Top 12 Director of quality Jobs in Coral Gables Fl

Director of Service Quality
ON.energy —Coconut Grove, FL
- Hybrid work
- Up to 50% travel
- Engineering
- Office
- Paid holidays
- Health insurance
12d
Director of Quality - MIA
F&E Aircraft Maintenance (Miami), LLC —Miami, FL
- Full-time
- Microsoft Outlook
- Customer service
- Driver's License
Quick Apply
Director of Quality, Commercial Aircraft Landing Gear
Vale Group —Miami Lakes, FL
- From $115,000 a year
- 11+ years
- In-person
- Senior level
Quick Apply
14d
Payer Quality Consultant, Director
PRICE WATERHOUSE COOPERS —Miami, FL
- $155,000 - $410,000 a year
- Computer Science
- Finance
- Mentoring
- Paid holidays
- Health insurance
14d
Executive Director, Quality Management (H)
University of Miami —Miami, FL
- Full-time
- 7 years
- Bachelor's degree
- Organizational skills
- Health insurance
- Dental insurance
Director - Quality and Patient Safety - FT - Days - MHP
Memorial Healthcare System —Pembroke Pines, FL
- Full-time
- Nursing
- Management
- RN License
Reg Senior Director Patient Safety Quality-East
Surgery Ventures —Miramar, FL
- Full-time
- 5 years
- Travel
- Senior level
- Employee stock purchase plan
- Disability insurance
Quick Apply
Director, Commissioning
Suffolk Construction Company, Inc. —Miami, FL
- Full-time
- Laboratory experience
- 11+ years
- Office
3h
Emergency Medicine Physician & Quality and Patient Safety Director, FT, 120hrs monthly
Jackson Health —Miami, FL
- Full-time
- Medicine
- BC/BE
- BLS Certification
Quick Apply

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Director of Service Quality

ON.energy -
Coconut Grove, FL

Apply Now

Job Details

12 days ago

Benefits

Paid holidays
Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching
Life insurance

Qualifications

Performance dashboard reports
Six Sigma Black Belt
ISO certification process
Communication with suppliers
Performance improvement leadership
Bachelor's degree in industrial engineering
Defect resolution root cause analysis
Business intelligence
Data analysis reporting
Six Sigma Green Belt
Supplier corrective action implementation
Preventive action implementation
Triage
Engineering
Document control experience within engineering industry
Dashboard creation
Business intelligence report generation
Dashboard creation support
Reliability analysis
Corrective and preventive actions (CAPA)
Incident Escalation
Quality reports
Six Sigma Master Black Belt
Quality control data reporting
Business intelligence tools
Policy & process development
Bachelor's degree in engineering
Industrial Engineering
Customer relationship management (CRM) systems (technically supported)
Supplier development

Full Job Description

ON.energy is building the power infrastructure that makes the AI era possible. As AI demand surges past what the grid and traditional data centers can support, ON.energy provides a new class of power technology proven at gigawatt scale and trusted by the world's leading cloud and AI companies. Our systems are already deployed across 2.5 GW of hyper-scale campuses, validated by top U.S. national labs, and certified for grid-safe operation by major utilities. With real products in the field, we're scaling faster than the grid can, transforming power from a bottleneck into a competitive advantage for the companies building the future.

Director of Service Quality

Job Title: Director of Service Quality

Location: Hybrid in Houston, TX or Miami, FL office is preferred / Remote may be considered

Travel: ~ 50% field travel required

Reports To: VP of Quality

Position Summary

The Director of Service Quality is responsible for establishing, leading, and continuously improving the quality strategy for service, commissioning, field operations, and post-installation support. This role ensures that field quality issues are identified, contained, investigated, corrected, and prevented through disciplined problem solving, strong cross-functional execution, and effective quality governance. The Director will partner closely with Service, Commissioning, Engineering, Supplier Quality, Project Management, Operations, and Customer-facing teams to improve system reliability, reduce repeat failures, strengthen customer confidence, and drive a culture of accountability and continuous improvement.

Key Responsibilities

Develop and lead the Service Quality strategy, roadmap, and operating rhythm across field service, commissioning, warranty, customer escalations, and installed-base performance.

Establish and manage field quality processes for issue intake, containment, triage, root cause analysis, corrective and preventive action, verification of effectiveness, and recurrence prevention.

Lead cross-functional investigations of field failures involving equipment, installation, commissioning, controls, software, supplier components, workmanship, documentation, or process gaps.

Define and track service quality KPIs, including field failure rate, repeat failure rate, first-time fix rate, mean time to repair, mean time between failures, customer-impacting incidents, NCR cycle time, CAPA closure rate, and warranty cost drivers.

Partner with Project Engineering and Product Quality to translate field learnings into design improvements, reliability enhancements, service bulletins, installation standards, and product change priorities.

Collaborate with Supplier Quality to ensure supplier-related field failures are properly contained, escalated, investigated, and resolved through effective supplier corrective action plans.

Drive standardization of field inspection methods, service quality audits, defect classification, escalation thresholds, and customer-facing quality communications.

Lead quality reviews for critical customer issues, major field events, warranty claims, and systemic reliability concerns; ensure executive-level visibility and timely decision-making.

Promote a disciplined problem-solving culture using tools such as 8D, 5 Whys, fishbone analysis, fault-tree analysis, failure mode analysis, and data-driven prioritization.

Ensure service quality processes align with the company's Quality Management System, ISO 9001 expectations, document control requirements, NCR/CAPA workflows, and continuous improvement practices.

Qualifications

Bachelor's degree in Engineering, Quality, Reliability, Industrial Engineering, or a related technical field.

10+ years of progressive experience in service quality, field quality, reliability, product quality, supplier quality, operations quality, or technical service leadership.

5+ years of people leadership or cross-functional quality leadership experience in a technical, industrial, energy, manufacturing, infrastructure, or electro-mechanical environment.

Strong experience leading field issue resolution, root cause analysis, corrective action, and preventive action programs.

Demonstrated ability to analyze service data, quality trends, reliability performance, warranty drivers, and customer-impacting issues.

Working knowledge of Quality Management Systems, NCR/CAPA processes, document control, audit practices, and ISO 9001 principles.

Ability to influence cross-functional teams, suppliers, service partners, and senior leaders without relying solely on direct authority.

Willingness to travel to project sites, supplier locations, customer locations, and service events as required.

Six Sigma Green Belt, Black Belt, ASQ certification, ISO 9001 Lead Auditor, or equivalent quality/reliability certification.

Familiarity with electrical safety, commissioning protocols, supplier quality management, construction quality, and customer acceptance processes.

Experience building dashboards or quality reporting mechanisms using QMS, ERP, CRM, service management, or business intelligence platforms.

For US-based roles - What you'll get:

Competitive salary + annual performance-based bonus eligibility
Medical, dental, and vision insurance
401(k) with company match
Paid time off and company holidays

For Mexico-based roles - What you'll get:

Competitive salary + annual performance bonus eligibility
Christmas Bonus (Aguinaldo): 30 days
Major medical expenses and life insurance
Paid time off and holidays (per local policy)

For all roles:

Professional development and growth opportunities
Opportunity to grow with a mission-driven team shaping the future of clean energy
Equal Opportunity: ON.energy is committed to equal employment opportunity and to maintaining a work environment free of harassment, discrimination, or retaliation.
Accommodations: If you need an accommodation during the application process, email [email protected]
Benefits vary by role and location and are subject to change.

Apply Now

Refine Your Search

director of quality jobs in coral gables fl

Director of Service Quality

Director of Quality - MIA

Director of Quality, Commercial Aircraft Landing Gear

Payer Quality Consultant, Director

Executive Director, Quality Management (H)

Director - Quality and Patient Safety - FT - Days - MHP

Reg Senior Director Patient Safety Quality-East

Director, Commissioning

Emergency Medicine Physician & Quality and Patient Safety Director, FT, 120hrs monthly

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