team.

· Performs other duties as assigned.

Experience
- Excellent communication skills, both verbal and written.

-Call center experience.

-Manager/supervisor experience required.
- Strong analytical abilities to assess call center metrics and performance data.
- Proficiency in English and Spanish is a plus.
- Experience in project management.
- Demonstrated leadership skills with the ability to motivate and inspire teams
- Proven ability to manage, negotiate, and resolve conflicts effectively
- Prior experience in customer service or sales roles is beneficial

Job Type: Full-time

Pay: From $55,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Vision insurance

Experience:

Call center management: 2 years (Required)

Language:

Fluent English (Required)
Fluent Spanish (Required)

Work Location: In person

Quick Apply

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teller supervisor jobs in coral gables, fl

Call Center Supervisor

Teller Supervisor

Experienced Registered Nurse Supervisor, Long Term Care Center, Per Diem, Variable Shifts

Food & Beverage Supervisor (La Trattoria & Town Center)

Security Services Supervisor | North Shore Medical Center

Supervisor - Florida Keys Outlet Center

Event Operations Supervisor | Full-Time | Miami Beach Convention Center

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